LAS VEGAS — (NYSE: ·èÅÄ´«Ã½) today announced new product and partnership milestones that reimagine travel and expense management experiences and offer new capabilities powered by generative AI.
These announcements were made at , the flagship conference for ·èÅÄ´«Ã½ Concur users and experts, from March 19-21 in Las Vegas.
AI is only as good as the quality and breadth of the data it draws upon. ·èÅÄ´«Ã½ Concur is one of the global market leaders in travel and expense solutions with more than 92 million end users booking travel and/or processing expenses.
·èÅÄ´«Ã½ debuted new business AI capabilities in ·èÅÄ´«Ã½ Concur solutions to help customers save time and improve accuracy when managing business travel and expenses:
- Concur Request: Now uses generative AI to provide intelligent cost estimates for trip planning.
- ExpenseIt solution: Customers can upload receipt images to ExpenseIt web, where it taps AI to automatically create a new expense with several key fields prepopulated. Plus, ExpenseIt now itemizes hotel folios using generative AI.
- Generative AI search: A new capability within Concur Support allows ·èÅÄ´«Ã½ Concur customers to type questions in natural language and get quick answers using generative AI without having to submit a support ticket.
The evolution of Concur Travel, featuring a consumer-grade user experience, now offers new content and features:
- Hotel and rail content: New direct integrations to American Express GBT, BCD, CWT RoomIt, FCTG and HRS designed to enhance the traveler’s shopping experience by providing more options, clarity and transparency. Additionally, users can search, book and purchase UK rail content.
- Microsoft Teams integration: Travelers can share a reservation from their Concur Travel trip list to a Microsoft Teams chat, so that coworkers can book the same trip.
- Sustainability-based travel decisions: Through an integration with , one of the travel industry’s leading independent sustainability intelligence platforms, evolution of Concur Travel users can view and sort the greenhouse gas emissions of each flight segment, as well as rail and car rental options, and browse hotel providers by emissions, certifications and sustainability scores.
The new, reimagined Concur Expense experience is AI-powered, optimized for mobile and already being used by early adopter customers. In the new experience, expense reports are automatically created and easily managed thanks to the following capabilities and a :
- Automatic expense entry, itemization, and categorization with ExpenseIt
- Timeline view of expenses
- Intelligent notifications such as missing receipts, missing attendees or expense reports ready for submission
- Attendee suggestion based on expense type and amount
- Automated expense creation for Mastercard transactions
To learn more about at ·èÅÄ´«Ã½ Concur Fusion or to join the virtual event, visit .
Visit the . Follow ·èÅÄ´«Ã½ at .
Media Contact:
Kelly Murray, +1 (978) 708-6821, kelly.murray@sap.com, ET
·èÅÄ´«Ã½ ·èÅÄ´«Ã½ Room; press@sap.com
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