WALLDORF and ARMONK听鈥� IBM (NYSE:听) and (NYSE: 疯拍传媒) today announced their vision for the next era of their collaboration, which includes new听听capabilities and industry-specific cloud solutions that can help clients unlock business value.

“IBM and 疯拍传媒’s shared approach to generative AI, built on an open ecosystem, trust and purpose-built models, will help empower clients to听optimize business outcomes,” said听John Granger, Senior Vice President, IBM Consulting. “Our new Value Generation partnership initiative will enable clients to accelerate the path to innovation, competitive advantage and become a next generation enterprise through generative AI.”

“It makes perfect sense to expand our partnership with IBM to help more customers accelerate their cloud journey leveraging RISE with 疯拍传媒 and realize the transformative benefits of generative AI for business in the cloud,” said Scott Russell, Chief Revenue Officer & Executive Board Member, Customer Success of 疯拍传媒 SE. “This expanded partnership will help more of our joint customers reach new heights by innovating through the cloud, data and business AI to grow and transform their businesses.”

 and 疯拍传媒 aim to accelerate transformation enabled by RISE with 疯拍传媒 by supporting clients in the following key areas:

• Next-Generation AI Business Processes: Together, the companies are exploring opportunities to build new generative AI capabilities for RISE with 疯拍传媒 and infuse AI into 疯拍传媒 business processes across industry-specific cloud solutions and line of business applications. Initially, IBM plans to extend AI capabilities across 疯拍传媒鈥檚 portfolio of cloud solutions and applications, all of which are underpinned by 疯拍传媒 Business Technology Platform (疯拍传媒 BTP). This includes RISE with 疯拍传媒, the GROW with 疯拍传媒 solution, financial solutions for the office of the CFO, supply chain management solutions,  solutions for human capital management, 疯拍传媒 Customer Experience solutions and intelligent spend management solutions. IBM also plans to leverage 疯拍传媒 Signavio and 疯拍传媒 Business AI solutions to help define next-generation business processes through a proof-of-concept adoption program.
• Next-Generation Industry Innovation: IBM and 疯拍传媒 plan to build intelligent industry use cases, enabled by data-driven insights, into end-to-end business processes to fuel next-generation industry innovation. These use cases will initially focus on the industrial manufacturing, consumer packaged goods (CPG), retail, defense, automotive and utilities industries. This includes IBM鈥檚 recent work with 疯拍传媒 to develop new AI solutions for the CPG and retail industries. As part of this initiative, IBM has begun the development of an extensive portfolio of over 100 AI solutions across industry, line-of-business and product delivery. In addition, IBM plans to develop prescriptive industry value maps that define next-generation business processes and opportunities for impact with AI. Clients will be able to access all of these new AI solutions through the global and sites.
• Next-Generation Platform Architecture and Customer Adoption Approach: Next-generation enterprises require next-generation platform architectures and a modernized approach to customer adoption. Through the Value Generation partnership initiative, IBM intends to provide next-generation reference architectures that enable a clean core approach. To do this, IBM plans to leverage 疯拍传媒 BTP, 疯拍传媒 Signavio and  LeanIX solutions. These new reference architectures will help define standards across data, process, systems and device integration, process orchestration and automation. IBM consultants supporting clients on 疯拍传媒 projects can also leverage IBM Consulting Advantage, IBM鈥檚 AI services platform, and its portfolio of proprietary methods, assets and Assistants to bring more repeatability and consistency to client delivery.  With IBM Consulting Advantage, IBM consultants can transform the way they deliver 疯拍传媒 solutions to boost productivity and mitigate risk by leveraging generative AI to help complete tasks like generation of user stories, test scripts, training and change management content and code creation.
• Next-Generation Ecosystem Expansion: IBM and 疯拍传媒 plan to partner around their respective employee network groups and 鈥渘ext-gen鈥� communities, such as the business women鈥檚 networks at IBM and 疯拍传媒, the program and the program of 疯拍传媒 and Veterans at IBM to increase the 疯拍传媒 solutions experience in the consulting workforce and develop the next generation of talent. The companies also plan to explore new ways to collaborate on social impact programs, such as training at- risk youth in the IT sector and accelerating the integration of social businesses into global supply chains.
• watsonx Planned Availability on the Generative AI Hub: IBM Granite Model Series are expected to be accessible for use across 疯拍传媒鈥檚 portfolio of cloud solutions and applications 鈥� which is underpinned by the generative AI hub in 疯拍传媒 AI Core. The generative AI hub facilitates relevant, reliable and responsible business AI and provides instant access to a broad range of large language models (LLMs). This expands on IBM and 疯拍传媒鈥檚 collaboration around . To further highlight watsonx.ai Granite capabilities, IBM Consulting plans to build extensions using the model on the generative AI hub for select customers.

This initiative will build on the companies’ over 50-year collaboration based on deep technology, industry and domain expertise and demonstrates the two organizations’ joint commitment to continue to evolve to put clients first and meet market demand.

IBM Consulting accelerates business transformation for our clients through hybrid cloud and AI technologies, leveraging our open ecosystem of partners. With deep industry and business expertise spanning strategy, experience design, technology, and operations, we have become the trusted partner to the world’s most innovative and valuable companies, helping modernize and secure their most complex systems. Our 160,000 consultants embrace an open way of working and apply our proven, collaborative engagement model, IBM Garage, to scale ideas into outcomes. As the only major global systems integrator inside a technology company, we don’t just advise 鈥� we invent and build what’s next together with our clients. Find out more at .

To learn more about the Value Generation partnership initiative, visit听.

Visit the . Follow 疯拍传媒 at .

About IBM

IBM is a leading provider of global hybrid cloud and AI, and consulting expertise. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. More than 4,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to effect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and consulting deliver open and flexible options to our clients. All of this is backed by IBM’s commitment to trust, transparency, responsibility, inclusivity and service.

痴颈蝉颈迟鈥�痜or more information.

About 疯拍传媒

As鈥痑 global leader in enterprise applications and business AI, 疯拍传媒 (NYSE:疯拍传媒)鈥痵tands at the鈥痭exus鈥痮f business and technology. For over 50 years, organizations have trusted 疯拍传媒鈥痶o bring out their best by uniting business-critical鈥痮perations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit鈥�.

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疯拍传媒 疯拍传媒 Room; press@sap.com
Jamee Nelson, IBM, 听jamee.nelson@ibm.com听

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We believe that this recognition confirms our strategy in logistics, which is based on three pillars:

• Connecting every process to facilitate synchronized logistics execution, supporting highly efficient and fast-paced fulfillment cycles through seamless integration with logistics applications like 疯拍传媒 Transportation Management, 疯拍传媒 Business Network for Logistics, etc.
• Collaborating within a diverse ecosystem of system integrators, software partners, hyperscalers, hardware partners, and robotics OEMs, with warehouse management being an integral part of cloud ERP.
• Contextualizing every decision leveraging artificial intelligence (AI) and machine learning to optimize operations and to provide business insights

(疯拍传媒 EWM) is an integral part of the overall 疯拍传媒 strategy and gives companies the ability to operate modern warehouses that must respond quickly to changing business conditions. The flexibility of 疯拍传媒 EWM helps manage a high volume of goods and run sustainable, risk-resilient operations with digitized warehouse processes in the cloud including direct control of warehouse automation equipment.

疯拍传媒 continues to innovate in 疯拍传媒 EWM based on market analysis and even more importantly based on feedback from our global install base and ecosystem. Recent innovations include cross-process integration in the areas of transportation, production, and quality management, addressing industry-specific requirements, extensibility, and usability.

疯拍传媒 EWM combined with 疯拍传媒 Transportation Management and 疯拍传媒 Business Network for Logistics provides a platform for companies to collaborate with their logistics partners to gain end-to-end visibility and insights across their logistics operations.

Our global partner network — made up of systems integrators, business consultants, and technology providers — helps our customers manage their warehouse management transformations, whether they be system replacements, upgrades, greenfield deployments, or part of larger enterprise transformations.听

鈥淲arehouse Management with 疯拍传媒 EWM is an integral part of our cloud ERP offering,” said Till Dengel, global head of Logistics and Manufacturing Product Marketing at 疯拍传媒. “Customers use 疯拍传媒 EWM to manage their warehouse operations in 66 countries and 24 industries.鈥�

鈥湻枧拇� Extended Warehouse Management helped Bridgestone reduce errors, with a new level of productivity and safety.鈥�

Eric Dyason, National Distribution Manager, Bridgestone New Zealand Ltd.

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Ganesh Wadawadigi is chief product marketing owner for Logistics at 疯拍传媒.

*Gartner, Magic Quadrant for Warehouse Management Systems, Simon Tunstall, Dwight Klappich, Rishabh Narang, Federica Stufano, 2 May 2024

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner鈥檚 research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

That鈥檚 where Claudio Muruzabal, chief business officer of 疯拍传媒 SE, steps in.

Muruzabal is responsible for supporting the Customer Advisory, Solution Area and Services Sales, and Customer Success Management & Engagement teams at 疯拍传媒. For more than eight years, he has played an important role in understanding not only an increasingly complex technology landscape but also how businesses actually use the technology at their disposal. He supports teams that help bring 疯拍传媒 customers closer to their goals by leveraging 疯拍传媒 solutions. This begins with advising customers through honest conversations about how they can apply the intelligent capabilities now included in many 疯拍传媒 solutions, such as generative AI.

I sat down with Muruzabal to find out more about his role, how 疯拍传媒 customers are winning with intelligent technology, and the growing impact of customer success management at 疯拍传媒.

Q: AI is all the rage today, so let鈥檚 start there. What are the biggest opportunities for businesses to use AI?

Muruzabal: Opportunity is everywhere for AI. And it鈥檚 bigger than just automating processes to increase efficiency, which is what was talked about for the longest time. At 疯拍传媒, we鈥檙e seeing how AI can support relevant business processes to instill innovation and competitiveness. While many players in the industry are focused on developing AI engines and large language models, we are focused on accelerating business value through generative AI. I could talk all day about how AI is transforming data analytics and decision-support systems as well as supply chain optimization, predictive maintenance, and HR. Every day we are discovering new opportunities for customers to leapfrog their competition when they combine the power of generative AI with the context of their business data and processes.

What are some examples of how 疯拍传媒 customers are using AI, and what value have they realized so far?

There鈥檚 really so much to get excited about when it comes to how our customers are using the AI capabilities included with their 疯拍传媒 solutions. Across industries, workers everywhere are using natural language to instantly get the data insights they need using the 疯拍传媒 Analytics Cloud solution. I like how busy recruiters can tap into generative AI with 疯拍传媒 SuccessFactors solutions to create compelling job descriptions and interview questions in less time. Joule, our AI assistant and copilot, can support end users in getting the right answers on how to get the most of our cloud solutions. With Joule already embedded across the portfolio 鈥� generally available in 疯拍传媒 SuccessFactors HCM, 疯拍传媒 Start, and 疯拍传媒 S/4HANA Cloud 鈥� we are all excited about the opportunities for our customers.

All industries can get this unique value, including professional soccer clubs FC Bayern Munich and Hertha BSC that are using a scouting prototype powered by AI to find and develop the next generation of star athletes.

AI can solve a lot of problems, but what about the underlying foundational technology stack companies have today? What conversations are you having with businesses about their technology investments?

Early on in our conversations with customers, it鈥檚 important to understand how businesses can set up their core, foundational enterprise technology platform running in the cloud. This is critical to establish a journey of innovation including . Coming back to the foundation, many of our customers have built numerous modifications on top of their core ERP. In order to build a true cloud operating model 鈥� essential to embrace innovation including AI 鈥� it is critical to move to a clean core model. This means that any modification to the ERP functionality offered by 疯拍传媒 is built outside of the core, using extensibility solutions. This is not a technical topic only. Although clean core contributes to the cost-efficient operation of the platform, the true contribution is bringing flexibility and adaptability to the business, converting the cloud operating model into a unique 鈥渋nnovation as a service鈥� platform.

What makes 疯拍传媒 unique and stand out to customers with its value proposition?

疯拍传媒 has the unique value of being the global leader in best of suite solutions built with more than 50 years of industry knowledge and ERP technology leadership. On top of this, our leading 鈥渂est of breed鈥� solutions, such as in HCM, customer experience, intelligent spend and business network, and more, can provide the best functionality and the right integration into the core. Only 疯拍传媒 can offer this value proposition. When we combined this with the cloud operating model 鈥� widely adopted by our RISE with 疯拍传媒 customers 鈥� we provide exponential value for the innovation as a service proposition.

How can customers get the most from their investments? What kind of support is there to help them transform and innovate?

Customer success management is essential in the cloud. It is the end-to-end engagement with our customers, from advisory to sales execution to onboarding, adoption, and consumption. We provide the tools, assets, and content to help accelerate adoption and consumption so as to maximize the value from first use of the solution to full and future use. 疯拍传媒 Preferred Success services can accelerate the time to value even more. To support this motion, deep telemetry being built into our cloud solutions allows customers and our customer success management leaders to better understand how the solutions are being used while identifying opportunities to expand usage.

Where do advisory services fit into the customer journey?

Customer advisory services might be the most essential part of the journey with a customer. Successful projects start with the right business case definition, anchored in the best understanding of the industry and business of our customers. With that in mind, our Customer Advisory teams support building the right technical solutions that can support an enterprise architecture. This is the first step in moving in the right direction of building the cloud operating model.

This is the second year in a row that 疯拍传媒 Signavio has been positioned as a Leader in the report. We believe that this positioning implies that 疯拍传媒 Signavio is a key driver for 疯拍传媒鈥檚 growth and long-term strategy.

According to the Gartner Magic Quadrant research methodology, 鈥淟eaders execute well against their current vision and are well positioned for tomorrow.鈥�

Our solutions solve today鈥檚 real and diverse customer use cases — operational excellence, compliance, automation, transformation, etc.– and recognizes that we have a compelling vision for a future in which process automation and process AI open up new opportunities for our customers and partners.

疯拍传媒 Signavio continues to focus on ensuring the long-term success of all of our customers and partners.

Revenue NSW

In the Australian state of New South Wales, the tax collected by Revenue NSW accounts for more than 35% of finances, helping fund essential services, from healthcare to education and policing.

With a vision to be the world鈥檚 most innovative and customer-centric revenue agency, Revenue NSW set out with a very specific objective: it wanted to analyze cases in which clients had overpaid land tax to identify why these overpayments occur and what experience clients received when obtaining refunds. This analysis would not only help reduce overpayment volumes and improve the client experience, but also enable the agency to work more efficiently for its diverse stakeholders.

鈥淎s part of our Aspire 2032 strategy, our vision is to be the world鈥檚 most innovative and customer-centric revenue collection agency,” shared Jocelyn Yem, director of Strategy and Innovation at Revenue NSW.”‘Embrace Innovation’ is one of our strategic focus areas, where we can respond to our customers鈥� needs by embedding a culture of continuous improvement. 疯拍传媒 Signavio Process Intelligence has helped us achieve our first stage in this journey.鈥�

鈥湻枧拇� Signavio Process Intelligence has painted a clear picture of why clients pay too much land tax and how we can process refunds smoothly, along with a detailed road map to help us put these insights into action,鈥� confirmed Sabrina Bazouni, director of Land Tax at Revenue NSW.

Fujitsu Limited

Recognizing the wide-ranging effect of business process transformation solutions, Fujitsu Limited has embraced 疯拍传媒 Signavio solutions across its operations and portfolio.

At one of its manufacturing plants in Japan, Fujitsu used the 疯拍传媒 Signavio Process Intelligence solution to gather process execution data directly from the shop floor into the continuous improvement model the company had been using for many years. Integrating process data into the Kaizen discussions delivered never-before-seen insights, which helped the company further optimize its shop-floor processes and transform their Kaizen from traditional to digital, using process mining to generate data-driven insights.

This firsthand experience of the solutions has also allowed Fujitsu to enrich its customer offerings with new frameworks, insights, and tools that can help customers realign their organizations and make changes at speed.

Having seen the potential of 疯拍传媒 Signavio solutions, Fujitsu now plans to extend its use both internally and externally. One such planned initiative involves combining the concepts of the digital twin on an organization and the intelligent enterprise, using business process transformation solutions as the mechanism of change.

Download a .

Dee Houchen is global head of Market Impact for 疯拍传媒 Signavio.

Gartner, Magic Quadrant for Process Mining Platforms, Marc Kerremans, David Sugden, Nick Duffy, 29 April 2024听

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner鈥檚 research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

The glass bottles on the high-speed filling line made quiet clinking sounds as they sped around the bend of the track. The visitors to the 疯拍传媒 booth at the internationally renowned industrial trade fair were waiting for the moment when an optical sensor, using AI support, spotted the bottle that was only three-quarters full and kicked it out of the line and into a defects bay. 鈥淭his system has a capacity of 6,400 bottles per hour,鈥� said a grinning Ben Hughes from 疯拍传媒鈥檚 Solution & Innovation Experience team. 鈥淚n comparison, the original system from our partner can fill 50,000 bottles, but that would be much too loud here at the trade fair booth.鈥�

The showcase demonstrated how the cloud-based 疯拍传媒 Digital Manufacturing solution could serve as the process order management system for 疯拍传媒 customers, whether they typically work with a lot size of one or with continuous manufacturing at higher speeds. The purchase order could have come from an 疯拍传媒 S/4HANA system, for instance, and ended here with execution in production. 鈥淲e can see the hardware integration with our own eyes,鈥� said Hughes.

AI was also involved: a camera captured the fill level of each bottle. If it was outside the defined tolerance, the bottle was rejected and this information was sent to the 疯拍传媒 system. A manufacturer could use this data to calculate the production costs for the system and the profitability of every work center, all with AI support. The data from all systems would give experts and management insights into how well the production process was working. This, in turn, would help improve planning.

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Complete Portfolio from the Industry鈥檚 Point of View

Hannover Messe 2024 took place from April 22-26. Muhammad Alam paid a visit for the first time in his role as leader of the 疯拍传媒 Product Engineering Board area. At the 疯拍传媒 booth, which featured the motto 鈥淏ring out new manufacturing excellence,鈥� he emphasized the importance of AI as an integral part of 疯拍传媒 solutions: 鈥淎I has the opportunity to fundamentally create significant value for our customers, particularly in the industrial space, with an ability to create resiliency from a supply chain perspective that just wouldn’t be possible without the application of AI.鈥�

疯拍传媒 demonstrated nearly its entire portfolio in an industrial context in Hannover. 鈥湻枧拇� uses what we call 鈥榚nd-to-end scenarios鈥� to do this,鈥� said Georg Kube, head of Industry Data Ecosystems. To reflect this, the booth was set up in line with this logic. The 鈥渄esign to operate鈥� graphical element, which maps all steps of the manufacturing process, showed the corresponding step in the value chain at each station of the booth. 鈥淲e integrate our solutions with the specific process that manufacturers have,鈥� Kube said. 鈥淭hey design a product, then it鈥檚 manufactured, then it鈥檚 bought by a customer, and in the end it is being used and maintained. We offer integrated solutions for every step in this process.鈥�

Working Together for Success

Darcy MacClaren, global CRO for Digital Supply Chain, acknowledged the challenges faced by 疯拍传媒, its customers, and its partners: 鈥淲e are facing environmental and geopolitical disruptions and we want to be sustainable.鈥� She said collaboration is the key to achieving these daunting goals, a message that was echoed in many presentations and podium discussions at the booth.

For example, experts from , , and 疯拍传媒 discussed how the automotive industry network is creating a standard that enables collaboration, data interchange, and transparency to support decarbonization along the value chain. Catena-X serves as a blueprint for other industrial networks under the umbrella, such as Factory-X for factory equipment suppliers and operators.

The showcases at the trade fair booth wouldn鈥檛 be possible without partners, which also play a decisive role in 疯拍传媒鈥檚 competitiveness and future viability. 鈥淭he partner ecosystem is a key success factor for 疯拍传媒,鈥� said Andreas Markus Thon, head of Digital Supply Chain MEE. 鈥淭hey are enriching our suite with their applications and solutions and are critical for high quality and successful adoption and use of our solutions.鈥�

A Fleet of Robots Delivers Materials

疯拍传媒鈥檚 鈥淢odular Manufacturing鈥� showcase let visitors witness examples of successful partner collaboration for themselves. It demonstrated a fleet of autonomous transport robots that delivered a variety of parts for a valve from storage to assembly stations. Thanks to the fleet control software with embedded AI from 疯拍传媒 partner , the robots from different manufacturers worked together seamlessly, making autonomous, situational decisions as to which station should assemble or disassemble the parts. The scenario demonstrated that 疯拍传媒 systems can also implement modular production, which is typically used in manufacturing scenarios involving many variants and low to medium product volumes. 疯拍传媒 S/4HANA, 疯拍传媒 Extended Warehouse Management, and 疯拍传媒 Digital Manufacturing were deployed here.

The 鈥淚ndustrial Metaverse鈥� showcase was another big draw. It let visitors to the 疯拍传媒 booth put themselves in the shoes of a systems operator, using VR (virtual reality) glasses to inspect a system virtually, even if the manufacturing was taking place on the opposite side of the globe. The 鈥淚njection Molding Machine鈥� scenario vividly demonstrated how planning and manufacturing dovetail in integrated, agile, made-to-order production, as the machine produced colorful recycled plastic cups for guests at the end of the process.

Other topics at the trade fair included potential uses of digital twin solutions, such as virtual models and real-time simulations, as well as collaboration between people and machines. A summary description of all the presented scenarios is available .

The World鈥檚 Largest Industrial Trade Fair

The guiding theme of Hannover Messe 2024 was 鈥淓nergizing a sustainable industry.鈥� Nearly 4,000 exhibitors from 60 countries presented solutions for a high-performance, sustainable industry. As part of an industrial ecosystem, they showed how carbon neutrality can be achieved through electrification, digitalization, and automation.

Companies from Germany, China, Turkey, the U.S., Italy, and France booked the largest exhibition spaces. Around 1,600 speakers appeared on the venue鈥檚 11 conference stages. This year鈥檚 partner country was Norway.

Under its motto 鈥淏ring out new manufacturing excellence,鈥� 疯拍传媒 demonstrated how it is using AI to advance manufacturing processes, among other solutions, at its more than 1,000-square-meter booth in Hall 15. Visitors to 疯拍传媒鈥檚 booth had the opportunity to see 27 product demonstrations and nine interactive showcases. More than 25 疯拍传媒 partners showed the collaboration and variety of potential uses of their solutions, and 35 presentations by experts and customers were featured at the booth.

Photo 漏nottebrock.

A confusing benefits enrollment experience is a significant source of frustration for many employees and can leave them feeling uncertain about their benefits elections. The majority of employees struggle to understand their benefits options and navigate through the enrollment process.

As a result, many employees choose to simply roll over their previous year鈥檚 elections rather than review and update their choices to ensure they are getting the most out of their benefits. This often leads to missed opportunities to take advantage of lower-cost options or benefits that are a better fit for them and their family and can even lead to increased attrition of top talent.

With the first half 2024 release, updates to the solution can enable you to empower your employees to take control of their benefits with an intuitive guided enrollment experience.

Making Benefits Enrollment More Seamless, Simple, and Intuitive

The new benefits enrollment experience in听 introduces a process-driven approach to benefits enrollment that helps simplify and streamline the activity. Available for insurance, savings plans, and pension benefit types, this new enrollment experience can enable employees to make better, more informed benefits choices without the unnecessary hurdles.

Here are some key highlights:

Guided Enrollment

A step-by-step progression flow guides employees through the process, working to simplify navigation and helping them complete benefits enrollment. Real-time benefits eligibility updates help employees continually understand the choices and options available by presenting them with all the benefits for which they are eligible to enroll.

Personalized User Experience

Customizable text and instructions enable a tailored enrollment experience aligned with organizational policies.

Flexible Framework

Benefits admins can now have more flexibility in designing the enrollment experience to meet their organization鈥檚 needs with a new framework that helps support the capture of life insurance guaranteed issue amounts, customizable terms and conditions, and enhanced localization capabilities.

Anytime, Anywhere Access

Available on both desktop and the 疯拍传媒 SuccessFactors Mobile app, employees can complete benefits enrollment from any location using a mobile-friendly platform that helps ensure a seamless experience across devices.

Employee Educational Resources

Simplified on-screen access to additional resources and information helps employees better understand their benefits and can promote more informed decision-making throughout the enrollment process.

Side-by-side benefit plan comparisons of costs and plan details help employees assess their plan options and select the best-fit plan. Localizable instructional text on each page helps ensure that the benefits and enrollment processes are well understood. Additionally, flexible options for defining contribution amounts within the IRS limits can make it easier for employees to make decisions regarding savings plans and pension elections.

Consolidated Benefits Enrollment Process

Employees can complete all benefits-related tasks including reviewing and updating dependents, completing health declarations, enrolling in benefits, managing beneficiaries, and more through a single consolidated process, helping to improve employee engagement and satisfaction.

to learn more about the new enrollment experience in 疯拍传媒 SuccessFactors Employee Central Global Benefits.

To learn about all the other innovations in the 疯拍传媒 SuccessFactors first half 2024 release, read the and watch the .

Nicole Ramirez is senior director of Product Marketing at 疯拍传媒.

Preh is a global growth company with five sales locations, six production plants, and a strong market position in the automotive market for human-machine interface and e-mobility systems.

With constant company growth and ever-changing market requirements, the product lifecycle costing at Preh had reached its limits. 鈥淲e are on the way to becoming a 鈧�2 billion company and doing product costing without the support of a fully integrated data processing system,鈥� says Harald Bayer, department head of Project Calculation at Preh Group. 鈥淔or our management, it was time to give the calculation of all our new products a new basis.鈥�

The company knew it needed a single source of truth for all product cost information that would also enable analysis and support reporting.听

Introducing a Future-Proof Standard Solution

鈥淲e looked at several software solutions on the market and our choice was 疯拍传媒 Product Lifecycle Costing. As we are trusting on the strength of 疯拍传媒, this was a decision for the future,鈥� Bayer says. 鈥淎n 疯拍传媒 standard solution is a better fit with our system landscape.鈥�

According to Bayer, key objectives for the project were:

• Replace former processes with a standardized process across the company
• Improve quality and accuracy for product costing along the product lifecycle
• Increase cost transparency for reporting and analysis to easily identify cost drivers
• Increase speed and flexibility in the product costing process and the efficiency of the entire organization

helps companies gain visibility across teams, calculate and proactively manage costs, and support new product innovations and customer-specific engineered products.

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A Central Database for Product and Project Calculation

鈥淚n the first step, 疯拍传媒 Product Lifecycle Costing was implemented at our headquarters in Germany. Currently, we are doing the global rollout, which includes all business units at all locations and development centers, with the goal to set a common standard with global software,鈥� Bayer says. 鈥淲e want to make it available for all users involved in the product costing process. Therefore, we will train a large part of the entire PDP organization. There will be only one database.鈥� He added: 鈥淭he solution is integrated with our 疯拍传媒 ERP system, which is a single global instance.鈥�

To support various stakeholders in the most efficient manner, Preh created different apps and layouts within 疯拍传媒 Product Lifecycle Costing, such as a quality checker that helps avoid errors and increase the quality of the costing result as well as a material price app in which the purchasing department can enter material prices that are automatically transferred into the database. In addition, 疯拍传媒 Services and Support supported the company in developing different reports and an interface to provide up-to-date material prices.

Another partner, , was involved with creating additional reports and analyses and with data modeling, which helped create more transparency thanks to different views.

Increased Transparency Helps Identify Cost Drivers, Optimize Design

In terms of the value Preh gained, 鈥淭he main benefit is transparency,” Bayer says. “We can do analyses and reporting by pushing a button. With that, we know everything about cost drivers and can see the entire product costing. We can easily make comparisons between different calculations and see cost bridges, which was a lot of effort in the past.”

Leveraging the new database, the company can get an easier overview of which parts are used in which project; get up-to-date purchasing price information twice a day; examine calculations and prices of specific years; and make more precise product and project calculations.

From a business perspective, this means:

• Increased competitiveness, thanks to cost transparency and insight into cost drivers to make better design decisions
• Quick access to accurate product costing information
• Major time savings as master data is automatically replicated from 疯拍传媒 ERP, allowing employees to focus on cost improvements

鈥淲e can easily identify our cost drivers for working closely with development, purchasing, and our suppliers,鈥� Bayer says.

By the end of the year, Preh plans to leverage 疯拍传媒 Product Lifecycle Costing to calculate more than a hundred projects with up to 10 different product variants 鈥� and many more later. 鈥淭he choice of 疯拍传媒 Product Lifecycle Costing was the right decision,鈥� Bayer says. 鈥淲e were able to increase quality and accuracy in our processes and take an important step in our overall digitalization efforts.鈥�

Karin Fent is senior director of Global Customer Success for Digital Supply Chain at 疯拍传媒.

The global producer of dairy and farming machinery with 18 factories worldwide chose to build its new technology foundation in the cloud to achieve a more standardized system that would harmonize various nomenclature, processes and data required to develop new solutions for its customers. This is part of DeLaval鈥檚 strategy to become an even better partner for its customers and to transform itself into a data-driven organization.  

“A completely new ERP system from scratch is more than just a technical upgrade, it’s a change process and a transformation of our entire business,” said Niklas Falkeling, DeLaval IT program manager. 鈥淲e needed to reboot and take advantage of the standard solutions that 疯拍传媒 currently offers as cloud services. This is necessary for us to be able to continue to develop the business and become more flexible and agile.鈥�

With a goal of making food production as sustainable and efficient as possible, the implementation of 疯拍传媒 S/4HANA Cloud is a global, multi-year and multi-business unit program that will aim to attract more talent, improve processes and leverage innovative technology. The next milestone in helping DeLaval accelerate its growth strategy is to strengthen its team with 疯拍传媒 competency in Tumba, Sweden; Gallin, Germany; and Wroclaw, Poland.

鈥淭his is a textbook example of how to run a global transformation program,鈥� said Helle Dochedahl, 疯拍传媒 Nordic and Baltic managing director. 鈥淒eLaval has a well-founded strategy to standardize our latest business solutions and unify internal processes by engaging all stakeholders.鈥�

Visit the . Follow 疯拍传媒 at .

Media Contacts:
Ulrika Wass, +46 73 827 1074, ulrika.wass@sap.com, CET
Lesa Plingen, +49 622 776 9000,听lesa.plingen@sap.com, CET
疯拍传媒 疯拍传媒 Room; press@sap.com

Top image courtesy of DeLaval

This document contains forward-looking statements, which are predictions, projections, or other statements about future events. These statements are based on current expectations, forecasts, and assumptions that are subject to risks and uncertainties that could cause actual results and outcomes to materially differ.  Additional information regarding these risks and uncertainties may be found in our filings with the Securities and Exchange Commission, including but not limited to the risk factors section of 疯拍传媒鈥檚 2023 Annual Report on Form 20-F.
漏 2024 疯拍传媒 SE. All rights reserved.
疯拍传媒 and other 疯拍传媒 products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of 疯拍传媒 SE in Germany and other countries. Please see for additional trademark information and notices.

Like at home, identifying every dollar you spend and getting the most out of it is more critical than ever for your business. And as we continue to roll out 疯拍传媒 Business AI technology, the teams behind 疯拍传媒 solutions are working on ways to help you reduce the time spent on mundane tasks so you can focus on executing your strategy, unlocking spend potential, and unleashing efficiency.

The first quarter of 2024 was among the most productive in my 18 years at 疯拍传媒. We debuted new AI capabilities in various 疯拍传媒 spend management solutions. Check out some of these highlights:

• 疯拍传媒 Ariba Category Management: We鈥檝e incorporated that can assist category managers by generating recommendations in the solution鈥檚 category segmentation, market dynamics, and cost structure tools.
• Scoutbee Discovery: 疯拍传媒 partnered with Scoutbee, a leading AI-powered supplier intelligence and discovery platform, to launch . This 疯拍传媒 endorsed app can rapidly identify qualified suppliers that meet specific criteria and can help advance strategic business imperatives. of me participating in a recent LinkedIn Live with the Scoutbee team.
• Concur Request: Now, this service uses generative AI to help provide for trip planning.
• ExpenseIt: Users can upload receipt images to the ExpenseIt solution, which taps AI to help with several key fields prepopulated. Plus, ExpenseIt can now itemize hotel folios using generative AI.
• Generative AI search: A new capability within Concur Support allows 疯拍传媒 Concur customers to type questions in natural language and get quick answers using generative AI, .

疯拍传媒鈥檚 market-leading spend and business network solutions are getting even smarter, working to unlock greater value for our customers. We have many resources devoted to spend management and that鈥檚 why we continue to deliver innovation in spend management.

And we are only getting started. By the end of 2024,  is planning the following enhancements:

• Generative AI RFI/RFP responses in 疯拍传媒 Business Network Discovery: With generative AI-enabled responses for postings in 疯拍传媒 Business Network Discovery, suppliers will be able to respond to RFIs promptly and more accurately, helping to save time and reduce costs associated with manual labor and resource allocation.听听
• Catalog enrichment using ChatGPT recommendations: This feature can enable suppliers to generate and improve product descriptions and overall catalog quality based on prompts and keyword recommendations from ChatGPT.听
• Intelligent error simplification using generative AI:听This feature uses machine learning and a large language model to interpret and categorize invoice rejection reasons, allowing suppliers to reduce the number of failing invoices, improve rapid invoice submission and payment, and optimize cash flow.

For more on how AI is transforming business networks, read this recent article from my colleague Joern Keller.

But What Are Our Customers Saying?

Each quarter, G2 highlights the top rated solutions in the industry, chosen by the source that matters most: customers. Spring 2024 is no different, and once again our suite of spend and business network solutions scored extremely well.

• is a G2 Spring Leader in Vendor Management.
• is a G2 Spring Leader in Procure to Pay, Purchasing, Strategic Sourcing, Supplier Relationship Management, and Contract Lifecycle Management.
• is a G2 Spring Leader in Expense, Travel & Expense, and Invoicing.

What鈥檚 more, G2 recently announced its , with 疯拍传媒 Fieldglass and 疯拍传媒 Concur receiving high honors:

• 疯拍传媒 Fieldglass came in at No. 26 in G2鈥檚 Best Software Awards across all products and No. 12 in G2鈥檚 Best Software Awards for best midmarket products.
• 疯拍传媒 Concur came in at No. 4 in G2鈥檚 Best Software Awards for the account and software product category.

My colleagues are also getting their flowers. Etosha Thurman, chief marketing and solutions officer of Intelligent Spend and Business Network, and Steve Seide, global head of Adoption for Intelligent Spend and Business Network, were named Top Procurement Pros in the . A big congratulations also goes out to Darcy MacClaren, CRO for 疯拍传媒 Digital Supply Chain, who received a Pros to Know Lifetime Achievement award.

Driving Success for Our Customers

Hearing me spotlight our direct and indirect procurement, external workforce, and travel and expense management solutions is one thing. Seeing them in action is something way more powerful. Here are a few recent customer success stories to take in:

• American Eagle Outfitters (AEO), a leading global specialty retailer offering high-quality on-trend clothing, accessories, and personal care products through its portfolio of brands, needed to evaluate indirect purchasing processes and vendor relationships to maximize efficiency. See how helped simplify processes and deliver compliant purchasing protocols across the company.
• Power provider to over 900,000 electric customers, Oklahoma Gas & Electric Company (OG&E) faced challenges with the complexity of third-party and cross-department management of contingent workers. After transitioning 疯拍传媒 Fieldglass solutions to internal management, OG&E gained the visibility to make more informed financial decisions, like supplier negotiations.
• Vestas Wind Systems, the world鈥檚 largest manufacturer of wind turbines, launched a large-scale quality initiative powered by 疯拍传媒 Business Network to help mitigate product defects in a highly complex supply chain. Now, using 疯拍传媒 Business Network, suppliers complete predefined quality tests and document them before confirming or sending an order. This enables Vestas employees to be warned in advance of any quality issues further up the supply chain, so they can take corrective action.
• Most KUKA employees are based in Germany, where tax regulation is complex and submitting hotel and entertainment expenses is anything but simple. The KUKA team worked together to develop a simple process using 疯拍传媒 Concur solutions, connected to 疯拍传媒 ERP, that allows employees to create hotel and entertainment expenses with fewer errors and fewer rejected expense reports.

Join Us at 疯拍传媒 Sapphire!

疯拍传媒 Sapphire & ASUG Annual Conference is June 3-5 in Orlando, Florida, this year and I can鈥檛 wait to meet with customers, partners, and my fellow colleagues. This is the best event in the industry in my opinion and you don鈥檛 want to miss out. Join us by registering on the , where you can also save your spot at the 疯拍传媒 Sapphire Virtual and 疯拍传媒 Sapphire Barcelona events. See you there!

Jeff Collier is chief revenue officer for 疯拍传媒 Intelligent Spend and Business Network.

Authorities are starting to involve themselves in business transactions, disrupting well-established business processes and taking control of the invoicing flow between suppliers and buyers. As a result, they have the data needed to prevent tax evasion and start auditing taxpayers automatically or even auto-populating tax returns moving toward tax bills. Additionally, sustainability efforts and climate change regulations further impact tax regulations.

Amid these shifts, 疯拍传媒 can provide peace of mind to navigate complexities efficiently. By understanding the evolving tax landscape, businesses can leverage 疯拍传媒 solutions to help streamline compliance processes and drive automation to capitalize on emerging opportunities.

疯拍传媒 solutions for global tax management are tailored to help address modern tax challenges. 疯拍传媒 S/4HANA Cloud can provide transparency and compliance on a global scale, enabling businesses to embed tax requirements in processes.

Through localized solutions that offer standardized but flexible business processes, a complete suite of solutions facilitates efficient tax management, from e-invoicing to statutory reporting and overall tax compliance. With 疯拍传媒 technology and expertise, businesses can achieve greater accuracy and agility in tax compliance, paving the way for sustainable growth and competitive advantage.

To help tax professionals prepare for and become valuable members of tax transformation projects, 疯拍传媒 is introducing a new course: .

The course is designed to equip professionals with the knowledge needed to navigate today’s tax landscape and learn new capabilities that can be leveraged as part of 疯拍传媒 S/4HANA-enabled transformations to simplify tax compliance.

The course offers practical strategies to learn about the different tax types, global developments and their business relevance, and the importance of technology with a focus on 疯拍传媒 S/4HANA and 疯拍传媒 solutions for global tax management. It begins on April 30 and听. By enrolling in this course, tax professionals can gain valuable insights into industry best practices and leverage the latest 疯拍传媒 innovations to help optimize their tax processes.

In a time of rapid change, 疯拍传媒 supports businesses on their journey to tax compliance and growth. Through collaboration with 疯拍传媒 and a commitment to continuous learning, businesses can navigate the complexities of taxation with confidence and achieve their long-term objectives.

Erika Buson is part of Product Marketing for Global Tax Management and Entity Close at 疯拍传媒.

RISE with 疯拍传媒 is a managed cloud offering that can enable customers to unlock continued innovation and transformation by modernizing their business-critical systems and processes in a highly collaborative and measurable way.听This offering includes the newly announced that helps bring renewed focus on the cloud transformation journey by enabling smooth, secure migration of on-premise 疯拍传媒 ERP Central Component (疯拍传媒 ECC) and 疯拍传媒 S/4HANA customers to the cloud. The key pillars of the program are the RISE with 疯拍传媒 Methodology, transformation incentives, and the innovation road map. The program features offerings tailored to each customer鈥檚 unique starting point. Its components are differentiated for 疯拍传媒 ECC and 疯拍传媒 S/4HANA customers and can run with a clean core approach, taking advantage of the latest innovations in RISE with 疯拍传媒.听听

The cornerstone of the program is the RISE with 疯拍传媒 Methodology. The methodology captures the best practices of successful implementations from thousands of RISE with 疯拍传媒 customers over three years and is designed to provide a consistent approach 鈥� from planning to go-live to ongoing operations and evolution 鈥撎齮hat can meet customers鈥� business transformation goals. Whether through 疯拍传媒 or partner-led engagements, customers can get a clear path with specific implementation stages and success KPIs to be able to take advantage of speed, agility, and all the benefits of the cloud.

Today we’re adding enhancements to the RISE with 疯拍传媒 Methodology, including a new onboarding experience and quality checks throughout the project implementation phases. All new RISE with 疯拍传媒 customers will go through this onboarding experience at no additional cost. The new experience provides guided enablement by 疯拍传媒-assigned onboarding advisors and related tools and services to help customers implement their cloud ERP solutions with clarity and confidence. The onboarding advisors can guide customers through the overall process aligned with the RISE with 疯拍传媒 Methodology and prepare them to get started with their implementation. The new experience also helps simplify best practice implementation of the , helping to make it a more central, actionable, and measurable standard of all implementations. This helps ensure all RISE with 疯拍传媒 customers can benefit from business agility, faster innovation cycles, and improved value realization. 

The new improvements to the RISE with 疯拍传媒 Methodology include:

• Expert onboarding guidance through embedded launch activities: A dedicated 疯拍传媒 advisor can deliver 1:1 enablement sessions to help educate customers on the RISE with 疯拍传媒 Methodology, clean core strategy, and related tools for implementation. Also, there are role-based, recorded enablement sessions covering business process best practices, solution architectures, and other strategic topics leading up to the go-live milestone. Check out this on embedded launch activities to get a full view on what enablement resources are delivered through this new onboarding experience with RISE with 疯拍传媒.听
• Clean core-focused success plan, runbook, and听quality checks: We’ve developed a clean core success plan with clear milestones and KPIs. The clean core success plan is now added to the 疯拍传媒 Activate road map viewer, where customers 鈥� with the support of 疯拍传媒 advisors and partners 鈥� can review the recommended actions in uniquely created road maps, aligning their needs with best practices to help continually unlock business value faster. We’re also adding new quality gate checks to validate that the actual implementation is in line with recommended clean core best practices before customers proceed to the next project phase. The outcome of the quality gate is the 疯拍传媒 clean core report with feedback and recommendations on how to implement the clean core strategy.听These recommendations are recorded and tracked via the updated runbook in the 疯拍传媒 Cloud ALM solution. To learn more, read a on this topic.听

We’ll continue to deliver more tools, templates, training, and oversight to help make it easier for customers to execute an optimal migration or transition to the cloud and achieve their business objectives. Coming later this year is the RISE with 疯拍传媒 system transition workbench. This tool will help the technical implementation of migrating to cloud ERP by providing digital access to 疯拍传媒-approved best practices and guidance for migrations, automation of tasks, health, and system checks. Stay tuned as we get ready to share more on this in the coming weeks. 听听

To learn more, join us for our upcoming webinar on May 23, where we will go deeper into this new onboarding experience in the RISE with 疯拍传媒 Methodology. Register .

Panda Priyadarsana is SVP and GM of Customer Services & Delivery and head of Cloud ERP at 疯拍传媒.

Photo courtesy of 疯拍传媒 employee Juelma Guerreiro.

With the integration of cutting-edge technologies, organizations can leverage data-driven insights to make informed decisions, accelerate time-to-market for new treatments, and ultimately improve patient care. Life sciences and healthcare companies are at the forefront of innovation and competitive advantage by embracing changing industry trends and harnessing technology’s power.

The 疯拍传媒 Industry Heroes program was launched in 2023 to celebrate companies that leverage technology to transform their business in innovative ways. Healthcare and life sciences heroes have harnessed the power of technology to transform the traditional patient paradigm into an adaptive, customer-centric frontier.

Astellas

Astellas Pharma Inc. is a leading pharmaceutical company dedicated to advancing healthcare through innovative therapies and cutting-edge research. Focusing on addressing unmet medical needs, Astellas develops and markets a wide range of healthcare solutions across various therapeutic areas, striving to improve the health and well-being of patients globally. With RISE with 疯拍传媒 and 疯拍传媒 SuccessFactors solutions, Astellas is building an internal environment that will leverage globally integrated data to unlock the organization’s full potential.

DXC Technology

DXC Technology is a global IT services and solutions company known for its expertise in digital transformation, enterprise applications, cloud computing, and cybersecurity. With a focus on enabling clients to thrive in the digital era, DXC offers a wide range of technology and advisory services tailored to meet the diverse needs of businesses across industries. A mobile app built on the 疯拍传媒 Business Technology Platform (疯拍传媒 BTP) and 疯拍传媒 Business AI is enabling individuals with Parkinson’s disease to keep clinicians informed about their symptoms, accompanied by a clinician dashboard 鈥� and generative AI query extensions are also in development. The innovative solution aims to improve the quality of life for these patients and their caregivers and marks a huge step forward in using AI to support clinical decisions.

Gilead Sciences

Gilead Sciences, Inc. is a biopharmaceutical company that has pursued and achieved breakthroughs in medicine for more than three decades, with the goal of creating a healthier world for all people. The company is committed to advancing innovative medicines to prevent and treat life-threatening diseases, including HIV, viral hepatitis, COVID-19, and cancer. Gilead operates in more than 35 countries worldwide, with headquarters in Foster City, California.

Gilead鈥檚 digital transformation journey includes a bold migration to 疯拍传媒 S/4HANA with segmentation and 疯拍传媒 Ariba and continues to expand its reach with 疯拍传媒 BTP and cutting-edge solutions such as 疯拍传媒 Intelligent Clinical Supply Management, 疯拍传媒 Cell and Gene Therapy Orchestration, and 疯拍传媒 Batch Release Hub for Life Sciences.

Most notably, Gilead and 疯拍传媒 are co-innovating on 疯拍传媒 Batch Release Hub for Life Sciences. This groundbreaking add-on will support continued compliance with regulatory standards across regions and jurisdictions with emphasis on highest quality and safety standards for Gilead’s products, further safeguarding patient wellbeing across the globe. Integrating 疯拍传媒 Ariba solutions, including 疯拍传媒 Business Network, Gilead aims to create a globally interconnected platform, enhancing collaboration between suppliers and buyers while optimizing its global procurement operations.

Additionally, 疯拍传媒 and Gilead are collaborating on co-innovating jurisdiction control checks using 疯拍传媒 Batch Release Hub for Life Sciences. The add-on will perform control checks on manufactured batches of pharmaceutical products, helping life science organizations to maintain compliance with regulatory standards across multiple regions and jurisdictions. This safeguard checklist will further support the quality and safety of products.

疯拍传媒 celebrates these organizations’ outstanding efforts, collaboration, and dedication to driving successful business outcomes with technology. The innovations streamline research processes, enhance efficiency, and improve patient care, ultimately revolutionizing how healthcare and life sciences companies operate.

疯拍传媒 Innovation Days for Life Sciences & Healthcare are taking place in Palo Alto, California, from April 24- 25, 2024, and Newton Square, Pennsylvania, from April 29-30, 2024, celebrating industry heroes and bringing attendees together to discuss leveraging technology to drive business outcomes. Get more information on the events .

And for you and your business, you can tell all those success stories 鈥� and more 鈥� with the 疯拍传媒 SuccessFactors HCM suite and our first half 2024 release.

As your organization and employees begin to embrace AI, HR has the opportunity to drive new levels of employee productivity, engagement, and growth. 疯拍传媒 SuccessFactors HCM can give you everything you need 鈥� the global foundation, skills framework, people-first experiences, and purpose-built AI capabilities 鈥� to help take HR to the next level. With the 疯拍传媒 SuccessFactors first half 2024 release, we are delivering more than 250 innovative features and enhancements.

疯拍传媒 Business AI

In 1H 2024, we are thrilled to introduce more than 25 new AI capabilities to enable better employee experiences and new levels of productivity.

Among these capabilities include the ability for applicants to provide skills during the application process. This can enable recruiters to see a skills compatibility for each applicant based on matching the applicant鈥檚 skills and the job requisition, helping improve applicant screening and time to hire. Furthermore, personalization in 疯拍传媒 SuccessFactors Opportunity Marketplace is enhanced with new AI-driven recommendation categories, 鈥淚gnite Your Role鈥� and 鈥淩each Your Aspirations.鈥� These guided experiences can enable employees to proactively take steps to reach their development goals.

Generative AI continues to be embedded across the 疯拍传媒 SuccessFactors HCM suite, including new capabilities to help employees create ready-made performance and development goals and AI-assisted writing to help improve the quality, clarity, and conciseness of writing across a variety of areas within 疯拍传媒 SuccessFactors solutions.

Further, with this release, insights based on an employee鈥檚 compensation and job history are available to help support managers in having effective and well-informed compensation discussions. 

We have also added more than 15 new capabilities in this release to help both managers and employees get work done in a conversational way, such as creating or changing a position, creating spot awards, clocking in and out, and viewing pay statements as well as time capabilities like requesting time off, checking leave balances, and syncing holidays to Outlook calendars while managers can review and approve time off. Further, employees can now clock in and out using Joule, Microsoft Teams, or the 疯拍传媒 SuccessFactors Mobile app.

疯拍传媒 SuccessFactors Employee Central

We are excited to unveil two new people profile experiences 鈥� the profile preview and the spotlight view. The profile preview can provide a snapshot of key areas of the employee profile, including job, manager, location, and contact details, to quickly view and connect with others. Additionally, the spotlight view can showcase employee skills and competencies, mentoring and target roles, and other relevant personal and organizational information.

We are also introducing a new org chart experience with a refreshed look and feel. Available on desktop and mobile, users can explore their organizational structure with improved expand and collapse capabilities, which helps provide full accessibility to an employee鈥檚 profile preview, with an option to open the new spotlight view.

Customers can now automatically process new hires from 疯拍传媒 SuccessFactors Recruiting and 疯拍传媒 SuccessFactors Onboarding into 疯拍传媒 SuccessFactors Employee Central. This capability helps further reduce the time to hire, which is especially important with mass, seasonal, and high-volume hiring.

疯拍传媒 SuccessFactors Employee Central Global Benefits

With this release, we are pleased to introduce a new benefits enrollment experience for insurance, savings, and pension benefit types. Available on both desktop and mobile, the guided experience for benefits elections can give employees increased convenience with improved navigation and increased confidence with side-by-side plan comparisons and embedded instructional text. Additionally, employees can update dependent information and manage beneficiaries directly from the benefits enrollment process, which helps further streamline the enrollment experience.  

疯拍传媒 SuccessFactors Time Tracking

We are thrilled to share the launch of a new time sheet experience that integrates the latest version of My Timesheet in 疯拍传媒 S/4HANA with 疯拍传媒 SuccessFactors. Employees can now record time for payroll, as well as against activities and cost objects, from a single time sheet across applications. This helps organizations leverage real-time connectivity between HR and finance operations to keep track of employee activity and labor costs and to pay employees accurately and on time.

Additionally, a new monthly calendar view for time sheets can give employees and managers a complete picture of recorded time over a month. Users can drill down into specific days and submit or approve time for pay periods beyond a week, such as biweekly or monthly.

For managers, a new time approval center helps simplify approvals with a centralized dashboard highlighting anomalies for swift resolution. Managers can monitor team working hours effectively, helping to ensure accurate and timely payroll processing.

疯拍传媒 SuccessFactors Onboarding

With enhancements to the onboarding journey experience, new hires can now use the new Your Onboarding Checklist page to reference and complete all tasks 鈥� onboarding data collection, compliance tasks, additional onboarding tasks, and exploring the onboarding guide 鈥� from one place with a single view. Available for new hires, rehires, internal hires, and employees with global assignments, this improved experience can save time for onboarding participants while helping to ensure productivity from the start.

And that鈥檚 only a fraction of all the innovations we鈥檙e bringing to customers in 1H 2024. There鈥檚 much more in the release, including new and exciting updates in:

• Generative AI and Joule capabilities
• 疯拍传媒 SuccessFactors Opportunity Marketplace
• 疯拍传媒 SuccessFactors Compensation
• 疯拍传媒 SuccessFactors Succession & Development
• 疯拍传媒 SuccessFactors Incentive Management
• 疯拍传媒 SuccessFactors Work Zone

Read the and watch the to find out more.

Bianka Woelke is group vice president of Application Product Management at 疯拍传媒.

By shifting towards a skills-based approach to talent acquisition and development, companies can build a workforce that is not only capable of meeting current demands, but also equipped to navigate future challenges effectively. Here are three strategies for building a dynamic organization with a skills-based approach to talent.

1. Identify and Prioritize Critical Skills

The first step in implementing a skills-based approach is to identify the key skills that are crucial for the organization’s success. This involves analyzing the current and future needs of the business and understanding the skills that are in high demand in the market. By prioritizing these critical skills, organizations can focus their hiring efforts on candidates who possess or have the potential to develop these competencies.

With the 疯拍传媒 SuccessFactors talent intelligence hub, organizations can have the power and simplicity of a single skills model from recruiting, onboarding, learning, and development, all the way through to performance and succession.听It helps to better understand, build, and leverage the skills of workforces. It can connect individual skills, attributes, strengths, and preferences to both people and experiences throughout听疯拍传媒 SuccessFactors solutions.

By creating a comprehensive overview of the skills available within the organization, managers can identify gaps and areas for improvement. This information can inform talent development initiatives, such as training programs or job rotations, to help employees acquire the necessary skills to excel in their roles. For example, within the talent intelligence hub there is a team growth portfolio view, which allows managers to quickly assess skill gaps and search for prioritized skills within their teams.

2. Foster a Culture of Continuous Learning

Building a dynamic organization requires a culture that supports continuous learning and skill development. Organizations can encourage employees to enhance their skills through internal training programs, mentorship opportunities, and access to external resources. By creating a learning environment where employees are motivated to upskill and reskill, organizations can ensure that their workforce remains adaptable and competitive in a rapidly changing market.

AI-enabled learning platforms can deliver personalized and adaptive training programs based on individual skill gaps and career aspirations. with embedded AI can give organizations a wide range of capabilities that help enhance a learner鈥檚 experience with relevant recommendations that are unique to each learner and based on their needs and interests. In addition, has AI-driven recommendations to help match employees with assignments, career opportunities, mentors, and more. This solution considers not only qualifications but also skills, experiences, and preferences, so that organizations can ensure better talent alignment and engagement.

3. Embrace Flexibility and Adaptability

In a skills-based approach to talent management, organizations need to be flexible and adaptable in their recruitment and development practices. This means being open to hiring candidates with transferable skills and potential for growth, rather than focusing solely on specific job titles or qualifications. This can be made possible with technology that supports skills-based hiring.

With , skills can be aligned to job requisitions and skills-based candidate evaluations. This can allow hiring managers to view rankings of candidates and determine the best candidate based on their skill proficiency. In addition, recruiters can leverage generative AI capabilities to help enhance job descriptions, including the proper skills and competences, which helps recruiters hire the best talent for a role. By embracing a more flexible approach to talent acquisition, organizations can build a diverse workforce with a wide range of skills and perspectives, driving innovation and creativity.

A skills-based approach to talent management can help organizations build a dynamic and resilient workforce that is equipped to thrive in today’s fast-paced business environment. By prioritizing critical skills, fostering a culture of continuous learning, and embracing flexibility in recruitment and development practices, organizations can create a competitive advantage through their most valuable asset 鈥� their people.

To learn more about how to build a dynamic organization with a skills-based approach to talent, register for this听 on Thursday, April 25, at 1:00p.m. EST.

Christina Russo is a global director of Product Marketing at 疯拍传媒 SuccessFactors.

Contracts govern every dollar in and out of the enterprise and provide a legal framework for ongoing business relationships. This makes contract data one of the most valuable assets to inform decision-making and accelerate strategic outcomes for enterprises.

According to estimates, poor contract management can cost companies nearly 9% of their bottom line, creating significant revenue leakage alongside the risk and compliance concerns that come with a lack of visibility into commercial agreements.

疯拍传媒 understands the value of balancing risk and profitability in the contracting process. To complement our solutions and provide additional advanced contract management capabilities to our customers, we partner with Icertis in a joint development effort that includes technological integration between 疯拍传媒 and Icertis solutions. This innovation complements a full suite of integrations designed to help 疯拍传媒 customers turn contracts into strategic assets. It can enable global enterprises to realize the true intent of their commercial agreements while managing and automating core processes with their 疯拍传媒 solutions.

Introducing the Latest Version of Icertis Contract Intelligence for 疯拍传媒 S/4HANA

One outcome of our joint development efforts with Icertis is the latest version of (Buy Side), an 疯拍传媒 endorsed app available on 疯拍传媒 Store. at 疯拍传媒 Sapphire in 2023, the solution integrates 疯拍传媒 S/4HANA and the Icertis contract lifecycle management (CLM) platform. It can empower procurement teams to realize more profitable and compliant sourcing processes by optimizing supplier relationships and accelerating source-to-pay cycle times.

The new iteration of Icertis Contract Intelligence for 疯拍传媒 S/4HANA takes the integration one step further, deepening the connection with 疯拍传媒 S/4HANA for enterprise contract management. This can enable greater efficiency and visibility along with the ability to create a legal transaction in 疯拍传媒 S/4HANA that can automatically initiate a contract in the Icertis solution. Through richer contract data pools and seamless connectivity across the agreement lifecycle, procurement decision-makers can track obligations after the contract is signed, discover clauses, and negotiate more beneficial commercial terms to mitigate revenue leakage and ultimately create cost savings for their enterprises.听听听

Expanding Our Partnership to Benefit 疯拍传媒 Customers

Icertis and 疯拍传媒 in 2022 and have continued to provide automation and analytics at scale by connecting AI and data that represents every business transaction within ERP, finance, procurement, sales, and HR solutions from 疯拍传媒. Additional 疯拍传媒 endorsed apps available on 疯拍传媒 Store include , , and . Each solution is designed to provide enterprise leaders with a deeper understanding of what鈥檚 driving their business, as well as powerful new levers to steer future success.

To learn more about the transformative capabilities of 疯拍传媒 S/4HANA with Icertis Contract Intelligence, .

Priya Wenzel is vice president and global head of Partner Ecosystem Success for Digital Supply Chain and Intelligent Spend & Business Network Solutions at 疯拍传媒.

With the introduction of RISE with 疯拍传媒 add-on packages for critical lines of business, customers using RISE with 疯拍传媒 can reap significant value from their cloud ERP investment. Each targeted package augments the complete offering of cloud solutions, infrastructure, and services, creating a strategic arsenal for addressing uniquely nuanced challenges and opportunities. 

The first two sets of packages that are now available focus on the needs of finance and supply chain organizations. To advance critical functions from digital banking and treasury and risk management to product lifecycle management and logistics, these packages are designed to be versatile allies in the quest for greater efficiency, sustainability, and growth. 

Strengthening Financial Empowerment for Business Growth 

Financial management stands as a critical pillar for business growth. Within RISE with 疯拍传媒, its impact can be heightened with add-on packages finely tuned for the office of the CFO. 

Digital Banking: Simplify connections with customers, banks, and payment service providers while meeting the highest security standards.

The digital banking package streamlines financial transactions and helps ensure a comprehensive and secure banking interface, supporting payment processes integrated with 疯拍传媒 S/4HANA Cloud Private Edition.听.

Treasury and Risk Management: Invest, borrow, and hedge exposures more confidently with a comprehensive solution for centralized treasury and risk management.

Through the RISE with 疯拍传媒 advanced treasury and risk management package, smooth integration with trading platforms allows finance organizations to streamline, automate, and unify trading activities and make more strategic decisions with real-time and predictive cash insights. .

Financial Three Lines of Defense: Let standardization and automation take center stage to address key activities in enterprise risk management, regulatory compliance, and audit processes.

The three lines of defense package empowers finance professionals to anticipate and respond to potential economic risks, identify and resolve issues faster, and gain near-real-time visibility into their company鈥檚 compliance status and control effectiveness. .

Billing and Revenue Innovation Management: Accelerate the monetization of innovative business models and billing processes for bundled-usage services, products, projects, and recurring services billed on a single invoice.

Using the billing and revenue innovation management package helps establish the foundation for supporting subscription order management, convergent charging and invoices, and contract accounting. It also facilitates incentives and revenue shares for business partners with high-volume customer billings. .

Building Resilient Bonds Across the Supply Chain 

Companies that connect their processes, contextualize their decisions, and collaborate with each supplier, partner, and stakeholder are well-positioned to run risk-resilient and sustainable supply chains. RISE with 疯拍传媒 brings this competitive edge by setting the proper foundation with the following add-on packages.

Advanced Product Lifecycle Management: Empower your development organization with the best capabilities for collaboration, visualization, requirements definition and specification, and change management.

The RISE with 疯拍传媒 advanced product lifecycle management (PLM) package equips product-centric companies with solutions that keep information flowing across each PLM activity and engage suppliers through digital networks. In return, design decisions are made more accurately, and delays give way to accelerated time to market. .

Advanced Supply Chain Planning: Build an agile, intelligent, and risk-resilient supply chain.

With the RISE with 疯拍传媒 advanced supply chain planning package, supply chain organizations can automate and tightly coordinate their planning processes, leverage AI-driven intelligence and planning capabilities, and identify disruptions and shortages early to respond faster and more effectively. .

Advanced Logistics: Increase resilience against constant change and deliver as promised at the right time 鈥� every time.

Through the RISE with 疯拍传媒 advanced logistics package, supply chain organizations gain best-practice logistics capabilities in warehousing, transportation, robotics, and yard management to reduce costs, avoid stock-outs, and improve order accuracy and on-time delivery. .

Advanced Manufacturing: Drive productivity safely and sustainably with intelligent manufacturing planning and execution.

The RISE with 疯拍传媒 advanced manufacturing package assists supply chain organizations in meeting demand with automated, flexible manufacturing processes that support risk-resilient operations and improve sustainability performance. .

Advanced Asset and Service Management: Enter a new world of optimized, AI-powered maintenance and service capabilities.

The RISE with 疯拍传媒 advanced asset and service management package opens the door to innovative technologies that maximize asset performance, reduce maintenance costs, and deliver service excellence. This approach allows asset owners and service providers to handle everything from asset strategy and planning to maintenance scheduling and field service management on mobile devices. .

Navigating the Future with Digital Synergy 

The RISE with 疯拍传媒 offering is not only emerging as an enabler for migrating on-premises ERP systems to 疯拍传媒 S/4HANA Cloud Private Edition; it鈥檚 also a transformative force shaping the future of businesses.

And with the addition of add-on packages meticulously crafted for finance and supply chain challenges, the offering stands to become a strategic partner, propelling 疯拍传媒 customers into a new era of efficiency, resilience, and sustained growth.

Eric van Rossum is chief marketing and solutions officer for Cloud ERP at 疯拍传媒.

疯拍传媒 is pleased to introduce add-on packages for the GROW with 疯拍传媒 offering, which are uniquely tailored to the needs of finance and HR functions. These packages integrate the latest cloud solutions, infrastructure, and services into a strategic toolkit, addressing the challenges and opportunities growing companies face.鈥�

The add-on packages provide a dependable, company-wide view that strengthens financial and HR management practices as strategic pillars for growth. In return, businesses can operate more efficiently, sustainably, and effectively — even when expanding their operations.鈥�

Here is a summary of our new add-on packages.

Digital Banking Package for GROW with 疯拍传媒

Connect your banks, financial institutions, and payment service providers directly to 疯拍传媒 S/4HANA Cloud Public Edition through a single, centralized platform: The digital banking package provides a multi-bank, digital channel between ERP systems and banks with optional embedded SWIFT connectivity. Integrated payment and statement processes are also available, bringing more comprehensive visibility across the payment value chain.鈥�

With the digital banking package, businesses gain critical capabilities; for example:

• Smooth connectivity to financial and payment services to accelerate the onboarding of providers and strengthen compliance with PCI DSS standards鈥� 
• A cloud service for processing incoming credit cards, incoming and outgoing payments, and API-based instance balances 
• Reduction in cash reconciliation efforts while optimizing IT costs and increasing flexibility when choosing providers

.

GROW with 疯拍传媒 Advanced Treasury and Risk Management Package鈥赌赌�&苍产蝉辫;

Invest confidently and mitigate financial risks while doing more with fewer resources: The GROW with 疯拍传媒 advanced treasury and risk management package gives treasurers the comprehensive solution they need to capture exposure data, classify and qualify risks, and trigger trade actions. Predefined connectivity and integration capabilities are available as well, connecting businesses to trading platforms and providers and supporting cash, investment, and risk processes in 疯拍传媒 S/4HANA Cloud Public Edition.鈥�� 

The package includes proven solutions, such as:鈥赌赌�&苍产蝉辫;

• Financial risk management 
• Debt and investment management鈥� 
• Advanced treasury analytics and executive dashboards 
• Hedge management and hedge accounting in compliance with IFRS and U.S. GAAP requirements鈥� 
• Smart trading using 疯拍传媒 Business Technology Platform and smooth integration with an external trading platform

.

GROW with 疯拍传媒 Advanced Compliance Automation Package

Address evolving regulatory and industry compliance requirements with greater ease and confidence: The GROW with 疯拍传媒 advanced compliance automation package empowers finance teams to transform and standardize their processes globally while adhering to local standards efficiently. Furthermore, the package helps meet e-invoicing mandates while keeping order-to-cash processes efficient and internal controls adequate.鈥�

The advanced compliance automation package features proven compliance offerings, including:

• 疯拍传媒 Document and Reporting Compliance solution鈥痶o fulfill local compliance mandates and automate compliance processes
• 疯拍传媒 Risk and Assurance Management application鈥痶o centrally manage internal controls over financial reporting, improving performance and protecting core data and processes

.

GROW with 疯拍传媒, Core HR Add-On 

Drive continuous alignment between HR and finance to achieve better business outcomes: The GROW with 疯拍传媒 core HR add-on provides a modern cloud-based core HR system that serves as the source of people data in 疯拍传媒 S/4HANA Cloud Public Edition. It contains the 疯拍传媒 SuccessFactors Employee Central solution, allowing organizations to use a common data model for HR and finance.鈥�  

The core HR add-on helps businesses realize key benefits, such as:鈥�  

• Improve people and financial data quality with pre-delivered integration
• Drive more effective workforce planning with holistic real-time insights
• Embrace the latest innovations, such as AI, with a single cloud platform
• Engage users with consistent experiences across HR and finance applications
• Get up and running quickly with pre-configured processes and best practices

.

Business Growth with the Best of Finance and HR

Add-on packages for GROW with 疯拍传媒 provide fast-growing organizations with the tools they need to not only enhance their finance and HR operations, but also lay a solid foundation for future success. They can navigate an increasingly complex and competitive landscape with the insight and power to confidently embrace change, fuel innovation, and achieve ongoing growth in an ever-evolving economy.鈥� 

Eric van Rossum is chief marketing and solutions officer for Cloud ERP at 疯拍传媒.

On another day, this would be one of many alerts that supply chain logistics professionals see from 疯拍传媒 Business Network鈥檚 logistics collaboration solutions. Unfortunately, on this day there is more to the story than the indicator on the map can tell us.

By now, we鈥檝e all seen photos and videos of the cargo ship Dali striking the Francis Scott Key Bridge, causing a section to collapse into the Patapsco River in Baltimore鈥檚 outer harbor on Tuesday, March 26. They tell the story on a human level.

This event was a terrible tragedy where people lost loved ones. We are also mindful of the thousands of people whose livelihoods have been affected and of the impact this tragedy will have on the City of Baltimore and surrounding areas for years to come. It is a reminder that transportation logistics is not just a routine process of moving goods from point A to point B. It鈥檚 high stakes, dangerous work that we depend on to keep the world鈥檚 economic engine running.

Recovering from the Disruption: Three Scenarios

Another reality to the tragedy is that even as events were unfolding in Baltimore, supply chain and logistics professionals were compelled to act quickly to address a shockwave of related disruptions. As one of my colleagues noted, 鈥淕lobally, companies immediately devoted extra resources to determine what inventory they have at the Port of Baltimore, what鈥檚 on the water headed there, and what鈥檚 leaving their factories that can be rerouted.鈥� Buying organizations looked closely at inbound shipments, while their suppliers were checking how the disruption would impact outbound deliveries.

Increasingly today, buyers and suppliers rely on technology to gain visibility into the global supply chain. This makes it possible to track shipments, reroute them as needed, or take other remedial action. To explain this further, I鈥檇 like to address three port disruption scenarios and how suppliers and buyers can use 疯拍传媒 solutions, including , , and , to recover and be more resilient through adversity.

1. Identifying and Tracking Outbound Shipments Impacted by a Port Closure

When a port is closed, especially unexpectedly, suppliers immediately turn their attention to outbound shipments and their committed delivery dates. Through logistics collaboration on 疯拍传媒 Business Network, suppliers and shippers can receive alerts about high-risk events affecting their shipments. They can also get alerts about deviations from planned or expected estimated deliveries. 疯拍传媒 solutions can generate these alerts based on global risk data from services like and from global positioning and event data from carriers and logistics visibility service providers.

However, knowing about delays is only one part of a business plan for supply chain resilience. To respond effectively, shippers also need to know the business impact. Which deliveries are impacted? Which customers? 疯拍传媒 Business Network Global Track and Trace helps keep global logistics visibility in the context of the business. This can enable shippers to identify and contact affected customers and prepare a recovery plan.

Similarly, buyers using 疯拍传媒 solutions can track inbound shipments. They can see how changes to the delivery date of a purchase order or stock transfer order will impact their inventory levels and production plans. This helps them avoid stock-outs and production delays that can ripple through the supply chain to their customers.

2. Adjusting for Shipments That Are Routed Away from a Closed Port

When a port is closed by a disruption, shipments headed there must be rerouted to another port. In many instances, new arrangements must be made for ground transportation from that port.

With 疯拍传媒 Business Network Global Track and Trace, shippers can see that the ocean vessel carrying their shipment has been rerouted. Then, they can use 疯拍传媒 Business Network Freight Collaboration to cancel ground transport out of the closed port and tender an order from the new port to the desired destination.

3. What About Shipments Stuck at a Port Suddenly Closed by Disruption?

If a port is suddenly closed, containers will remain piled up at the port, waiting either for pickup by another ocean vessel or for urgent ground transport to another hub. When a port is closed for an extended period, shippers must make alternative plans.

To do this efficiently and effectively, shippers can use 疯拍传媒 Transportation Management. The application helps them develop new plans to move their goods through new routes or with new carriers. This can include everything from load planning and balancing to leveraging new lanes and delivery methods.

Then, with a new plan in place, shippers can use 疯拍传媒 Business Network Freight Collaboration to collaborate digitally with carriers to execute the plan.

Anticipating and Avoiding Future Disruptions

Using technology to react to a supply chain disruption is not new. Inventory and production planning solutions have long helped businesses adjust when supply is affected. However, it may be even more important to understand how technology enables organizations to anticipate and even avoid disruption before it impacts their supply chain. This is the essence of .

Recovery and Resilience

Unexpected tragedies like the one in Baltimore Harbor are never easy on the many people impacted personally and professionally. As its effects ripple out across the world, we are reminded of the power of resilience. Building resilience is an axiom of supply chain management. Unfortunately, the collapse of the Francis Scott Key Bridge is yet another resilience test for the world鈥檚 supply chains.

In the end, I believe the people of Baltimore and surrounding communities will show us what resilience really means. I also know that as recovery is achieved, supply chain practitioners around the world will do what it takes to make safety a top priority as they deliver what is needed to keep world economies running.

Doug DeLuca is an 疯拍传媒 Business Network product marketing manager.

疯拍传媒 is positioned in the Leaders Quadrant based on our Ability to Execute and for the Completeness of our Vision.

We believe that this recognition confirms our strategy in Logistics, which is based on three pillars:

• Connecting every process and providing synchronized logistics execution to support highly efficient and fast paced fulfillment cycles
• Collaborating with a single network of carriers, digital forwarders, and visibility providers to spot risks and avoid disruptions and thereby provide best-in-class delivery experience
• Contextualizing every decision, leveraging artificial intelligence (AI) and machine learning to optimize operations and to provide business insights

疯拍传媒 Transportation Management is an integral part of the overall 疯拍传媒 strategy and gives companies the ability to manage their end-to-end transportation processes from procurement through planning and execution to freight settlement with analytics to support each step.

We continue to innovate in 疯拍传媒 Transportation Management based on our market analysis and even more importantly based on feedback from our global install base and ecosystem. Recent innovations include advancements in areas like sustainability, planning and optimization, supply chain execution, and generative AI.

疯拍传媒 Transportation Management and 疯拍传媒 Business Network for Logistics enable logistics partners to collaborate with each other and provide visibility to all stakeholders throughout the shipment lifecycle and help manage risks as they arise through intelligent insights. We continue to grow 疯拍传媒 Business Network, adding more carriers and additional networks to provide expanded coverage around the world and across all transportation modes.听

As more customers evaluate 疯拍传媒 Transportation Management, we continue to strategically expand our partner network to ensure our customers have access to an ecosystem that supports their operations no matter where they are in the world or how they move their freight. Our global partner network made up of systems integrators, business consultants, and technology providers help our customers manage their transportation transformations, whether they be system replacements, upgrades, greenfield deployments, or part of larger enterprise transformations.听

鈥淥ur customers use 疯拍传媒 Transportation Management and 疯拍传媒 Business Network for Logistics to manage transportation operations in more than 20 industries and in every corner of the world,” said Till Dengel, global head of Logistics and Manufacturing Product Marketing at 疯拍传媒. 鈥淏ecause we look at logistics holistically, clients can confidently confirm their orders, knowing that fulfillment can be executed as promised, since ERP, warehousing, and transportation are always in sync.鈥�

鈥淎dopting logistics solutions from 疯拍传媒 across our facilities in all our markets allowed us to optimize freight transportation,鈥� said Carlo No猫, Global Process and Applications Manager for Trade, Transport, and Logistics Division at Hitachi Energy Ltd. 鈥淲e can interact with our stakeholders and carriers in a digital way, helping us manage supply chain risk, enhance agility, and build supply chain resilience.鈥�

For more details on the latest Gartner Magic Quadrant for TMS .

Bill King is senior product marketing manager for Logistics at 疯拍传媒.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner鈥檚 research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

For example, the introduction of low-code/no-code has made application development accessible to everyone in an organization 鈥� with or without a technical background 鈥� to improve experiences for everyone. Just take Dak, the then 12-year-old junior app developer from Massachusetts, who was part of my . With 疯拍传媒 Build solutions, Dak was able to develop all kinds of apps and publish them to a wide audience, such as the 鈥淜nowledge 4 Ever鈥� app that offers kids a playful learning experience during summer break.

Then, there are cloud technologies that further boost accessibility and offer other benefits. Generative artificial intelligence (AI) has put more power into more hands. Another advancement, composable technology, will make it easier for businesses to quickly assemble, reassemble, and compose solutions to meet their needs and those of their customers.

Over the course of my 11-year journey at 疯拍传媒, the 疯拍传媒 Innovation Awards have served as a one-of-a-kind global platform to showcase customers and partners that have used their creativity, teamwork, 疯拍传媒 products, and cloud technologies to achieve remarkable results. This year, though, is a different experience for me. As an executive sponsor of the awards, I鈥檝e had the privilege of experiencing up close what makes this program and the participating businesses so special.

Today, I am thrilled to announce the . Out of 170 businesses, one in three were chosen as finalists and now the winners have been announced. These winners come from various industries and locations worldwide. What all of them share is the use of 疯拍传媒 products and technologies to create innovative solutions for their customers, employees, and communities. Congratulations to all participants for demonstrating remarkable abilities and highlighting the importance of curiosity and continuous learning!

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AI Plays a Critical Role

Generative AI has empowered more people. Many of the participants have utilized 疯拍传媒 Business AI to boost their businesses. Take the winner , one of the world鈥檚 leading suppliers of automotive seat systems, which has leveraged 疯拍传媒 solutions, including 疯拍传媒 AI Launchpad and 疯拍传媒 AI Core, to revolutionize cockpit customization. When personalizing cockpit elements such as seats, door panels, and dashboards, OEMs and customers can see the carbon impact of each choice. By providing and promoting more sustainable and environmentally friendly options, Martur Fompak has decreased carbon emissions by 34% for each seat the company produces. AI has also helped the company increase its efficiency to achieve calculations 50 times faster than with manual methods and accelerate data collection by 75 times.听

Sustainability for a Better World Today 鈥� and Tomorrow

Technology has significantly contributed to improving lives, both within and beyond business contexts. Numerous winners like Martur Fompak have prioritized sustainability. Let us look at one more innovator in this area: .

A producer of high-quality sherries, Gonz谩lez Byass is committed to the circular economy concept of eliminating waste, circulating materials, and regenerating nature. The company deploys sustainable and water-saving agricultural techniques. To assist with eliminating and recycling waste, Gonz谩lez Byass turned to 疯拍传媒 and 疯拍传媒 Responsible Design and Production. The company needed a faster, more transparent way to gather and manage data, specifically around the purchase and use of plastic. With 疯拍传媒 Responsible Design and Production, Gonz谩lez Byass can quickly and effectively monitor, measure, and act on data. The company recovers 99% of the waste generated during production while recycling 100% of paper, cardboard, glass, and plastic.  

Adoption Can Be Challenging

Even top technologies such as AI may need support to gain widespread acceptance. Many of this year鈥檚 winners have been innovative with their focus on adopting 疯拍传媒 technology. is a prime example.

A leader in onshore/offshore wind energy production, Vestas wanted to improve its supplier and partner collaboration and selected 疯拍传媒 for the task. Vestas began its journey with 疯拍传媒 in 2007 by employing 疯拍传媒 ERP Central Component and consolidating to ONE ERP in 2015. Since 2017, the company has been transforming its digital procurement for supplier collaboration with 疯拍传媒 Ariba solutions. Last year, Vestas began to build out its value chain alongside suppliers and partners with 疯拍传媒 Business Network, enabling data transparency and connectivity in finance, production planning, and logistics management. As a result, 6,000 suppliers were onboarded, US$12.5 billion in purchase orders was executed, 350,000 orders were confirmed, and 25,000 advance ship notices were generated, to name a few transactions 鈥� all in 2023. 

I am happy to say that the 2024 疯拍传媒 Innovation Awards honor businesses that have demonstrated their innovation and effective use of 疯拍传媒 products and technologies. They鈥檝e adapted to and met the ever-changing needs of their customers and communities and, as I wrote earlier, achieved remarkable results in diverse areas. Congratulations to all winners! 

The Winners Shine in Seven Categories

If you’re curious about the path to victory for our winners, learn more in this article. Thirty winners were selected, covering the following categories:

• Business Innovator, focusing on transforming the supply chain, processes, or business networks using cloud solutions from 疯拍传媒
• Industry Leader, for employing 疯拍传媒 solutions to address big challenges and change how business is conducted
• Experience Wizard, for achieving business transformation with cloud solutions from 疯拍传媒 to improve employee and customer experiences
• Sustainability Hero, achieving sustainability with leading-edge solutions
• Services Supernova, for outstanding achievements in transforming businesses into sustainable enterprises
• Transformation Titan, demonstrating exceptional innovation and transformational leadership in using 疯拍传媒 Business Technology Platform (疯拍传媒 BTP)
• Partner Paragon, for accelerating the adoption of 疯拍传媒 BTP

Juergen Mueller is chief technology officer and a member of the Executive Board of 疯拍传媒 SE.

Each year, the conducts in-depth research on the latest trends and predictions impacting the HR function. Our PhD-level organizational psychologists and market intelligence experts aggregate and analyze a mountain of HR trends and predictions data to deliver a list of actionable 鈥渕eta-trends.鈥� For 2024, a list of 611 individual trends were broken down into nine key themes.

Above all, there is no question that 2024 is the year of artificial intelligence (AI). No longer just hype or speculation, AI is officially here. Exciting possibilities have become realities and organizations must embrace AI or risk being left behind. And while our number one HR trend is AI, you can also see its effects across every trend.

Below is a snapshot of the top three 2024 HR meta-trends, with examples of how 疯拍传媒 SuccessFactors solutions can help organizations stay ahead of the curve.

1. AI Upends the World of Work as We Know It

I don鈥檛 go a day 鈥� or maybe 10 minutes 鈥� without a customer asking for all the latest and greatest on AI innovation. That makes sense, as AI has dominated the 2024 trends discourse and it鈥檚 increasingly become seen as a way to augment human work.

Trends indicate that using all forms of AI to improve day-to-day productivity will be top of mind for organizations in 2024. In particular, self-serve AI tools like copilots are poised to increase employee productivity on various day-to-day tasks. As employee sentiment about using AI tools at work has improved, so has the ability of these tools to make employees more efficient and effective.

HR use cases abound, particularly within talent acquisition, but concerns continue about data privacy, ethics, and regulatory compliance. There鈥檚 a lot of noise and movement in the space, and regulators and enforcement agencies are acting quickly to keep up.

With the tech landscape and market realities in mind, the HR leaders who head AI implementation programs, maintain a strong policy posture, and avoid overhyped or underbaked propositions to take advantage of the most valuable capabilities will steer their organizations down the right AI path.

Embedding an AI copilot in HR solutions, like , can help employees and managers work faster and smarter by making it easier to find information and complete common HR tasks, such as updating personal data, giving feedback, and initiating a promotion.

2. Skills Become the Center of HR Practices

As AI needs rise within organizations, many organizations will need to immediately respond to determine what AI skills are needed, who possesses those skills, and how to fill skill gaps 鈥� whether build, borrow, buy, or bot. On the other hand, AI capabilities will also drive the ability for organizations to more effectively engage in strategic workforce planning.

Furthermore, in today’s increasingly complex business environment, traditional top-down human resources approaches fail to address employees’ increasing expectations for flexible and personalized career development. In 2024, HR will need to meet employees鈥� growing expectations for bespoke career paths while also solving the broader organization鈥檚 growing skills gaps and talent shortages, which present a major concern for leaders.

Looking forward, it will be interesting to see whether the average organization fully engages in long-term, strategic, skills-based workforce planning, which has long been a strategic objective for many but often remains out of reach as they react to immediate priorities. AI skills could work as a forcing function here 鈥� and contribute to other trend areas like learning and employee potential.

can drive better employee experiences and business outcomes by using a common skills framework across recruiting, learning, performance management, internal mobility, and development.

3. Hybrid Work Returns to the Office

Looking back at our yearly analyses of HR meta-trends, we saw the hybrid work topic shift from a focus on remote work as a reactive tactic to protect employees鈥� health and safety in 2020, to a focus on flexibility in 2021, to maintaining productivity and collaboration while working flexibly in 2022, and finally to an emphasis on underlying flexibility and the need for and benefit of malleable guidelines and principles in 2023. With the recent increase in partial and full return-to-office (RTO) policies, 2024 trends data suggests that the pendulum has swung back to hybrid, referring specifically to work location versus a broader perspective centered on flexibility.

Companies in 2024 will continue to experiment with motivating employees to return to the office in ways that promote productivity, collaboration, and cost savings but don鈥檛 alienate their top talent. But some organizations are focusing more on redesigning the nature of work rather than just mandating where or when work gets done.

help employees adopt a hybrid working model by providing options for common HR tasks regardless of when and where they are working, such as clocking in and out via desktop, mobile, or Microsoft Teams.

There are plenty more strategic takeaways in the full report 鈥� the entire paper is a must-read for HR leaders to learn more from our research team on the latest trends in:

• Diversity, equity, inclusion, and belonging (DEI&B)
• Employee mental health
• Leadership trust
• HR skills and agility
• Compensation
• Sustainability

For additional insights, .

Dan Beck is president and chief product officer for 疯拍传媒 SuccessFactors.

But in reality, some functions are much better suited than others to gain from AI. The deeper the reservoir of data associated with an operational process 鈥� and the broader the sharing of that data not only within an organization but among its trading partners as well 鈥� the greater the potential for AI to bolster collaborative capabilities, instill operational resilience, and unlock exponential value.

By facilitating the convergence of trading partners鈥� operational data, cloud-based networks strengthen transparency and foster collaboration across interconnected processes such as procurement, supply chain, logistics, and asset management. The vast troves of data accumulated from these functions 鈥� and the insights they reveal 鈥� bear significant implications for forecasting demand, planning inventory, sourcing components, procuring labor, maximizing utilization, managing logistics, gauging sustainability, achieving compliance, and securing financing. Yet the sheer volume of such data, sometimes spanning billions or more transactions, can defy human interpretation in the quest to optimize decision-making.

That鈥檚 where artificial intelligence comes in.

As the world鈥檚 largest B2B collaboration platform, facilitates hundreds of millions of transactions per year, capturing a unified, end-to-end view of spend. So prodigious is the cloud-based network鈥檚 volume 鈥� exceeding US$5.3 trillion in commerce annually, greater than the gross domestic product of every nation except the United States and China 鈥� that, through innovations in predictive and technologies, 疯拍传媒 Business Network is transforming procurement, supply chain, logistics, asset management, and related operational processes, with the goal that every business runs as an intelligent, sustainable enterprise.

The cloud is uniquely fit for the task of delivering simplicity within a many-to-many network of trading partners. A network鈥檚 features, from its search functionality to the matching of buyers with suggested suppliers, must aid the dual goals of transparency and ease of use. Predictive and generative AI capabilities augment businesses鈥� ability to discover trading partners on the basis of complementary resources, mutual value, and strategic alignment. With every successive use, generative AI sharpens its ability to anticipate operations professionals鈥� requirements to match supply with demand. Meanwhile, AI helps businesses to automate their most time-consuming procurement and supply chain activities through predictive mechanisms as well, hastening the ability to arrive at better, more informed decisions. When applied to the broadest possible sets of operational data, AI removes the guesswork from business-to-business commerce and replaces it with new leads, renewed confidence, and resilient supply chains.

With these objectives in mind, 疯拍传媒 Business Network is transforming its powerful discovery functionality into a simple chat prompt this year. Also in 2024, generative AI will enable 疯拍传媒 Business Network to create catalog content based on existing data in the network, detect potential errors within invoices, and obtain quote requests from buyers via natural-language, on-screen dialogue with matched suppliers. Integrating AI capabilities into 疯拍传媒 Business Network thus promises to reshape the trading partner experience by enabling buyers to reach far more suppliers with precision for the specific goods and services they produce. Trading partners large and small benefit equally from the increased flow of accurate, detailed, and complete information identifying each other鈥檚 offerings and competitive advantages.

As AI technologies take shape and mature, infusing intelligence natively into business processes, digital commerce platforms are certain to introduce many enhanced capabilities. Naturally, with its scale and history of innovation, you can expect 疯拍传媒 Business Network to lead the way. But you鈥檒l know the moment that artificial intelligence has truly transformed enterprise software when its features subtly blend in, almost imperceptibly, to simplify everyday operational processes, making business applications more intuitive and predictive for trading partners. That is our vision for AI at 疯拍传媒 Business Network, where the intelligence may be increasingly artificial but the commitment to customer success is invariably genuine.

For further information on 疯拍传媒 Business Network and how we are equipping enterprises with AI and other digital tools needed to counter disruption, visit and .

J枚rn Keller is executive vice president and chief product officer of 疯拍传媒 Business Network.

CDI has chosen cloud solutions from 疯拍传媒 to serve as its technology foundation for the financial systems across its portfolio of 27 properties in 14 states, including Churchill Downs Racetrack (鈥淐hurchill Downs鈥�), the home of the Kentucky Derby. CDI鈥檚 significant technology transformation builds on the company鈥檚 partnership with 疯拍传媒 as a signature partner and the first official technology partner serving Churchill Downs, the Kentucky Derby and the Kentucky Oaks.

By adopting 疯拍传媒 S/4HANA Cloud Public Edition, CDI can benefit from the ready-to-run cloud ERP that delivers the latest industry best practices and continuous innovation. Additionally, choosing 疯拍传媒 Business Technology Platform and 疯拍传媒 SuccessFactors solutions allows CDI to leverage the cloud to streamline its data sources while using business data to make informed strategic decisions underpinning business transformation. From creating engaging employee experiences with 疯拍传媒 SuccessFactors solutions to running business analytics to understand and predict data, CDI plans to be able to integrate business data from various acquisitions, allowing it to have one, unified view of its business operations.

鈥淐loud solutions from 疯拍传媒 will enable us to streamline our financial processes and support the significant long-term growth of our company,鈥� said Marcia Dall, CDI Executive Vice President and Chief Financial Officer. 鈥淲e are excited to work with 疯拍传媒 to innovate and evolve our financial technology platform with cloud solutions from 疯拍传媒.鈥�

鈥淐hurchill Downs Incorporated has a long history of entertaining and delighting people,鈥� 疯拍传媒 North America President Lloyd Adams said. 鈥淏y choosing 疯拍传媒 S/4HANA Cloud Public Edition and several other cloud-based solutions, CDI now can integrate data across its portfolio and make data-driven decisions that help the company reach its goals. This is an incredible example of how companies invest in 疯拍传媒 solutions to help them grow.鈥�

Visit the . Follow 疯拍传媒 at .

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To better react to market changes and expand its competitive edge, BYK saw the need to select and implement a new supply chain demand planning system.

Integrated Approach to Address Demand Planning Processes Holistically

The company was challenged with inefficient, diversified, and isolated supply chain demand planning processes on disparate legacy planning systems that impeded forecast accuracy. Therefore, the goal was to enhance data and process transparency and establish one source of truth for sales, operations, and demand-planning processes.

BYK found that the , a cloud-based application with comprehensive capabilities, could best meet its goals to harmonize demand planning processes across the organization and improve forecast accuracy. In addition, the company decided to use the , enabling the company to get real-time visibility and control over its supply chain.

For the implementation and deep solution know-how, BYK sought help from and the 疯拍传媒 Preferred Success service, which included architecture planning, implementation guidance, and process reengineering expertise. Moreover, 疯拍传媒 helped deploy 疯拍传媒 Integrated Business Planning for demand and 疯拍传媒 Supply Chain Control Tower in a technically standardized and lean way.

Enabling All Functions with a Single Source of Truth to Improve Decision-Making

Major benefits BYK achieved include:

• Improved collaboration by implementing a harmonized and automated demand planning process
• Simplified and integrated planning practices for sales, demand planning, supply chain management, controlling, and strategic supply planning teams with more than 200 users
• One platform as a single source of truth for improved data quality and process transparency across sales, operations, and demand-planning processes
• Increased forecast accuracy with real-time data reflecting changes to planned demand

• Quantity- and value-based planning for all planning teams to make decisions based on financial impact

鈥淲ith 疯拍传媒 Services and Support, we successfully implemented 疯拍传媒 Integrated Business Planning for demand and 疯拍传媒 Supply Chain Control Tower, enabling precise and accurate demand planning,” said Matthias Beenen, Supply Chain Process Management, BYK. “This is critical to supply chain efficiency and for delivering high quality service to our customers.鈥�

鈥淚n the future, we will continuously work on optimizing the implemented processes and extend 疯拍传媒 Integrated Business Planning for demand by adding subsequent supply chain planning processes,鈥� he concluded.

Karin Fent is senior director of Customer Success for Digital Supply Chain at 疯拍传媒.

Top image courtesy of BYK.

On top of that, we still need to foster relationships with suppliers, manage costs, address sustainability mandates, and build resilient supply chains — all while transforming procurement into a more strategic business function. Not surprisingly, procurement leaders are looking to the next wave of technology to help them position their organizations to adapt quickly to changing conditions.

For many, moving key business processes to the cloud represents that 鈥渘ext wave鈥� and for that, is the perfect option.

The RISE with 疯拍传媒 solution is a managed cloud offering that enables a smooth, secure migration of on-premises ERP, including 疯拍传媒 ERP and 疯拍传媒 S/4HANA, to the cloud. Its holistic approach to business transformation empowers organizations to better adapt to changing market dynamics and innovate more quickly.

Businesses can leverage RISE with 疯拍传媒 to modernize their IT infrastructure, optimize and automate key processes, and unlock new levels of efficiency. They can also harness the power of data and analytics to make informed decisions, enabling them to achieve their business goals more effectively and efficiently.

The Challenge for Procurement: Extending Digital Transformation to Suppliers

For many years, 鈥渄igital transformation鈥� has been the hot trend for business functions, including procurement. Organizations are moving their internal business operations from manual processes and disparate software applications to integrated ERP systems. These systems are starting to leverage generative AI to improve the user experience, digitalize manual processes, and accelerate strategic decision making.

This is a win for the business with one caveat: 鈥渢raditional鈥� digital transformation does not go beyond the four walls of the organization. This creates a challenge for procurement because suppliers operate outside those four walls, where communication can be anything but digitalized. In fact, * revealed that 68% of respondents use email to transmit and receive data and documents for procurement and supply chain collaboration. Other methods include telephone (44%), supplier/customer portals (38%), and EDI (26%).

Given the technology available today, this is not only unproductive, but it also is completely unnecessary. With , 疯拍传媒 offers a premium plus edition that includes 疯拍传媒 Business Network for Procurement. This enables businesses to extend the digital transformation of business processes outside their walls.

Better Collaboration, Faster Invoice Processing, and an Improved User Experience

is a cloud-based collaboration offering that gives buyers and suppliers a way to find each other and do business within a single, networked platform. The network makes it possible for organizations to:

• Exchange data and documents digitally with suppliers, eliminating the need for phone calls, faxes, emails, or snail mail
• Achieve enhanced spend visibility and compliance
• Access a marketplace of suppliers to ensure business resilience, diverse spending, and alignment with sustainability objectives

Additionally, improved transactional operations and invoice status visibility enable better working capital management for stronger trading partner relationships. Finance colleagues can enjoy a faster month-end close due to improved accounts payable efficiencies and increased procurement and payment compliance.

疯拍传媒 Business Network for Procurement Extends 疯拍传媒 S/4HANA Cloud

When RISE with 疯拍传媒 is combined with 疯拍传媒 Business Network for Procurement, procurement teams can collaborate digitally with suppliers across procurement and invoicing processes. This dramatically improves transactional efficiency.

A natural extension of ERP, 疯拍传媒 Business Network provides an environment in which procurement processes initiated from 疯拍传媒 S/4HANA Cloud can be transmitted digitally to suppliers. As a result, suppliers can view and generate transactions like orders, order confirmations, ship notices, and invoices, and then act quickly to accelerate the procure-to-pay process.

疯拍传媒 Business Network for Procurement improves process efficiency in many areas, including:

• Purchase order processing: Digital purchase orders that are created in ERP are sent automatically to suppliers. Once confirmed by the supplier, buyers have visibility into order acceptance and delivery dates.
• Invoice payment status: Invoice and payment status information is available on the 疯拍传媒 Business Network dashboard to update suppliers, eliminating the need for phone calls.
• Invoicing business rules: Buyers have the flexibility to configure applicable business rules that require adherence to business process and regulatory compliance.
• Change order update: Buyers and suppliers can communicate changes to open purchase orders, which creates an auditable record of changes and variations. Related documents, such as shipping notices, are also synchronized with updates.
• Payment compliance: Quick invoice processing and data accuracy minimizes wrong or duplicate payments, while improving accounting processes and overall financial visibility.
• Supplier collaboration: Digitalization enables quicker feedback from suppliers, making it possible for suppliers to 鈥渇lip鈥� purchase orders into confirmations and invoices, reducing errors and manual effort.
• Promotional opportunities: Networked suppliers have additional opportunities to grow their business by using the network to promote their offerings and connect with new customers.

The Next Wave of Digital Transformation

When you invest in RISE with 疯拍传媒, you are enabling your business to migrate core business processes to the cloud. By complementing this solution with 疯拍传媒 Business Network, you extend your digital transformation to interactions with trading partners though a single, end-to-end technology landscape built on standardized processes and consistent data.

This is the next wave of technology that will enable you to address the ever-growing list of business challenges you wake up and face every day.

is chief marketing and solutions officer of Intelligent Spend and Business Network at 疯拍传媒.

*, doc #US50854723, July 2023

疯拍传媒 HANA Cloud is a market-leading database-as-a-service enabling intelligent data applications and is one of the most adopted services within 疯拍传媒 Business Technology Platform (疯拍传媒 BTP) internally at 疯拍传媒. As of today, more than 180 different applications and services use 疯拍传媒 HANA Cloud with its multi-model capabilities.

Now, 疯拍传媒 HANA Cloud is also a leader in the generative AI age.

At 疯拍传媒, we work with various LLMs such as GPT-4, Llama2, Falcon-40b, and Claude2. While these models offer amazing opportunities, they also have limitations. For example, LLMs may rely on outdated training data and lack company-specific data and business process context.

As an example, imagine having an LLM as a colleague. This colleague would be very intelligent, able to program, pass exams, or have arguments 鈥� but this colleague would not know anything about what happened in the world in the past year, nor have any idea about internal processes of your company or any of your systems. Even worse, after every conversation you have, this colleague would forget what you just talked about. Working with such a lack of memory would be of limited value. This shortcoming is why an LLM cannot answer easy questions like 鈥淲hat do you think about the offer from our most important supplier last week?鈥� An LLM can only work with the initial training data 鈥� all other data must be provided as context.

Supplementing this lack of information is where 疯拍传媒 HANA Cloud vector engine can assist. The engine can provide LLMs with all the relevant data of an organization through a process called “retrieval-augmented generation.”

A Game-Changing Feature

So how does the vector engine work? It is a new addition to 疯拍传媒 HANA Cloud’s multi-model engines, enabling customers to utilize the similarity between two or more vectors to solve business problems. With the integration of AI-focused technology, 疯拍传媒 HANA Cloud can now empower businesses to combine intuition along with data-driven insights to solve even the most complex of problems.

Some key benefits and features of the vector engine include:

• Multi-model: Users can unify all types of data into a single database to build innovative applications using an efficient data architecture and in-memory performance. By adding vector storage and processing to the same database already storing relational, graph, spatial, and even JSON data, application developers can create next-generation solutions that interact more naturally with the user.
• Enhanced search and analysis: Businesses can now apply semantic and similarity search to business processes using documents like contracts, design specifications, and even service call notes.
• Personalized recommendations: Users can benefit from an improved overall experience with more accurate and personalized suggestions.
• Optimized large language models: The output of LLMs is augmented with more effective and contextual data.

The Database Foundation of 疯拍传媒鈥檚 Generative AI Strategy

The addition of the vector engine establishes 疯拍传媒 HANA Cloud as the default database in 疯拍传媒’s generative AI solution strategy. Customers can create the next level of user experiences along with other services within 疯拍传媒 BTP. As an example, 疯拍传媒 BTP can provide centralized access to SaaS-based LLMs from multiple vendors as well as host LLMs from open-source models or third parties. The generative AI hub in 疯拍传媒 AI Core, a capability that facilitates the use of generative AI capabilities, will soon rely on 疯拍传媒 HANA Cloud as the primary vector storage. One function of the generative AI hub feature is to help provide a process for creating embeddings and storing the resulting vectors in 疯拍传媒 HANA Cloud. Customers building intelligent data applications can use both services together to augment LLM queries with relevant context for meaningful answers.

疯拍传媒 is working on foundation models that are specific for 疯拍传媒-related industry and process knowledge.

The Database for Innovation

疯拍传媒 HANA Cloud continues to lead the market by storing and processing different types of relevant business data 鈥� all within the same database. The new vector engine, combined with other multi-model capabilities, opens a world of possibilities for applications to help enhance the execution of business processes. Whether improving search capabilities, gaining deeper insights for informed decisions, or optimizing LLMs, 疯拍传媒 HANA Cloud enables the type of applications that can elevate the expertise and effectiveness of every user.

To learn more, sign up for . Do you already have a use case for 疯拍传媒 HANA Cloud vector engine in mind? If so, consider registering for the .

Juergen Mueller is CTO and member of the Executive Board of 疯拍传媒 SE, Technology & Innovation.
Stefan Baeuerle is head of Database, 疯拍传媒 HANA Database, & Analytics for Technology & Innovation at 疯拍传媒.

Expectations can also be very diverse. End users want their jobs to be made easier and more productive. The typical CIO wants scalability, greater data protections, and a secure IT infrastructure that runs with lower total cost of ownership.

And we 鈥� the cloud software provider 鈥� also have a clear-cut expectation that customers should actually use the software. Otherwise, bold transformation objectives won鈥檛 be met and subscription contracts won鈥檛 be renewed.

Disappointment is often described as the gap between expectations and reality. When software adoption is low and expectations for digital transformation outcomes are high, disappointment is almost guaranteed.

That is why we are making the changes necessary at 疯拍传媒 to increase customer adoption. Adoption is our main lever for increasing customer satisfaction by ensuring we deliver on the promise of large-scale transformation.

A New Ambition for Service Delivery

My goal leading our new Customer Services & Delivery Board area is to make it easier and faster for customers to adopt our solutions. We want to ensure that customers get all the benefits they are expecting out of their large-scale cloud transformation by reducing the hurdles and ensuring long-term value.

We are fully committed to ensuring that new digital opportunities are not only introduced, but also used to their full potential. Our focus is not on “lift-and-shift” to the cloud, but on holistically and actively supporting our customers in their transformation. And we act as customer advocates, trusted partners, and guardians of their interests.

My new Board area will therefore bundle services, including professional services, premium engagements, customer innovations, and customer support. In addition, it will include cloud infrastructure, cloud operations, cloud lifecycle management, and private cloud provision for 疯拍传媒 customers worldwide.

Why Now?

Adoption has always been at the core of our efforts. What鈥檚 different now is that a truly transformative technology 鈥� artificial intelligence 鈥� has emerged and is enabling end users to interact in more natural human ways. This has powerful technological and societal implications.

It is also presenting software providers like us with unique opportunities to enhance adoption. Think how easy (and fun) AI interactions have become. AI innovation is a catalyst for us to enhance adoption, and we are seizing the moment with determined steps toward providing .

But for our valued customers to benefit from all the advantages of 疯拍传媒 Business AI, we really need to be there for them throughout their cloud transformation journey, because AI innovation only happens in the cloud.

What鈥檚 Changing?

We know that cloud customers want flexible and innovative solutions that help them solve their biggest challenges and that can be deployed quickly and consumed easily. For the past 52 years, we have been vested in the success of our customers with the best team of experts in the industry to support them at every point of the customer value journey. That has not changed!

What has changed, however, is that we are putting the power of my new Board area behind the delivery of our solutions, providing governance and support to our delivery ecosystem, and continuously improving our cloud delivery and support methodologies. And we have created a unique opportunity to bring together cloud operations to streamline the entire customer experience.

Our overarching objective is customer satisfaction. We are committed to increasing it through comprehensive and innovative post-sales technical delivery services or partner-led implementations to drive our customers鈥� business transformation and deliver measurable value, which is “business speak” for absolutely delighting them! That鈥檚 how we will ensure organizations can fully realize their new digital opportunities.

Offering Transformation as a Service

We deliver the most complete business transformation suite in the industry. That has been our ambition since launching RISE with 疯拍传媒 some years ago.听With the range of capabilities on offer today 鈥� including RISE with 疯拍传媒, GROW with 疯拍传媒, 疯拍传媒 Signavio, cloud application lifecycle management, 疯拍传媒 LeanIX, and, of course, 疯拍传媒 Business Technology Platform 鈥� we are well on our way to enabling customers to accelerate transformation.

We are committed to optimizing our portfolio for delivery, and we are working on tooling and automation to speed up the process. That鈥檚 how we are reaffirming our promise to provide transformation as a service.听

Closing the Gap Between Expectations and Outcomes

Adoption of our portfolio opens new possibilities for business model innovation along with increased competitiveness, cost savings, and employee satisfaction, while realizing the benefits of new 疯拍传媒 innovations more quickly: essentially all the outcomes organizations are expecting when they set out on the pathway to digital transformation.

So, you could say, we鈥檙e more dedicated than ever to closing the gap between expectations for cloud transformation and the corresponding outcomes.

Thomas Saueressig is a member of the Executive Board of 疯拍传媒 SE, leading Customer Services & Delivery.

, a consultancy and 疯拍传媒 partner based in Cologne, Germany, emerged stronger and better positioned to serve its clients following a that brought together three former consultancies: Axxiome Health, ConVista Consulting, and enowa. With 25 years of experience delivering transformation projects to its clients, Convista used that expertise in its own rebranding to present its capabilities to clients and employees: a vibrant people culture as well as a respected and trusted brand supported by for ERP and for core HR.

鈥淭rust and transparency are common values that we share at Convista,鈥� declares Convista CEO Martin Hinz. 鈥淐ombined with a dynamic team spirit and passion, it鈥檚 what we bring to our clients every day.鈥�

With a workforce of around 1,200 employees, Convista has made a name for itself through its dedication and expertise providing end-to-end solutions to clients throughout the world with a presence in Germany, Austria, Switzerland, Poland, Spain, Brazil, Israel, and further locations across the globe. It supports client projects primarily in four sectors: insurance, industry, healthcare, and energy/utilities. In recent years, Convista has twice been awarded 疯拍传媒 in the Financial Services sector.

鈥淎t Convista you meet everyone on the same level, independent of your skill level or where you are in your career,鈥� says Stefanie Weber, project lead of People and Culture 鈥� HR Systems, Convista. 鈥淎lso, when we’re working with customers, we try to approach them at eye level, which makes quite a good working environment. The implementation of 疯拍传媒 SuccessFactors came as a natural extension to our brand and our culture.鈥�

The Challenges of Data Siloed in Three Systems

Weber says one of the reasons she joined Convista in 2012 while studying business at university was the high priority its leaders place on trust and transparency, values that permeate the entire organization and empower employees in their work and career development. 鈥淭rust is one of our main values,鈥� she underscores. 鈥淎lso, the trust that people are willing to do their best to get motivated and move the company ahead.鈥�

Convista grew quickly both organically and as a result of mergers with other consultancies. In 2019, IT service provider Axxiome Health joined the ConVista Group to deepen the organization鈥檚 expertise in the health insurance sector. In 2021, enowa joined the group, infusing its knowledge of industries and insurance. With the mergers complete, the incipient organization became on January 1, 2023.

Though team members were highly motivated to collaborate from the start, Convista鈥檚 vision for itself as a modern organization was held back in both its daily work for projects and internal services. Using disparate tools based on older technology and a patchwork of third-party solutions that lacked integration proved to be inefficient and unsuitable as a basis for decision-making.

鈥淲henever we wanted to have a report, even something as simple as a headcount, we always had to go into three different systems, collect the data, and report on that,鈥� Weber recalls. 鈥淚t’s just one of the many examples of why we really urgently needed one IT platform.鈥�

Project ONE Achieves Milestone Integration

To build a strong foundation for future growth, Convista embarked on 鈥淧roject ONE鈥� with the goal to have one digital platform flexible and powerful enough for the entire organization. For this, it chose 疯拍传媒 S/4HANA Cloud Public Edition and 疯拍传媒 SuccessFactors solutions with self-service capabilities for employees to log time-off.

Overall, implementing 疯拍传媒 SuccessFactors Employee Central with 疯拍传媒 S/4HANA Cloud Public Edition can result in streamlined HR processes; end-to-end integration with seamless connectivity between HR and finance functions for accurate and up-to-date employee data across the organization; greater transparency of data for analytics and reporting on workforce trends, costs, and profitability to enable better strategic planning and resource allocation; and compliance with regulatory requirements and data security.

Among the key advantages is the ability for employees to access their own HR-related information, such as personal details and time-off balances. This self-service capability helps empower employees, improve transparency, and enhance the overall employee experience.

Convista鈥檚 project team decided for a phased approach to the implementation by first introducing the 疯拍传媒 solutions in Poland and later in Germany, Austria, and Switzerland 鈥� with 疯拍传媒 S/4HANA Cloud Public Edition planned to launch in the German-speaking countries during the course of 2024. To optimize success, the project team used the combined best practices of Convista and 疯拍传媒 and hosted regular meetings that provided clear communication to steer the project. 鈥淲e were always aligned on the requirements of the other teams,鈥� says Weber, who managed the HR workstream. 鈥淲e all knew the main goal of the implementation. This was helpful for everyone on the project.鈥�

In-house experts from Convista certified on 疯拍传媒 SuccessFactors solutions contributed valuable knowledge for the implementation. Consultants from 疯拍传媒 Services and Support successfully integrated the cost center replication from 疯拍传媒 S/4HANA Cloud to 疯拍传媒 SuccessFactors and the workforce replication from 疯拍传媒 SuccessFactors to 疯拍传媒 S/4HANA Cloud, and delivered a detailed administration guide on the integration setup for Convista. Additionally, they provided an overview, the architecture guidance, and the navigation through major hurdles in performing the configuration to set up identity access governence (IAG), identity provisioning service (IPS), and identity authentication services (IAS). The 疯拍传媒 Early Adopter Care program supported Convista for the master data integration (MDI) during the implementation and helped to solve all roadblocks efficiently.

On January 1, 2023, Convista鈥檚 80-person team in Poland was the first to go live with the new 疯拍传媒 solutions. 鈥淚t was really a great experience for them and quite an advancement,鈥� says Weber, citing the benefits of the new solutions that provide optimizations and intuitive workflows. The project took a pivotal turn on January 1, 2024, with the launch of 疯拍传媒 SuccessFactors solutions for Convista鈥檚 800 employees in the German-speaking countries.

鈥淭he biggest milestone was to have [疯拍传媒 S/4HANA Cloud Public Edition and 疯拍传媒 SuccessFactors Employee Central] speaking with each other,鈥� says Weber, who emphasizes how valuable it is for the team 鈥渢o have an end-to-end process within one platform.鈥� With an integrated IT platform in place, she says that it is no longer necessary to do workflows, authorizations, or any other processes in other systems.

The seamless synchronization of data by using a common data model for 疯拍传媒 business applications helps reduce the need for manual data entry and redundant processes. This means, for example, employee data that is maintained in 疯拍传媒 SuccessFactors Employee Central is available in real-time in 疯拍传媒 S/4HANA Cloud Public Edition; while master data, like cost center data, flows seamlessly from 疯拍传媒 S/4HANA Cloud Public Edition to 疯拍传媒 SuccessFactors Employee Central. Eliminating data silos enables the HR and finance teams to work with consistent, accurate data for all-important employment decisions and legal reporting obligations.

Now Convista鈥檚 team is unified in its brand, values, spirit 鈥� and employee data. 

More Transparency and Intuitive Workflows Are Just the Beginning

Feedback has been overwhelmingly positive, according to Weber, with employees speaking favorably about the improved transparency and workflows. 鈥淭he first thing I heard from everyone was, well, this is simple and intuitive. They were so happy about it,鈥� she says. 鈥淭hey are big fans of the mobile application. They find it very transparent and easy to use.鈥�

For some colleagues, the new solution lets them view their own data for the first time. 鈥淲hen we went live, everyone was viewing their profile,鈥� says Weber. 鈥淭his was also quite new that you are able to see what data is maintained for your person, your address, but also job information 鈥� to view it and have this transparency. People like this very much and also the ability to have the self-services in 疯拍传媒 SuccessFactors.鈥�

To strengthen communication between HR and employees, Convista will bring more people processes onto the new digital platform. In fact, the team very recently implemented the 疯拍传媒 SuccessFactors Performance & Goals solution for annual employee appraisals, goal setting, and project feedback. 鈥淚t鈥檚 just the beginning,鈥� Weber says. 鈥淭here鈥檚 still a lot of work ahead of us.鈥�

Hinz says, 鈥淲e have been careful to preserve our workplace culture during the transformation. Now that we are rebranded as one organization, we are seeing the benefits of that early effort. With 疯拍传媒, we now have the digital platform to build people-centered processes that advance our vision as a unified, high-performing organization serving our clients.鈥�       

Find out more about .

Jacqueline Prause is a journalist at 疯拍传媒.

B2B and B2C customers are demanding virtual sales interactions and smooth, consultative customer service experiences, according to a report from . Yet, 51% of businesses still struggle to provide the right data, processes, and capabilities that allow sales and service teams to deliver moments that create lasting connections.

Now, with greater ease, 疯拍传媒 customers can access the content, guided expertise, resources, and planning methods essential to building a cloud-based technology foundation for this new era of sales and services. And all of this is possible through the plan for 疯拍传媒 Sales Cloud and 疯拍传媒 Service Cloud, expanded edition.

Maximizing Value with Focused, Proactive Guidance

Offering a combination of omnichannel sales and value-added customer service is, by no means, a simple feat that can be achieved overnight. Making this transformation requires mutual understanding and close collaboration between sales and service teams, accessing data-driven insights on customer needs and expectations and delivering value at every touch point with effective technologies.

The expanded edition of 疯拍传媒 Preferred Success for 疯拍传媒 Sales Cloud and 疯拍传媒 Service Cloud can deliver that advantage with exceptional support from knowledgeable 疯拍传媒 experts throughout the lifetime of a cloud solution investment. Without processing another statement of work, 疯拍传媒 customers can move from planning and implementation to go-live and active operation with such speed and effectiveness that they can transform their customer experience faster and more efficiently.

For example, reviews and related analysis help maintain peace of mind throughout the deployment of a cloud solution, keeping organizations on the right path toward achieving their goals. This can include quality checks to help ensure integration integrity, in-depth release guidance for future feature adoption, targeted training programs on the latest topics and best practices, and service-level agreements for enhanced support.

But what makes the expanded edition of 疯拍传媒 Preferred Success for 疯拍传媒 Sales Cloud and 疯拍传媒 Service Cloud truly distinctive is the long-term, enhanced partnership it can provide to help advance and accelerate the cloud journey. Throughout the subscription lifecycle, organizations are continuously supported by experts and specialized services designed to meet their unique needs.

Access to Product Specialists

Appointed based on their technical and product-based expertise, product specialists leverage their knowledge and insights to help accelerate business outcomes and maximize the consumption of 疯拍传媒 solutions. They achieve this by recommending and overseeing the delivery and scheduling of crucial services, providing direct access to experts for targeted advice on solutions, and advising on 疯拍传媒 best practices.

This experience can allow sales and services organizations and their stakeholders to enhance the ROI of their overall investment in cloud solutions from 疯拍传媒 by:

• Acquiring functional and technical knowledge when needed
• Receiving answers to queries related to standard integration with other 疯拍传媒 solutions
• Addressing critical implementation difficulties quickly and resolutely

Solution Reviews

During prescriptive solution reviews, 疯拍传媒 experts work closely with customers to analyze their usage patterns and advise on process improvements and transformation journeys that align with their success plans and business goals. Specifically, they focus on aligning usage with best practices, measuring the impact of changes on business operations, and identifying areas for improvement.

Customers can also benefit from collaborating with subject-matter experts during these reviews, receiving recommendations and advice on changes that can help mitigate or resolve business challenges, improve the customer journey, and reduce bottlenecks proactively. This service can offer stakeholders valuable insights into simplifying and optimizing operations, reducing administrative work, boosting process efficiency, and enhancing transparency for user adoption and cloud landscape stability.

New Feature Activation

疯拍传媒 customers can also receive assistance in identifying, evaluating, activating, and maximizing the impact of the latest features to support their business operations better. Subject-matter experts help provide an enhanced adoption experience by aligning business goals with value and product capabilities, creating a tailored adoption plan, and providing guidance and enablement to activate features.

The new feature activation service can also assess and enable the impact of new configurations and simple customizations added to 疯拍传媒 Sales Cloud and 疯拍传媒 Service Cloud. By matching business needs to updates that offer better value, 疯拍传媒 experts can evaluate the potential benefits and risks of the new additions, pinpointing system changes needed to activate and test the update to measure business outcomes.

Reaching Mission-Critical Goals with Extra Impact

The right technology partner can make all the difference 鈥� especially as expectations for sales and customer service experiences continue to evolve. Providing access to expert guidance, resources, and support when and where needed helps ensure businesses drive customer loyalty and success.

The expanded edition of 疯拍传媒 Preferred Success for 疯拍传媒 Sales Cloud and 疯拍传媒 Service Cloud can deliver on that promise with a transformative approach to sales and customer service. This significant step towards creating personalized, value-driven experiences can help sales and services teams not only meet but exceed customer expectations, turning transactions into lasting connections.

Ready to amplify the impact of your sales and customer service experiences? or contact your local 疯拍传媒 representative to learn more about 疯拍传媒 Preferred Success for 疯拍传媒 Sales Cloud and 疯拍传媒 Service Cloud, expanded edition.

Amitesh Tiwari is a solution manager for the Chief Innovation Office of Cloud Success Services at 疯拍传媒.

Leaders need to embrace generative AI as a way to address these challenges with talent intelligence and advanced analytics. According to , 26% of CEOs rank the talent shortage as the top damaging factor to business outlook, and 76% of HR leaders agree they will be lagging in organizational success if they don鈥檛 adopt and implement generative AI in the next 12 to 24 months. 

 At 疯拍传媒, we have a proven track record of providing HCM solutions in the cloud for leading organizations around the globe. Our customers trust us to not only manage their sensitive employee data and payroll, but to help them understand their workforces as they prepare for the skills they need in the future. 

The provides truly global HR cloud software with powerful AI capabilities to help organizations meet the challenges of today and innovate for tomorrow. Our more than 10,000 customers 鈥� from startups and midmarket companies to large enterprises 鈥� use our solutions to help bring out the best in their people by harnessing the to elevate every experience, guide every people decision, and connect HR across every aspect of the business. We do this with:听

• : A single source of truth is key for any organization to enable insight into the entirety of its workforce: employees, contingent workers, and dynamic teams. The 疯拍传媒 SuccessFactors HCM suite can provide localized support for over 100 countries and territories and cloud payroll for 50 countries and territories, plus additional modular solutions for time, benefits, and HR service delivery.

• : Skills gaps and talent shortages have been persistent challenges that continue to exist across all industries. Addressing them starts with an understanding of skills that currently exist, followed by pathways for employees to find new opportunities, learn new skills, and access mentors and feedback. The talent intelligence hub across 疯拍传媒 SuccessFactors solutions uses AI to continuously help organizations and employees understand their skills and match people with personalized career pathways.  

• : Every person has unique needs and preferences 鈥� in how they work, how they communicate, and what鈥檚 required for their role. Along with a refreshed, modern user experience, we鈥檝e built in generative AI capabilities throughout our solutions to help people work smarter. And with Joule, 疯拍传媒鈥檚 copilot, they can quickly complete HR tasks and get conversational responses to their questions.

• : Having access to people data connected across the business is critical to building agility, speed, and resilience within an organization. With the power of the broader 疯拍传媒 portfolio, organizations can improve end-to-end business processes across the entire business. This is also complemented with our partner ecosystem, which includes over 350 apps for HR.

We firmly believe that when organizations invest in their people 鈥� in their passions and potential 鈥� they return the investment over and over. And with the rapid acceleration of AI, it鈥檚 more important than ever to build pathways to employee growth, including new ways to upskill, reskill, and discover opportunities that align with a person鈥檚 skills, interests, and aspirations. 

Learn more about the .

Dan Beck is president and chief product officer for 疯拍传媒 SuccessFactors.