RISE with 疯拍传媒 is a managed cloud offering that can enable customers to unlock continued innovation and transformation by modernizing their business-critical systems and processes in a highly collaborative and measurable way.听This offering includes the newly announced that helps bring renewed focus on the cloud transformation journey by enabling smooth, secure migration of on-premise 疯拍传媒 ERP Central Component (疯拍传媒 ECC) and 疯拍传媒 S/4HANA customers to the cloud. The key pillars of the program are the RISE with 疯拍传媒 Methodology, transformation incentives, and the innovation road map. The program features offerings tailored to each customer鈥檚 unique starting point. Its components are differentiated for 疯拍传媒 ECC and 疯拍传媒 S/4HANA customers and can run with a clean core approach, taking advantage of the latest innovations in RISE with 疯拍传媒.听听

The cornerstone of the program is the RISE with 疯拍传媒 Methodology. The methodology captures the best practices of successful implementations from thousands of RISE with 疯拍传媒 customers over three years and is designed to provide a consistent approach 鈥� from planning to go-live to ongoing operations and evolution 鈥撎齮hat can meet customers鈥� business transformation goals. Whether through 疯拍传媒 or partner-led engagements, customers can get a clear path with specific implementation stages and success KPIs to be able to take advantage of speed, agility, and all the benefits of the cloud.

Today we’re adding enhancements to the RISE with 疯拍传媒 Methodology, including a new onboarding experience and quality checks throughout the project implementation phases. All new RISE with 疯拍传媒 customers will go through this onboarding experience at no additional cost. The new experience provides guided enablement by 疯拍传媒-assigned onboarding advisors and related tools and services to help customers implement their cloud ERP solutions with clarity and confidence. The onboarding advisors can guide customers through the overall process aligned with the RISE with 疯拍传媒 Methodology and prepare them to get started with their implementation. The new experience also helps simplify best practice implementation of the , helping to make it a more central, actionable, and measurable standard of all implementations. This helps ensure all RISE with 疯拍传媒 customers can benefit from business agility, faster innovation cycles, and improved value realization. 

The new improvements to the RISE with 疯拍传媒 Methodology include:

• Expert onboarding guidance through embedded launch activities: A dedicated 疯拍传媒 advisor can deliver 1:1 enablement sessions to help educate customers on the RISE with 疯拍传媒 Methodology, clean core strategy, and related tools for implementation. Also, there are role-based, recorded enablement sessions covering business process best practices, solution architectures, and other strategic topics leading up to the go-live milestone. Check out this on embedded launch activities to get a full view on what enablement resources are delivered through this new onboarding experience with RISE with 疯拍传媒.听
• Clean core-focused success plan, runbook, and听quality checks: We’ve developed a clean core success plan with clear milestones and KPIs. The clean core success plan is now added to the 疯拍传媒 Activate road map viewer, where customers 鈥� with the support of 疯拍传媒 advisors and partners 鈥� can review the recommended actions in uniquely created road maps, aligning their needs with best practices to help continually unlock business value faster. We’re also adding new quality gate checks to validate that the actual implementation is in line with recommended clean core best practices before customers proceed to the next project phase. The outcome of the quality gate is the 疯拍传媒 clean core report with feedback and recommendations on how to implement the clean core strategy.听These recommendations are recorded and tracked via the updated runbook in the 疯拍传媒 Cloud ALM solution. To learn more, read a on this topic.听

We’ll continue to deliver more tools, templates, training, and oversight to help make it easier for customers to execute an optimal migration or transition to the cloud and achieve their business objectives. Coming later this year is the RISE with 疯拍传媒 system transition workbench. This tool will help the technical implementation of migrating to cloud ERP by providing digital access to 疯拍传媒-approved best practices and guidance for migrations, automation of tasks, health, and system checks. Stay tuned as we get ready to share more on this in the coming weeks. 听听

To learn more, join us for our upcoming webinar on May 23, where we will go deeper into this new onboarding experience in the RISE with 疯拍传媒 Methodology. Register .

Panda Priyadarsana is SVP and GM of Customer Services & Delivery and head of Cloud ERP at 疯拍传媒.

Photo courtesy of 疯拍传媒 employee Juelma Guerreiro.

With the integration of cutting-edge technologies, organizations can leverage data-driven insights to make informed decisions, accelerate time-to-market for new treatments, and ultimately improve patient care. Life sciences and healthcare companies are at the forefront of innovation and competitive advantage by embracing changing industry trends and harnessing technology’s power.

The 疯拍传媒 Industry Heroes program was launched in 2023 to celebrate companies that leverage technology to transform their business in innovative ways. Healthcare and life sciences heroes have harnessed the power of technology to transform the traditional patient paradigm into an adaptive, customer-centric frontier.

Astellas

Astellas Pharma Inc. is a leading pharmaceutical company dedicated to advancing healthcare through innovative therapies and cutting-edge research. Focusing on addressing unmet medical needs, Astellas develops and markets a wide range of healthcare solutions across various therapeutic areas, striving to improve the health and well-being of patients globally. With RISE with 疯拍传媒 and 疯拍传媒 SuccessFactors solutions, Astellas is building an internal environment that will leverage globally integrated data to unlock the organization’s full potential.

DXC Technology

DXC Technology is a global IT services and solutions company known for its expertise in digital transformation, enterprise applications, cloud computing, and cybersecurity. With a focus on enabling clients to thrive in the digital era, DXC offers a wide range of technology and advisory services tailored to meet the diverse needs of businesses across industries. A mobile app built on the 疯拍传媒 Business Technology Platform (疯拍传媒 BTP) and 疯拍传媒 Business AI is enabling individuals with Parkinson’s disease to keep clinicians informed about their symptoms, accompanied by a clinician dashboard 鈥� and generative AI query extensions are also in development. The innovative solution aims to improve the quality of life for these patients and their caregivers and marks a huge step forward in using AI to support clinical decisions.

Gilead Sciences

Gilead Sciences, Inc. is a biopharmaceutical company that has pursued and achieved breakthroughs in medicine for more than three decades, with the goal of creating a healthier world for all people. The company is committed to advancing innovative medicines to prevent and treat life-threatening diseases, including HIV, viral hepatitis, COVID-19, and cancer. Gilead operates in more than 35 countries worldwide, with headquarters in Foster City, California.

Gilead鈥檚 digital transformation journey includes a bold migration to 疯拍传媒 S/4HANA with segmentation and 疯拍传媒 Ariba and continues to expand its reach with 疯拍传媒 BTP and cutting-edge solutions such as 疯拍传媒 Intelligent Clinical Supply Management, 疯拍传媒 Cell and Gene Therapy Orchestration, and 疯拍传媒 Batch Release Hub for Life Sciences.

Most notably, Gilead and 疯拍传媒 are co-innovating on 疯拍传媒 Batch Release Hub for Life Sciences. This groundbreaking add-on will support continued compliance with regulatory standards across regions and jurisdictions with emphasis on highest quality and safety standards for Gilead’s products, further safeguarding patient wellbeing across the globe. Integrating 疯拍传媒 Ariba solutions, including 疯拍传媒 Business Network, Gilead aims to create a globally interconnected platform, enhancing collaboration between suppliers and buyers while optimizing its global procurement operations.

Additionally, 疯拍传媒 and Gilead are collaborating on co-innovating jurisdiction control checks using 疯拍传媒 Batch Release Hub for Life Sciences. The add-on will perform control checks on manufactured batches of pharmaceutical products, helping life science organizations to maintain compliance with regulatory standards across multiple regions and jurisdictions. This safeguard checklist will further support the quality and safety of products.

疯拍传媒 celebrates these organizations’ outstanding efforts, collaboration, and dedication to driving successful business outcomes with technology. The innovations streamline research processes, enhance efficiency, and improve patient care, ultimately revolutionizing how healthcare and life sciences companies operate.

疯拍传媒 Innovation Days for Life Sciences & Healthcare are taking place in Palo Alto, California, from April 24- 25, 2024, and Newton Square, Pennsylvania, from April 29-30, 2024, celebrating industry heroes and bringing attendees together to discuss leveraging technology to drive business outcomes. Get more information on the events .

As we navigate this brave new world of business AI, 疯拍传媒 partners are playing an essential role as equal parts technology disrupters, trusted advisors, and innovation multipliers. They work and live at the edge, breaking technology rules with every new solution and innovation they bring to the table. These companies are passionate about their AI-driven solutions, which will provide what 疯拍传媒 manufacturing customers want most for their businesses nowadays: more efficiency, accuracy, and agility in their production operations and supply chains. Their energy and passion are positioning them to redefine the rules of engagement regarding how partner ecosystems work.

It doesn鈥檛 matter what kind of partner you are 鈥� you could be on the build, implement/service, or sell sides of the 疯拍传媒 partner ecosystem, the opportunities to innovate, and co-innovate with 疯拍传媒 and other partners, solutions that bring value to customers in discrete manufacturing industries are as limitless as our imaginations. It鈥檚 an exciting time to be an 疯拍传媒 industry partner.

Innovative Solutions from 疯拍传媒 and Partners Give Our Manufacturing Customers a Competitive Edge

Giving our manufacturing customers the business AI solutions they need to thrive in highly competitive and often volatile markets is an absolute must. Whether those solutions are developed by an 疯拍传媒 partner, 疯拍传媒 itself, or collaboratively is secondary.

This new drive to co-innovate on our customers鈥� behalf is creating opportunities for partners to develop and deliver industry innovations in three areas of discrete manufacturing:

1. Solutions that enable efficient, accurate, and agile manufacturing and supply chains by integrating processes, removing data silos, and seamlessly connecting manufacturing and supply chain applications with the whole of the business.
2. Solutions that improve decision-making by using AI to analyze data from internal and external sources in context and produce insights that increase manufacturing operations’ resilience and help customers strike the right balance among cost, sustainability, and customer satisfaction.
3. Solutions that promote collaboration within a business ecosystem.听Many of the company executives I鈥檝e spoken with recently wanted to talk about Manufacturing-X, the growing cross-industry initiative in which companies across various manufacturing value chains come together within a global business ecosystem to define a standard that enables them to share production and supply chain data across platforms and technology to further increase resilience, sustainability, and competitiveness.

We are bringing this customer-focused, partner-driven approach to life this week at Hannover Messe, bringing center stage the latest, most compelling innovations to emerge from 疯拍传媒 and our partner ecosystem, across both discrete and process manufacturing 鈥� many embedded with business AI.

Some of the showcases that have been developed collaboratively in action include:

• Modular manufacturing that orchestrates production cells with a hard independent fleet manager
• High-speed bottling that captures traceability data and in-line quality assurance
• A centralized operations control center听that manages an offsite process production line
• AI-enhanced visual inspection and guided instructions during component assembly
• A quick guided journey through an Industrial Metaverse, showing how assets inside a power plant can be intelligently and remotely managed

疯拍传媒 partners are playing an integral part in our presence at Hannover Messe, just as they are in our overarching industry vision. Partners including Accenture, Camelot ITLab, Cideon Software & Services, FORCAM, Kinexon, Systema, and TeamViewer are all exhibiting their solutions alongside their 疯拍传媒 counterparts, demonstrating the true power of partnership and innovation at every turn.

By leveraging resources like the new 疯拍传媒 AI Launchpad and generative AI hub, our partners will introduce industry innovations that will add immediate value for customers in the discrete and process manufacturing space. Hence, they have the intelligent digital tools they need to be future-ready.

Kinexon鈥檚 OS extension to the 疯拍传媒 Digital Manufacturing solution is one example. Kinexon OS orchestrates the shop floor and automates previously manual processes, improving production speed, quality, and asset utilization. It is providing customers with an essential pathway to modular production and autonomous manufacturing.

For those of you at the event, stop by the 疯拍传媒 space and experience innovation and partnership in perfect harmony firsthand. An electric injection molding machine developed by Fanuc with support from partner Syntax will be cranking out made-to-order drinking vessels.

Come enjoy a cup of inspiration on us. It鈥檚 a small but meaningful taste of what鈥檚 possible for partners in our collaborative, customer-focused, and business AI-driven cloud ecosystem.

Sven Denecken is senior vice president and chief marketing and solutions officer for Industries & CX at 疯拍传媒.

• Cloud revenue up 24% and up 25% at constant currencies, supported by 32% Cloud ERP Suite revenue growth at constant currencies
• Current cloud backlog of 鈧�14.2 billion, up 27% and up 28% at constant currencies
• IFRS cloud gross profit up 27%, non-IFRS cloud gross profit up 27% and up 28% at constant currencies
• IFRS operating loss of 鈥撯偓0.8 billion due to a 鈧�2.2 billion restructuring provision
• Non-IFRS operating profit up 16% and up 19% at constant currencies even including higher share-based compensation resulting from strong share price increase
• Outlook 2024 reaffirmed

“We鈥檙e off to a great start in 2024 and we鈥檙e confident we鈥檒l achieve our goals for the year. Looking ahead, we have powerful growth drivers in place 鈥� Business AI, cross-selling across our cloud portfolio, and winning new customers particularly in the midmarket. The strength of our current cloud backlog reaching a record growth rate is a testament to that momentum. Our transformation program is also well on track and will help us to capture this growth and increase efficiency.”

Christian Klein, CEO

听

“In the first quarter we successfully kicked off the implementation of our transformation program thereby allowing us to focus our investments on the Business AI opportunity while decoupling expense from revenue growth. We are also very pleased by the unabated growth momentum of the Cloud ERP Suite, reflecting the market鈥檚 secular shift towards integrated cloud solutions.”

Dominik Asam, CFO

疯拍传媒 Contacts:
Joellen Perry, +1 (650) 445-6780, joellen.perry@sap.com, PT
Daniel Reinhardt, +49 (6227) 7-40201, daniel.reinhardt@sap.com, CET

And for you and your business, you can tell all those success stories 鈥� and more 鈥� with the 疯拍传媒 SuccessFactors HCM suite and our first half 2024 release.

As your organization and employees begin to embrace AI, HR has the opportunity to drive new levels of employee productivity, engagement, and growth. 疯拍传媒 SuccessFactors HCM can give you everything you need 鈥� the global foundation, skills framework, people-first experiences, and purpose-built AI capabilities 鈥� to help take HR to the next level. With the 疯拍传媒 SuccessFactors first half 2024 release, we are delivering more than 250 innovative features and enhancements.

疯拍传媒 Business AI

In 1H 2024, we are thrilled to introduce more than 25 new AI capabilities to enable better employee experiences and new levels of productivity.

Among these capabilities include the ability for applicants to provide skills during the application process. This can enable recruiters to see a skills compatibility for each applicant based on matching the applicant鈥檚 skills and the job requisition, helping improve applicant screening and time to hire. Furthermore, personalization in 疯拍传媒 SuccessFactors Opportunity Marketplace is enhanced with new AI-driven recommendation categories, 鈥淚gnite Your Role鈥� and 鈥淩each Your Aspirations.鈥� These guided experiences can enable employees to proactively take steps to reach their development goals.

Generative AI continues to be embedded across the 疯拍传媒 SuccessFactors HCM suite, including new capabilities to help employees create ready-made performance and development goals and AI-assisted writing to help improve the quality, clarity, and conciseness of writing across a variety of areas within 疯拍传媒 SuccessFactors solutions.

Further, with this release, insights based on an employee鈥檚 compensation and job history are available to help support managers in having effective and well-informed compensation discussions. 

We have also added more than 15 new capabilities in this release to help both managers and employees get work done in a conversational way, such as creating or changing a position, creating spot awards, clocking in and out, and viewing pay statements as well as time capabilities like requesting time off, checking leave balances, and syncing holidays to Outlook calendars while managers can review and approve time off. Further, employees can now clock in and out using Joule, Microsoft Teams, or the 疯拍传媒 SuccessFactors Mobile app.

疯拍传媒 SuccessFactors Employee Central

We are excited to unveil two new people profile experiences 鈥� the profile preview and the spotlight view. The profile preview can provide a snapshot of key areas of the employee profile, including job, manager, location, and contact details, to quickly view and connect with others. Additionally, the spotlight view can showcase employee skills and competencies, mentoring and target roles, and other relevant personal and organizational information.

We are also introducing a new org chart experience with a refreshed look and feel. Available on desktop and mobile, users can explore their organizational structure with improved expand and collapse capabilities, which helps provide full accessibility to an employee鈥檚 profile preview, with an option to open the new spotlight view.

Customers can now automatically process new hires from 疯拍传媒 SuccessFactors Recruiting and 疯拍传媒 SuccessFactors Onboarding into 疯拍传媒 SuccessFactors Employee Central. This capability helps further reduce the time to hire, which is especially important with mass, seasonal, and high-volume hiring.

疯拍传媒 SuccessFactors Employee Central Global Benefits

With this release, we are pleased to introduce a new benefits enrollment experience for insurance, savings, and pension benefit types. Available on both desktop and mobile, the guided experience for benefits elections can give employees increased convenience with improved navigation and increased confidence with side-by-side plan comparisons and embedded instructional text. Additionally, employees can update dependent information and manage beneficiaries directly from the benefits enrollment process, which helps further streamline the enrollment experience.  

疯拍传媒 SuccessFactors Time Tracking

We are thrilled to share the launch of a new time sheet experience that integrates the latest version of My Timesheet in 疯拍传媒 S/4HANA with 疯拍传媒 SuccessFactors. Employees can now record time for payroll, as well as against activities and cost objects, from a single time sheet across applications. This helps organizations leverage real-time connectivity between HR and finance operations to keep track of employee activity and labor costs and to pay employees accurately and on time.

Additionally, a new monthly calendar view for time sheets can give employees and managers a complete picture of recorded time over a month. Users can drill down into specific days and submit or approve time for pay periods beyond a week, such as biweekly or monthly.

For managers, a new time approval center helps simplify approvals with a centralized dashboard highlighting anomalies for swift resolution. Managers can monitor team working hours effectively, helping to ensure accurate and timely payroll processing.

疯拍传媒 SuccessFactors Onboarding

With enhancements to the onboarding journey experience, new hires can now use the new Your Onboarding Checklist page to reference and complete all tasks 鈥� onboarding data collection, compliance tasks, additional onboarding tasks, and exploring the onboarding guide 鈥� from one place with a single view. Available for new hires, rehires, internal hires, and employees with global assignments, this improved experience can save time for onboarding participants while helping to ensure productivity from the start.

And that鈥檚 only a fraction of all the innovations we鈥檙e bringing to customers in 1H 2024. There鈥檚 much more in the release, including new and exciting updates in:

• Generative AI and Joule capabilities
• 疯拍传媒 SuccessFactors Opportunity Marketplace
• 疯拍传媒 SuccessFactors Compensation
• 疯拍传媒 SuccessFactors Succession & Development
• 疯拍传媒 SuccessFactors Incentive Management
• 疯拍传媒 SuccessFactors Work Zone

Read the and watch the to find out more.

Bianka Woelke is group vice president of Application Product Management at 疯拍传媒.

“Businesses today are confronted with challenges ranging from supply chain disruptions and labor shortages to geopolitical uncertainties,鈥� said Muhammad Alam, member of the Executive Board of 疯拍传媒 SE, 疯拍传媒 Product Engineering. 鈥湻枧拇� recognizes the imperative for agility and intelligence, driving innovation with AI-powered solutions to streamline supply chain and manufacturing processes. Companies can enhance operational efficiency and improve supply chain resiliency while delighting customers with superior service, paving the way for sustained growth and market competitiveness.鈥�

Accurate and relevant real-time information helps mitigate the impact that supply-chain disruptions have on suppliers, manufacturers and distributors worldwide. SMA Solar Technology AG and other customers have already witnessed the benefits of 疯拍传媒鈥檚 solutions, including an approximately 15% increase in supply chain workforce productivity, a 10% decrease in overall supply chain planning costs and a 10% reduction in inventory carrying costs and stock turnover rate.

鈥淪MA Solar modernizes its manufacturing execution systems to support sustainable, risk-resilient manufacturing operations with the power of AI-enabled visual inspection in the 疯拍传媒 Digital Manufacturing solution,鈥� said Heiko Kehm, SMA Solar head of IT Order to Cash.

Sixty-three percent of supply chain executives and 52% of operations executives have an AI strategy linked to business objectives, according to 鈥�,鈥� a global 2024 IDC InfoBrief sponsored by 疯拍传媒*. Fifty-one percent of the 2,000 survey respondents are embedding AI into supply chain planning business processes and key applications for real-time decision-making. Another 58% are using AI to increase operational efficiency and employee productivity.

to 疯拍传媒鈥檚 supply chain solutions to support customers鈥� AI-centric strategy include:

• Optimizing decisions across the supply chain with AI-driven insights: Companies can now leverage higher volumes of machine data and integrate AI-driven visual inspection by computer into their production processes, enabling a remarkable increase in quality through automation.
• Streamlining product development: Product developers can now use 疯拍传媒鈥檚 AI copilot Joule to gather and enhance new product ideas quickly and effectively using natural language queries. Joule also helps tag product designs with business data, so they visually contextualize business-critical information.
• Detecting equipment anomalies: Using AI, asset operators can proactively address potential breakdowns based on sensor data collected from smart devices and edge gateways. This new capacity utilizes the cutting-edge Cumulocity IoT platform from Software AG, which is planned to be embedded in the 疯拍传媒 Asset Performance Management application in Q3.
• Improving field response: Customers can optimize driving routes and allocate job assignments efficiently with integrated real-time traffic data and machine-learning-trained models, which enable the right field service technicians to reach their destinations on time.

Find more details about the innovations 疯拍传媒 will show at Hannover Messe .

Visit the . Follow 疯拍传媒 at .

*IDC InfoBrief, sponsored by 疯拍传媒, The Importance of AI in Supply Chain and Operations, document #US52042224, April 2024.

About 疯拍传媒

As a global leader in enterprise applications and business AI, 疯拍传媒 (NYSE: 疯拍传媒) stands at the nexus of business and technology. For over 50 years, organizations have trusted 疯拍传媒 to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit .

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疯拍传媒 疯拍传媒 Room; press@sap.com

This document contains forward-looking statements, which are predictions, projections, or other statements about future events. These statements are based on current expectations, forecasts, and assumptions that are subject to risks and uncertainties that could cause actual results and outcomes to materially differ. Additional information regarding these risks and uncertainties may be found in our filings with the Securities and Exchange Commission, including but not limited to the risk factors section of 疯拍传媒鈥檚 2023 Annual Report on Form 20-F.
漏 2024 疯拍传媒 SE. All rights reserved.
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Please consider our . If you received this press release in your e-mail and you wish to unsubscribe to our mailing list please contact press@sap.com and write Unsubscribe in the subject line.鈥�

By shifting towards a skills-based approach to talent acquisition and development, companies can build a workforce that is not only capable of meeting current demands, but also equipped to navigate future challenges effectively. Here are three strategies for building a dynamic organization with a skills-based approach to talent.

1. Identify and Prioritize Critical Skills

The first step in implementing a skills-based approach is to identify the key skills that are crucial for the organization’s success. This involves analyzing the current and future needs of the business and understanding the skills that are in high demand in the market. By prioritizing these critical skills, organizations can focus their hiring efforts on candidates who possess or have the potential to develop these competencies.

With the 疯拍传媒 SuccessFactors talent intelligence hub, organizations can have the power and simplicity of a single skills model from recruiting, onboarding, learning, and development, all the way through to performance and succession.听It helps to better understand, build, and leverage the skills of workforces. It can connect individual skills, attributes, strengths, and preferences to both people and experiences throughout听疯拍传媒 SuccessFactors solutions.

By creating a comprehensive overview of the skills available within the organization, managers can identify gaps and areas for improvement. This information can inform talent development initiatives, such as training programs or job rotations, to help employees acquire the necessary skills to excel in their roles. For example, within the talent intelligence hub there is a team growth portfolio view, which allows managers to quickly assess skill gaps and search for prioritized skills within their teams.

2. Foster a Culture of Continuous Learning

Building a dynamic organization requires a culture that supports continuous learning and skill development. Organizations can encourage employees to enhance their skills through internal training programs, mentorship opportunities, and access to external resources. By creating a learning environment where employees are motivated to upskill and reskill, organizations can ensure that their workforce remains adaptable and competitive in a rapidly changing market.

AI-enabled learning platforms can deliver personalized and adaptive training programs based on individual skill gaps and career aspirations. with embedded AI can give organizations a wide range of capabilities that help enhance a learner鈥檚 experience with relevant recommendations that are unique to each learner and based on their needs and interests. In addition, has AI-driven recommendations to help match employees with assignments, career opportunities, mentors, and more. This solution considers not only qualifications but also skills, experiences, and preferences, so that organizations can ensure better talent alignment and engagement.

3. Embrace Flexibility and Adaptability

In a skills-based approach to talent management, organizations need to be flexible and adaptable in their recruitment and development practices. This means being open to hiring candidates with transferable skills and potential for growth, rather than focusing solely on specific job titles or qualifications. This can be made possible with technology that supports skills-based hiring.

With , skills can be aligned to job requisitions and skills-based candidate evaluations. This can allow hiring managers to view rankings of candidates and determine the best candidate based on their skill proficiency. In addition, recruiters can leverage generative AI capabilities to help enhance job descriptions, including the proper skills and competences, which helps recruiters hire the best talent for a role. By embracing a more flexible approach to talent acquisition, organizations can build a diverse workforce with a wide range of skills and perspectives, driving innovation and creativity.

A skills-based approach to talent management can help organizations build a dynamic and resilient workforce that is equipped to thrive in today’s fast-paced business environment. By prioritizing critical skills, fostering a culture of continuous learning, and embracing flexibility in recruitment and development practices, organizations can create a competitive advantage through their most valuable asset 鈥� their people.

To learn more about how to build a dynamic organization with a skills-based approach to talent, register for this听 on Thursday, April 25, at 1:00p.m. EST.

Christina Russo is a global director of Product Marketing at 疯拍传媒 SuccessFactors.

In the latest episode of the AHA! Moments for Diversity & Inclusion video series, 疯拍传媒 Chief Diversity & Inclusion Officer Supriya Jha talks to Houghton about how her first job started a lifelong advocacy for people with disabilities and how accommodations can make all the difference.

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Seventy percent of the world鈥檚 population 鈥� 1 billion people 鈥� has an invisible disability, including anxiety, depression, hearing issues, or autism, to name but a few. Houghton, who has a learning disability, is one of them.

Houghton was lucky; accommodations at school meant that she had the extra time needed to process information in exams. But when she took her law school entrance exams, her luck ran out. With no extra time or accommodation, she fell behind. This changed the trajectory of her life. Instead of legal studies, an internship followed. Instead of a career in law, her first job was in Indianapolis, Indiana, placing people born with disabilities into employment.

The AHA! Moment

During her time in Indianapolis, Houghton recalls one client in particular, Erica, and how the job for her 鈥渨asn’t just about a paycheck, but that it was about respect and it was about being included in her community and having friends.鈥� And, says Houghton, it 鈥渨as at that moment that I knew why I existed, and I never turned back.鈥� She has been a disability inclusion activist ever since.

As president of Disability:IN, Houghton has been a driving force in promoting disability inclusion in companies and with the Disability Equality Index (DEI), a tool for measuring and offering best practices for disability inclusion. The DEI analyzes disability inclusion practices and processes in leadership and culture, employment practices, community engagement, and supplier diversity. It also offers advice on how to better disability inclusion.

In 2023, more than 480 companies participated in the DEI, including 69 Fortune 100 companies with more than 14 million U.S.-based employees and nearly 9 million non-U.S.-based employees. 疯拍传媒 was awarded the top score in the 2023 DEI rankings.

Workplace Accommodations and Leadership Culture

Only 5% of employees with a disability choose to disclose, and 疯拍传媒鈥檚 Jha was keen to get Houghton鈥檚 insights on how to create a culture where disabled employees feel that they can articulate their needs and reach their full potential.

Houghton says the solution is twofold. First, leaders must use their platforms to be a disability inclusion ally or have the cultural space to own their identity 鈥� disabled or not. And second, workplace accommodations must be the norm.

Processes for requesting accommodations must be transparent and easy to follow. Managers must clearly understand how to arrange accommodations and, more importantly, budget must be available. If these processes aren鈥檛 easy, there is a risk that talent will be lost and that disabled employees will not have a sense of belonging.

Avoiding Microaggressions and Discrimination

To avoid microaggressions and discrimination against disabled employees, Houghton advocates using the best resource possible 鈥� your own employees, in particular disability employee groups. At 疯拍传媒, there are Employee Network Groups such as 疯拍传媒 HEAR and Friends and Enabled@疯拍传媒.

Disability is a true cross-collaborative task. After all, Houghton concludes, becoming disabled is the 鈥渙ne team that anybody can join at any time in their life.鈥�

Contracts govern every dollar in and out of the enterprise and provide a legal framework for ongoing business relationships. This makes contract data one of the most valuable assets to inform decision-making and accelerate strategic outcomes for enterprises.

According to estimates, poor contract management can cost companies nearly 9% of their bottom line, creating significant revenue leakage alongside the risk and compliance concerns that come with a lack of visibility into commercial agreements.

疯拍传媒 understands the value of balancing risk and profitability in the contracting process. To complement our solutions and provide additional advanced contract management capabilities to our customers, we partner with Icertis in a joint development effort that includes technological integration between 疯拍传媒 and Icertis solutions. This innovation complements a full suite of integrations designed to help 疯拍传媒 customers turn contracts into strategic assets. It can enable global enterprises to realize the true intent of their commercial agreements while managing and automating core processes with their 疯拍传媒 solutions.

Introducing the Latest Version of Icertis Contract Intelligence for 疯拍传媒 S/4HANA

One outcome of our joint development efforts with Icertis is the latest version of (Buy Side), an 疯拍传媒 endorsed app available on 疯拍传媒 Store. at 疯拍传媒 Sapphire in 2023, the solution integrates 疯拍传媒 S/4HANA and the Icertis contract lifecycle management (CLM) platform. It can empower procurement teams to realize more profitable and compliant sourcing processes by optimizing supplier relationships and accelerating source-to-pay cycle times.

The new iteration of Icertis Contract Intelligence for 疯拍传媒 S/4HANA takes the integration one step further, deepening the connection with 疯拍传媒 S/4HANA for enterprise contract management. This can enable greater efficiency and visibility along with the ability to create a legal transaction in 疯拍传媒 S/4HANA that can automatically initiate a contract in the Icertis solution. Through richer contract data pools and seamless connectivity across the agreement lifecycle, procurement decision-makers can track obligations after the contract is signed, discover clauses, and negotiate more beneficial commercial terms to mitigate revenue leakage and ultimately create cost savings for their enterprises.听听听

Expanding Our Partnership to Benefit 疯拍传媒 Customers

Icertis and 疯拍传媒 in 2022 and have continued to provide automation and analytics at scale by connecting AI and data that represents every business transaction within ERP, finance, procurement, sales, and HR solutions from 疯拍传媒. Additional 疯拍传媒 endorsed apps available on 疯拍传媒 Store include , , and . Each solution is designed to provide enterprise leaders with a deeper understanding of what鈥檚 driving their business, as well as powerful new levers to steer future success.

To learn more about the transformative capabilities of 疯拍传媒 S/4HANA with Icertis Contract Intelligence, .

Priya Wenzel is vice president and global head of Partner Ecosystem Success for Digital Supply Chain and Intelligent Spend & Business Network Solutions at 疯拍传媒.

For decades, our partners have leveraged their industry expertise and technological know-how to bring immense value to companies of all sizes. They possess a rare fusion of deep industry insights and technological expertise, which they leverage to guide businesses through the delicate process of modernization while ensuring that the essence of their identity remains intact.

We recently how they鈥檙e helping customers take better advantage of their organization鈥檚 data. Our partners have observed a significant shift in the way data is perceived and utilized. It’s no longer just a byproduct of business operations but a core asset that, when effectively distributed and made accessible, can revolutionize customer experiences and enable a more strategic, company-wide approach to decision-making.

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However, the mere availability of data is not a panacea. The crux of the matter is transforming data into actionable insights. This is where our partners excel, mapping out advanced use cases and facilitating the transition to cutting-edge platforms like 疯拍传媒 Datasphere and 疯拍传媒 Analytics Cloud. These solutions can empower organizations to evolve into entities where data is not just present but central to every action and decision.

The practical implications of data are vast and deeply rooted in the operational successes of our clients. AI, for instance, is a frontier rich with potential, but its success is inextricably linked to the quality and accessibility of data. Recognizing this, 疯拍传媒 partners are investing in building AI capabilities that can not only propel new business functions but also deliver substantial value.

Another key area of focus for our partners is the concept of a business data fabric, which is critical in developing a flexible enterprise architecture. Such an architecture allows for co-innovation and customization of solutions, ensuring that data is not just an afterthought but a driving force in business operations.

The journey toward a data- and AI-centric business model is an ongoing one, marked by evolving needs, emerging challenges, and a relentless pursuit of innovation. The ultimate aim is to convert potential into lasting business success.

The essence of our relationship with our partners is rooted in a shared vision. We are united in our pursuit of discovery, innovation, and improvement as we navigate the future together. Be sure to with our seven strategic partners and discover how the can help your company become a data-driven organization.

Karl Fahrbach is chief partner officer at 疯拍传媒.

With the introduction of RISE with 疯拍传媒 add-on packages for critical lines of business, customers using RISE with 疯拍传媒 can reap significant value from their cloud ERP investment. Each targeted package augments the complete offering of cloud solutions, infrastructure, and services, creating a strategic arsenal for addressing uniquely nuanced challenges and opportunities. 

The first two sets of packages that are now available focus on the needs of finance and supply chain organizations. To advance critical functions from digital banking and treasury and risk management to product lifecycle management and logistics, these packages are designed to be versatile allies in the quest for greater efficiency, sustainability, and growth. 

Strengthening Financial Empowerment for Business Growth 

Financial management stands as a critical pillar for business growth. Within RISE with 疯拍传媒, its impact can be heightened with add-on packages finely tuned for the office of the CFO. 

Digital Banking: Simplify connections with customers, banks, and payment service providers while meeting the highest security standards.

The digital banking package streamlines financial transactions and helps ensure a comprehensive and secure banking interface, supporting payment processes integrated with 疯拍传媒 S/4HANA Cloud Private Edition.听.

Treasury and Risk Management: Invest, borrow, and hedge exposures more confidently with a comprehensive solution for centralized treasury and risk management.

Through the RISE with 疯拍传媒 advanced treasury and risk management package, smooth integration with trading platforms allows finance organizations to streamline, automate, and unify trading activities and make more strategic decisions with real-time and predictive cash insights. .

Financial Three Lines of Defense: Let standardization and automation take center stage to address key activities in enterprise risk management, regulatory compliance, and audit processes.

The three lines of defense package empowers finance professionals to anticipate and respond to potential economic risks, identify and resolve issues faster, and gain near-real-time visibility into their company鈥檚 compliance status and control effectiveness. .

Billing and Revenue Innovation Management: Accelerate the monetization of innovative business models and billing processes for bundled-usage services, products, projects, and recurring services billed on a single invoice.

Using the billing and revenue innovation management package helps establish the foundation for supporting subscription order management, convergent charging and invoices, and contract accounting. It also facilitates incentives and revenue shares for business partners with high-volume customer billings. .

Building Resilient Bonds Across the Supply Chain 

Companies that connect their processes, contextualize their decisions, and collaborate with each supplier, partner, and stakeholder are well-positioned to run risk-resilient and sustainable supply chains. RISE with 疯拍传媒 brings this competitive edge by setting the proper foundation with the following add-on packages.

Advanced Product Lifecycle Management: Empower your development organization with the best capabilities for collaboration, visualization, requirements definition and specification, and change management.

The RISE with 疯拍传媒 advanced product lifecycle management (PLM) package equips product-centric companies with solutions that keep information flowing across each PLM activity and engage suppliers through digital networks. In return, design decisions are made more accurately, and delays give way to accelerated time to market. .

Advanced Supply Chain Planning: Build an agile, intelligent, and risk-resilient supply chain.

With the RISE with 疯拍传媒 advanced supply chain planning package, supply chain organizations can automate and tightly coordinate their planning processes, leverage AI-driven intelligence and planning capabilities, and identify disruptions and shortages early to respond faster and more effectively. .

Advanced Logistics: Increase resilience against constant change and deliver as promised at the right time 鈥� every time.

Through the RISE with 疯拍传媒 advanced logistics package, supply chain organizations gain best-practice logistics capabilities in warehousing, transportation, robotics, and yard management to reduce costs, avoid stock-outs, and improve order accuracy and on-time delivery. .

Advanced Manufacturing: Drive productivity safely and sustainably with intelligent manufacturing planning and execution.

The RISE with 疯拍传媒 advanced manufacturing package assists supply chain organizations in meeting demand with automated, flexible manufacturing processes that support risk-resilient operations and improve sustainability performance. .

Advanced Asset and Service Management: Enter a new world of optimized, AI-powered maintenance and service capabilities.

The RISE with 疯拍传媒 advanced asset and service management package opens the door to innovative technologies that maximize asset performance, reduce maintenance costs, and deliver service excellence. This approach allows asset owners and service providers to handle everything from asset strategy and planning to maintenance scheduling and field service management on mobile devices. .

Navigating the Future with Digital Synergy 

The RISE with 疯拍传媒 offering is not only emerging as an enabler for migrating on-premises ERP systems to 疯拍传媒 S/4HANA Cloud Private Edition; it鈥檚 also a transformative force shaping the future of businesses.

And with the addition of add-on packages meticulously crafted for finance and supply chain challenges, the offering stands to become a strategic partner, propelling 疯拍传媒 customers into a new era of efficiency, resilience, and sustained growth.

Eric van Rossum is chief marketing and solutions officer for Cloud ERP at 疯拍传媒.

疯拍传媒 is pleased to introduce add-on packages for the GROW with 疯拍传媒 offering, which are uniquely tailored to the needs of finance and HR functions. These packages integrate the latest cloud solutions, infrastructure, and services into a strategic toolkit, addressing the challenges and opportunities growing companies face.鈥�

The add-on packages provide a dependable, company-wide view that strengthens financial and HR management practices as strategic pillars for growth. In return, businesses can operate more efficiently, sustainably, and effectively — even when expanding their operations.鈥�

Here is a summary of our new add-on packages.

Digital Banking Package for GROW with 疯拍传媒

Connect your banks, financial institutions, and payment service providers directly to 疯拍传媒 S/4HANA Cloud Public Edition through a single, centralized platform: The digital banking package provides a multi-bank, digital channel between ERP systems and banks with optional embedded SWIFT connectivity. Integrated payment and statement processes are also available, bringing more comprehensive visibility across the payment value chain.鈥�

With the digital banking package, businesses gain critical capabilities; for example:

• Smooth connectivity to financial and payment services to accelerate the onboarding of providers and strengthen compliance with PCI DSS standards鈥� 
• A cloud service for processing incoming credit cards, incoming and outgoing payments, and API-based instance balances 
• Reduction in cash reconciliation efforts while optimizing IT costs and increasing flexibility when choosing providers

.

GROW with 疯拍传媒 Advanced Treasury and Risk Management Package鈥赌赌�&苍产蝉辫;

Invest confidently and mitigate financial risks while doing more with fewer resources: The GROW with 疯拍传媒 advanced treasury and risk management package gives treasurers the comprehensive solution they need to capture exposure data, classify and qualify risks, and trigger trade actions. Predefined connectivity and integration capabilities are available as well, connecting businesses to trading platforms and providers and supporting cash, investment, and risk processes in 疯拍传媒 S/4HANA Cloud Public Edition.鈥�� 

The package includes proven solutions, such as:鈥赌赌�&苍产蝉辫;

• Financial risk management 
• Debt and investment management鈥� 
• Advanced treasury analytics and executive dashboards 
• Hedge management and hedge accounting in compliance with IFRS and U.S. GAAP requirements鈥� 
• Smart trading using 疯拍传媒 Business Technology Platform and smooth integration with an external trading platform

.

GROW with 疯拍传媒 Advanced Compliance Automation Package

Address evolving regulatory and industry compliance requirements with greater ease and confidence: The GROW with 疯拍传媒 advanced compliance automation package empowers finance teams to transform and standardize their processes globally while adhering to local standards efficiently. Furthermore, the package helps meet e-invoicing mandates while keeping order-to-cash processes efficient and internal controls adequate.鈥�

The advanced compliance automation package features proven compliance offerings, including:

• 疯拍传媒 Document and Reporting Compliance solution鈥痶o fulfill local compliance mandates and automate compliance processes
• 疯拍传媒 Risk and Assurance Management application鈥痶o centrally manage internal controls over financial reporting, improving performance and protecting core data and processes

.

GROW with 疯拍传媒, Core HR Add-On 

Drive continuous alignment between HR and finance to achieve better business outcomes: The GROW with 疯拍传媒 core HR add-on provides a modern cloud-based core HR system that serves as the source of people data in 疯拍传媒 S/4HANA Cloud Public Edition. It contains the 疯拍传媒 SuccessFactors Employee Central solution, allowing organizations to use a common data model for HR and finance.鈥�  

The core HR add-on helps businesses realize key benefits, such as:鈥�  

• Improve people and financial data quality with pre-delivered integration
• Drive more effective workforce planning with holistic real-time insights
• Embrace the latest innovations, such as AI, with a single cloud platform
• Engage users with consistent experiences across HR and finance applications
• Get up and running quickly with pre-configured processes and best practices

.

Business Growth with the Best of Finance and HR

Add-on packages for GROW with 疯拍传媒 provide fast-growing organizations with the tools they need to not only enhance their finance and HR operations, but also lay a solid foundation for future success. They can navigate an increasingly complex and competitive landscape with the insight and power to confidently embrace change, fuel innovation, and achieve ongoing growth in an ever-evolving economy.鈥� 

Eric van Rossum is chief marketing and solutions officer for Cloud ERP at 疯拍传媒.

Enterprise GPT and digital launchpad, powered by Joule, won silver in the Best Use of Technology in Sales category, while 疯拍传媒 Digital Value Discovery won bronze for Value-Based Selling Techniques.

Digital customer engagement at 疯拍传媒 is executed via digital hubs located at 15 locations across six continents. The hubs are home to more than 1,000 digitally skilled, multi-disciplinary teams that innovate with and apply AI capabilities to serve personalized and immersive engagements, whenever and wherever needed.

鈥湻枧拇� digital hubs were able to support more than 22,000 customer engagements last year 鈥� primarily virtually 鈥� thanks to a plethora of AI tools we adopt internally to drive wider customer coverage and faster execution of digital customer engagements,鈥� explains Sam Masri, global head of Digital for Customer Success at 疯拍传媒.

鈥淲e are scaling and expanding our digital customer engagement capabilities to every customer-facing role and function in 疯拍传媒, ensuring everyone uses multiple AI tools to outsource administrative, repetitive, and manual activities to AI,鈥� he elaborates. 鈥淭his way, we have more capacity to focus on strategic activities that address customer needs and increase customer satisfaction. We engage with 疯拍传媒 customers of all sizes and industries at a pace that matches their pressing business requirements, accelerating business outcomes they get from our cloud solutions.鈥�

The Stevie Awards encompass several of the world鈥檚 leading business award programs, including the prestigious American Business Awards庐 and International Business Awards庐. More than 2,300 nominations from organizations of all sizes across all industries from 47 nations and territories were evaluated in this year鈥檚 competition. Finalists were determined by the average scores of more than 200 professionals worldwide.

On another day, this would be one of many alerts that supply chain logistics professionals see from 疯拍传媒 Business Network鈥檚 logistics collaboration solutions. Unfortunately, on this day there is more to the story than the indicator on the map can tell us.

By now, we鈥檝e all seen photos and videos of the cargo ship Dali striking the Francis Scott Key Bridge, causing a section to collapse into the Patapsco River in Baltimore鈥檚 outer harbor on Tuesday, March 26. They tell the story on a human level.

This event was a terrible tragedy where people lost loved ones. We are also mindful of the thousands of people whose livelihoods have been affected and of the impact this tragedy will have on the City of Baltimore and surrounding areas for years to come. It is a reminder that transportation logistics is not just a routine process of moving goods from point A to point B. It鈥檚 high stakes, dangerous work that we depend on to keep the world鈥檚 economic engine running.

Recovering from the Disruption: Three Scenarios

Another reality to the tragedy is that even as events were unfolding in Baltimore, supply chain and logistics professionals were compelled to act quickly to address a shockwave of related disruptions. As one of my colleagues noted, 鈥淕lobally, companies immediately devoted extra resources to determine what inventory they have at the Port of Baltimore, what鈥檚 on the water headed there, and what鈥檚 leaving their factories that can be rerouted.鈥� Buying organizations looked closely at inbound shipments, while their suppliers were checking how the disruption would impact outbound deliveries.

Increasingly today, buyers and suppliers rely on technology to gain visibility into the global supply chain. This makes it possible to track shipments, reroute them as needed, or take other remedial action. To explain this further, I鈥檇 like to address three port disruption scenarios and how suppliers and buyers can use 疯拍传媒 solutions, including , , and , to recover and be more resilient through adversity.

1. Identifying and Tracking Outbound Shipments Impacted by a Port Closure

When a port is closed, especially unexpectedly, suppliers immediately turn their attention to outbound shipments and their committed delivery dates. Through logistics collaboration on 疯拍传媒 Business Network, suppliers and shippers can receive alerts about high-risk events affecting their shipments. They can also get alerts about deviations from planned or expected estimated deliveries. 疯拍传媒 solutions can generate these alerts based on global risk data from services like and from global positioning and event data from carriers and logistics visibility service providers.

However, knowing about delays is only one part of a business plan for supply chain resilience. To respond effectively, shippers also need to know the business impact. Which deliveries are impacted? Which customers? 疯拍传媒 Business Network Global Track and Trace helps keep global logistics visibility in the context of the business. This can enable shippers to identify and contact affected customers and prepare a recovery plan.

Similarly, buyers using 疯拍传媒 solutions can track inbound shipments. They can see how changes to the delivery date of a purchase order or stock transfer order will impact their inventory levels and production plans. This helps them avoid stock-outs and production delays that can ripple through the supply chain to their customers.

2. Adjusting for Shipments That Are Routed Away from a Closed Port

When a port is closed by a disruption, shipments headed there must be rerouted to another port. In many instances, new arrangements must be made for ground transportation from that port.

With 疯拍传媒 Business Network Global Track and Trace, shippers can see that the ocean vessel carrying their shipment has been rerouted. Then, they can use 疯拍传媒 Business Network Freight Collaboration to cancel ground transport out of the closed port and tender an order from the new port to the desired destination.

3. What About Shipments Stuck at a Port Suddenly Closed by Disruption?

If a port is suddenly closed, containers will remain piled up at the port, waiting either for pickup by another ocean vessel or for urgent ground transport to another hub. When a port is closed for an extended period, shippers must make alternative plans.

To do this efficiently and effectively, shippers can use 疯拍传媒 Transportation Management. The application helps them develop new plans to move their goods through new routes or with new carriers. This can include everything from load planning and balancing to leveraging new lanes and delivery methods.

Then, with a new plan in place, shippers can use 疯拍传媒 Business Network Freight Collaboration to collaborate digitally with carriers to execute the plan.

Anticipating and Avoiding Future Disruptions

Using technology to react to a supply chain disruption is not new. Inventory and production planning solutions have long helped businesses adjust when supply is affected. However, it may be even more important to understand how technology enables organizations to anticipate and even avoid disruption before it impacts their supply chain. This is the essence of .

Recovery and Resilience

Unexpected tragedies like the one in Baltimore Harbor are never easy on the many people impacted personally and professionally. As its effects ripple out across the world, we are reminded of the power of resilience. Building resilience is an axiom of supply chain management. Unfortunately, the collapse of the Francis Scott Key Bridge is yet another resilience test for the world鈥檚 supply chains.

In the end, I believe the people of Baltimore and surrounding communities will show us what resilience really means. I also know that as recovery is achieved, supply chain practitioners around the world will do what it takes to make safety a top priority as they deliver what is needed to keep world economies running.

Doug DeLuca is an 疯拍传媒 Business Network product marketing manager.

Feedback from participants highlights the training鈥檚 success in improving the understanding and utilization of support services. Ongoing updates help ensure the course remains relevant amidst evolving technology and business landscapes, with future developments likely to incorporate advancements in artificial intelligence (AI) and machine learning tools for support services.

Q: Can you provide an overview of the Support Accreditation training and its significance for anyone engaging with 疯拍传媒鈥檚 support processes?

Engelhard: The Support Accreditation is a vital learning tool for our partners and customers as well as for our employees. It’s an informative course that can familiarize participants with 疯拍传媒 support services and help maximize their support experience. This is a unique opportunity to understand all the tools and resources available when interacting with 疯拍传媒 support and to learn efficient ways of engaging with our teams and resolving issues.

In situations of urgency or escalation, customers might try to contact someone at 疯拍传媒 they personally know rather than follow the regular process. How does Support Accreditation address such situations and educate participants on the importance of following the proper channels?

That’s a great point. In urgent or escalated situations, individuals might feel tempted to bypass the usual channels and seek immediate remedies. However, these uninformed measures can result in delays. The Support Accreditation course emphasizes following the correct 疯拍传媒 support processes, which can ensure their issues are routed to the appropriately skilled support teams, leading to more efficient problem resolution.

Can you shed light on how the Support Accreditation training details the importance of our 24/7 support structure and how customers and partners can take advantage of it?

The course thoroughly details our 24/7 support structure. We work to ensure that participants understand how, no matter their time zone, they can harness this around-the-clock support. It’s about making sure that our customers and partners know that they always have the backing of 疯拍传媒, no matter when an issue arises.

How can customers and partners ensure that their issues are addressed efficiently even when their primary contacts at 疯拍传媒 are out of office?

We indeed cover this crucial aspect. The training delves into detail about the Customer Support organization, which aims to ensure service continuity even if specific account contacts at 疯拍传媒 are unavailable. Our course participants are made aware of the various support structures in place to assist them.

The Support Accreditation training also covers the etiquette and best practices for interacting with 疯拍传媒 support. Can you talk more about this and why it’s important?

Interacting with support teams forms a large part of managing 疯拍传媒 services, so etiquette and best practices in this area are covered in our course. We guide learners on the most effective ways to communicate with our teams, provide necessary information, and follow prescribed processes for optimal support assistance.

Do you have any insights related to the feedback from Support Accreditation participants? How has the course improved their understanding and utilization of our support services?

Feedback from Support Accreditation participants has been overwhelmingly positive. Our learners report significantly improved knowledge about 疯拍传媒 support services and tools, and they’ve been successful in applying this knowledge to engage more effectively with 疯拍传媒 support. This has resulted in smoother, quicker issue resolutions, translating to improved satisfaction and service experiences.

With technology and business requirements evolving, how will the Support Accreditation course adapt to these changes? What future developments can participants expect?

The course isn’t static; it evolves with the technology landscape and business requirements. We continually update it to include new tools, offerings, or changes to existing processes. This helps ensure that the Support Accreditation training remains up-to-date and continues to be a valuable resource for our customers and partners. Future developments will certainly involve advancements in AI and machine learning tools in support services, so participants can be well prepared for the future of support services.

疯拍传媒 is positioned in the Leaders Quadrant based on our Ability to Execute and for the Completeness of our Vision.

We believe that this recognition confirms our strategy in Logistics, which is based on three pillars:

• Connecting every process and providing synchronized logistics execution to support highly efficient and fast paced fulfillment cycles
• Collaborating with a single network of carriers, digital forwarders, and visibility providers to spot risks and avoid disruptions and thereby provide best-in-class delivery experience
• Contextualizing every decision, leveraging artificial intelligence (AI) and machine learning to optimize operations and to provide business insights

疯拍传媒 Transportation Management is an integral part of the overall 疯拍传媒 strategy and gives companies the ability to manage their end-to-end transportation processes from procurement through planning and execution to freight settlement with analytics to support each step.

We continue to innovate in 疯拍传媒 Transportation Management based on our market analysis and even more importantly based on feedback from our global install base and ecosystem. Recent innovations include advancements in areas like sustainability, planning and optimization, supply chain execution, and generative AI.

疯拍传媒 Transportation Management and 疯拍传媒 Business Network for Logistics enable logistics partners to collaborate with each other and provide visibility to all stakeholders throughout the shipment lifecycle and help manage risks as they arise through intelligent insights. We continue to grow 疯拍传媒 Business Network, adding more carriers and additional networks to provide expanded coverage around the world and across all transportation modes.听

As more customers evaluate 疯拍传媒 Transportation Management, we continue to strategically expand our partner network to ensure our customers have access to an ecosystem that supports their operations no matter where they are in the world or how they move their freight. Our global partner network made up of systems integrators, business consultants, and technology providers help our customers manage their transportation transformations, whether they be system replacements, upgrades, greenfield deployments, or part of larger enterprise transformations.听

鈥淥ur customers use 疯拍传媒 Transportation Management and 疯拍传媒 Business Network for Logistics to manage transportation operations in more than 20 industries and in every corner of the world,” said Till Dengel, global head of Logistics and Manufacturing Product Marketing at 疯拍传媒. 鈥淏ecause we look at logistics holistically, clients can confidently confirm their orders, knowing that fulfillment can be executed as promised, since ERP, warehousing, and transportation are always in sync.鈥�

鈥淎dopting logistics solutions from 疯拍传媒 across our facilities in all our markets allowed us to optimize freight transportation,鈥� said Carlo No猫, Global Process and Applications Manager for Trade, Transport, and Logistics Division at Hitachi Energy Ltd. 鈥淲e can interact with our stakeholders and carriers in a digital way, helping us manage supply chain risk, enhance agility, and build supply chain resilience.鈥�

For more details on the latest Gartner Magic Quadrant for TMS .

Bill King is senior product marketing manager for Logistics at 疯拍传媒.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner鈥檚 research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

疯拍传媒 CEO Christian Klein as well as CFO Dominik Asam will host a virtual analyst conference to present first quarter financial figures, as well as an outlook on the current financial year.

Media representatives may listen in on the virtual analyst conference via Webcast on April 22 at 11:00 p.m. CEST/ 5:00 p.m. EDT, accessible at .

For example, the introduction of low-code/no-code has made application development accessible to everyone in an organization 鈥� with or without a technical background 鈥� to improve experiences for everyone. Just take Dak, the then 12-year-old junior app developer from Massachusetts, who was part of my . With 疯拍传媒 Build solutions, Dak was able to develop all kinds of apps and publish them to a wide audience, such as the 鈥淜nowledge 4 Ever鈥� app that offers kids a playful learning experience during summer break.

Then, there are cloud technologies that further boost accessibility and offer other benefits. Generative artificial intelligence (AI) has put more power into more hands. Another advancement, composable technology, will make it easier for businesses to quickly assemble, reassemble, and compose solutions to meet their needs and those of their customers.

Over the course of my 11-year journey at 疯拍传媒, the 疯拍传媒 Innovation Awards have served as a one-of-a-kind global platform to showcase customers and partners that have used their creativity, teamwork, 疯拍传媒 products, and cloud technologies to achieve remarkable results. This year, though, is a different experience for me. As an executive sponsor of the awards, I鈥檝e had the privilege of experiencing up close what makes this program and the participating businesses so special.

Today, I am thrilled to announce the . Out of 170 businesses, one in three were chosen as finalists and now the winners have been announced. These winners come from various industries and locations worldwide. What all of them share is the use of 疯拍传媒 products and technologies to create innovative solutions for their customers, employees, and communities. Congratulations to all participants for demonstrating remarkable abilities and highlighting the importance of curiosity and continuous learning!

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AI Plays a Critical Role

Generative AI has empowered more people. Many of the participants have utilized 疯拍传媒 Business AI to boost their businesses. Take the winner , one of the world鈥檚 leading suppliers of automotive seat systems, which has leveraged 疯拍传媒 solutions, including 疯拍传媒 AI Launchpad and 疯拍传媒 AI Core, to revolutionize cockpit customization. When personalizing cockpit elements such as seats, door panels, and dashboards, OEMs and customers can see the carbon impact of each choice. By providing and promoting more sustainable and environmentally friendly options, Martur Fompak has decreased carbon emissions by 34% for each seat the company produces. AI has also helped the company increase its efficiency to achieve calculations 50 times faster than with manual methods and accelerate data collection by 75 times.听

Sustainability for a Better World Today 鈥� and Tomorrow

Technology has significantly contributed to improving lives, both within and beyond business contexts. Numerous winners like Martur Fompak have prioritized sustainability. Let us look at one more innovator in this area: .

A producer of high-quality sherries, Gonz谩lez Byass is committed to the circular economy concept of eliminating waste, circulating materials, and regenerating nature. The company deploys sustainable and water-saving agricultural techniques. To assist with eliminating and recycling waste, Gonz谩lez Byass turned to 疯拍传媒 and 疯拍传媒 Responsible Design and Production. The company needed a faster, more transparent way to gather and manage data, specifically around the purchase and use of plastic. With 疯拍传媒 Responsible Design and Production, Gonz谩lez Byass can quickly and effectively monitor, measure, and act on data. The company recovers 99% of the waste generated during production while recycling 100% of paper, cardboard, glass, and plastic.  

Adoption Can Be Challenging

Even top technologies such as AI may need support to gain widespread acceptance. Many of this year鈥檚 winners have been innovative with their focus on adopting 疯拍传媒 technology. is a prime example.

A leader in onshore/offshore wind energy production, Vestas wanted to improve its supplier and partner collaboration and selected 疯拍传媒 for the task. Vestas began its journey with 疯拍传媒 in 2007 by employing 疯拍传媒 ERP Central Component and consolidating to ONE ERP in 2015. Since 2017, the company has been transforming its digital procurement for supplier collaboration with 疯拍传媒 Ariba solutions. Last year, Vestas began to build out its value chain alongside suppliers and partners with 疯拍传媒 Business Network, enabling data transparency and connectivity in finance, production planning, and logistics management. As a result, 6,000 suppliers were onboarded, US$12.5 billion in purchase orders was executed, 350,000 orders were confirmed, and 25,000 advance ship notices were generated, to name a few transactions 鈥� all in 2023. 

I am happy to say that the 2024 疯拍传媒 Innovation Awards honor businesses that have demonstrated their innovation and effective use of 疯拍传媒 products and technologies. They鈥檝e adapted to and met the ever-changing needs of their customers and communities and, as I wrote earlier, achieved remarkable results in diverse areas. Congratulations to all winners! 

The Winners Shine in Seven Categories

If you’re curious about the path to victory for our winners, learn more in this article. Thirty winners were selected, covering the following categories:

• Business Innovator, focusing on transforming the supply chain, processes, or business networks using cloud solutions from 疯拍传媒
• Industry Leader, for employing 疯拍传媒 solutions to address big challenges and change how business is conducted
• Experience Wizard, for achieving business transformation with cloud solutions from 疯拍传媒 to improve employee and customer experiences
• Sustainability Hero, achieving sustainability with leading-edge solutions
• Services Supernova, for outstanding achievements in transforming businesses into sustainable enterprises
• Transformation Titan, demonstrating exceptional innovation and transformational leadership in using 疯拍传媒 Business Technology Platform (疯拍传媒 BTP)
• Partner Paragon, for accelerating the adoption of 疯拍传媒 BTP

Juergen Mueller is chief technology officer and a member of the Executive Board of 疯拍传媒 SE.

疯拍传媒鈥檚 ecosystem plays a key role in our vision to enable every organization and every industry to become a network of intelligent, sustainable enterprises. Through their unique industry expertise, implementation methodologies, complementary solutions, and commitment throughout the Customer Value Journey, partners help customers thrive and succeed with 疯拍传媒.

Across 26 categories in the areas of Customer Success, Intelligent Enterprise Realization, Sustainability, and Social Impact, partners are recognized for their outstanding contributions, exponential growth, and simplification. Through delivering cloud innovations that help customers achieve their goals, these partners exemplify dedication to teamwork and embody our vision for partnering excellence.

Twenty-five of the 2024 winners and finalists were selected from 疯拍传媒鈥檚 wide-ranging partner base, using system-generated data on core metrics and key performance indicators. A steering committee of global 疯拍传媒 representatives reviewed, vetted, and ranked the achievements according to our internal criteria, which aligned with 疯拍传媒鈥檚 communicated business strategies.

The only exception is the Social Impact category, which recognized a partner鈥檚 lasting societal impact by leveraging 疯拍传媒 innovation with concrete results. Partner nominations were evaluated and ranked by a panel of jurors consisting of 疯拍传媒 internal and third-party representatives.

Winners and finalists for all categories will receive a communication package to help them promote their success to their customers, prospects, and the media, including logos for online and physical marketing vehicles. To increase their global exposure, 疯拍传媒 will list the winners and finalists on its Web site for an entire year, in addition to running a comprehensive campaign that promotes these winners and finalists to joint prospects and customers.

Congratulations to the ! We look forward to celebrating your success at 疯拍传媒 Partner Connect and 疯拍传媒 Sapphire.

Karl Fahrbach is chief partner officer at 疯拍传媒.

Supporting networks with more than 2.5 billion subscribers in more than 180 countries, and with 40% of the world鈥檚 mobile traffic outside China carried over its networks, Ericsson needed a technological foundation to provide for a single source of truth for its entire planning and logistics process.

The cloud-based 疯拍传媒 IBP solution integrates business planning capabilities across various business functions, improves the ability of companies to anticipate supply-chain risks and offers mitigating solutions. With 疯拍传媒 IBP, Ericsson will be able to navigate complex planning requirements while improving response times of sales, operations, resources, and inventory planning. This will empower Ericsson to further focus on driving innovation and improving cost efficiencies.    

The ability to predict and meet demand in an agile manner is crucial for companies to achieve several business objectives. Choosing 疯拍传媒 IBP is part of a long-time 疯拍传媒 and Ericsson partnership, in which 疯拍传媒 has supported Ericsson鈥檚 vision of providing limitless connectivity for the world.

鈥淎gility, resilience and trust are critical for global leaders like Ericsson to achieve supply-chain resilience and meet customers鈥� needs,鈥� said Dominik Metzger, head of the 疯拍传媒 Digital Supply Chain organization. 鈥淓ricsson and 疯拍传媒 have had a strong collaboration over the years, and its choice of 疯拍传媒 IBP allows us to support it in further digitalizing its supply chain to cement its position as one of the world鈥檚 leading telecommunications companies.鈥�

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Media Contacts:
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This document contains forward-looking statements, which are predictions, projections, or other statements about future events. These statements are based on current expectations, forecasts, and assumptions that are subject to risks and uncertainties that could cause actual results and outcomes to materially differ.听 Additional information regarding these risks and uncertainties may be found in our filings with the Securities and Exchange Commission, including but not limited to the risk factors section of 疯拍传媒鈥檚 2023 Annual Report on Form 20-F.
漏 2024 疯拍传媒 SE. All rights reserved.
疯拍传媒 and other 疯拍传媒 products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of 疯拍传媒 SE in Germany and other countries. Please see for additional trademark information and notices.

Each year, the conducts in-depth research on the latest trends and predictions impacting the HR function. Our PhD-level organizational psychologists and market intelligence experts aggregate and analyze a mountain of HR trends and predictions data to deliver a list of actionable 鈥渕eta-trends.鈥� For 2024, a list of 611 individual trends were broken down into nine key themes.

Above all, there is no question that 2024 is the year of artificial intelligence (AI). No longer just hype or speculation, AI is officially here. Exciting possibilities have become realities and organizations must embrace AI or risk being left behind. And while our number one HR trend is AI, you can also see its effects across every trend.

Below is a snapshot of the top three 2024 HR meta-trends, with examples of how 疯拍传媒 SuccessFactors solutions can help organizations stay ahead of the curve.

1. AI Upends the World of Work as We Know It

I don鈥檛 go a day 鈥� or maybe 10 minutes 鈥� without a customer asking for all the latest and greatest on AI innovation. That makes sense, as AI has dominated the 2024 trends discourse and it鈥檚 increasingly become seen as a way to augment human work.

Trends indicate that using all forms of AI to improve day-to-day productivity will be top of mind for organizations in 2024. In particular, self-serve AI tools like copilots are poised to increase employee productivity on various day-to-day tasks. As employee sentiment about using AI tools at work has improved, so has the ability of these tools to make employees more efficient and effective.

HR use cases abound, particularly within talent acquisition, but concerns continue about data privacy, ethics, and regulatory compliance. There鈥檚 a lot of noise and movement in the space, and regulators and enforcement agencies are acting quickly to keep up.

With the tech landscape and market realities in mind, the HR leaders who head AI implementation programs, maintain a strong policy posture, and avoid overhyped or underbaked propositions to take advantage of the most valuable capabilities will steer their organizations down the right AI path.

Embedding an AI copilot in HR solutions, like , can help employees and managers work faster and smarter by making it easier to find information and complete common HR tasks, such as updating personal data, giving feedback, and initiating a promotion.

2. Skills Become the Center of HR Practices

As AI needs rise within organizations, many organizations will need to immediately respond to determine what AI skills are needed, who possesses those skills, and how to fill skill gaps 鈥� whether build, borrow, buy, or bot. On the other hand, AI capabilities will also drive the ability for organizations to more effectively engage in strategic workforce planning.

Furthermore, in today’s increasingly complex business environment, traditional top-down human resources approaches fail to address employees’ increasing expectations for flexible and personalized career development. In 2024, HR will need to meet employees鈥� growing expectations for bespoke career paths while also solving the broader organization鈥檚 growing skills gaps and talent shortages, which present a major concern for leaders.

Looking forward, it will be interesting to see whether the average organization fully engages in long-term, strategic, skills-based workforce planning, which has long been a strategic objective for many but often remains out of reach as they react to immediate priorities. AI skills could work as a forcing function here 鈥� and contribute to other trend areas like learning and employee potential.

can drive better employee experiences and business outcomes by using a common skills framework across recruiting, learning, performance management, internal mobility, and development.

3. Hybrid Work Returns to the Office

Looking back at our yearly analyses of HR meta-trends, we saw the hybrid work topic shift from a focus on remote work as a reactive tactic to protect employees鈥� health and safety in 2020, to a focus on flexibility in 2021, to maintaining productivity and collaboration while working flexibly in 2022, and finally to an emphasis on underlying flexibility and the need for and benefit of malleable guidelines and principles in 2023. With the recent increase in partial and full return-to-office (RTO) policies, 2024 trends data suggests that the pendulum has swung back to hybrid, referring specifically to work location versus a broader perspective centered on flexibility.

Companies in 2024 will continue to experiment with motivating employees to return to the office in ways that promote productivity, collaboration, and cost savings but don鈥檛 alienate their top talent. But some organizations are focusing more on redesigning the nature of work rather than just mandating where or when work gets done.

help employees adopt a hybrid working model by providing options for common HR tasks regardless of when and where they are working, such as clocking in and out via desktop, mobile, or Microsoft Teams.

There are plenty more strategic takeaways in the full report 鈥� the entire paper is a must-read for HR leaders to learn more from our research team on the latest trends in:

• Diversity, equity, inclusion, and belonging (DEI&B)
• Employee mental health
• Leadership trust
• HR skills and agility
• Compensation
• Sustainability

For additional insights, .

Dan Beck is president and chief product officer for 疯拍传媒 SuccessFactors.

Formula One is a technologically innovative form of motorsport, where each car features over 300 sensors onboard that generates 1.5 terabytes of data in a single race weekend 鈥� data that needs to be analyzed to detect potential performance enhancements and reliability and safety concerns.

But until the late 1960s, Formula One cars were designed on traditional drawing boards by engineers using retractable pencils and a set of French curves. This is not dissimilar to the tech industry, where for decades the value cases for investing in technology were architected for customers by busloads of engineers armed with Excel spreadsheets.

Cloud computing changed not only what technology to buy, but also how businesses engage with their vendors when making investment decisions. Enabled by new technologies like mobility and artificial intelligence (AI), customers now expect immediate responses, exponentially faster time-to-value, immersive experiences, and flexible and intuitive engagements powered by robust low-touch and self-service capabilities. Not surprisingly, industry research shows that four out of five B2B customers will want to be engaged digitally by 2025.

疯拍传媒 executes digital customer engagement via digital hubs located on six continents. The hubs are home to highly collaborative teams of diverse, digitally skilled talent that can deliver comprehensive, virtual customer engagement services. Like an F1 team, digital hubs use cutting-edge technologies to help drive accelerated business outcomes for customers with great customer experience, incredible innovation speed, and optimal levels of productivity achieved through data-driven, surgically precise execution.

Speed of Execution: Embracing Flexibility and Adaptability

Formula One teams operate in a relentless pursuit of speed, continuously refining their strategies to gain a competitive edge. Similarly, the ability to deploy teams to serve 疯拍传媒 customers virtually with the latest digital innovations allows us to reach more businesses faster at precisely the time they need us, no matter where in the world they might be and which stage of their digital transformation journey they are at.

Digital customer engagement can allow us to close the feedback loop across thousands of customers around the globe at velocity, helping to shorten their time to value from years to months and from months to weeks. In 2023, 疯拍传媒 digital hubs supported more than 22,000 digital customer engagements across the globe, setting these customers up for successful digital transformation journeys at unprecedented speed.

Speed matters and the race is on. The ability to recognize what a customer needs to grow and to work with partners that can quickly address these needs has foundationally elevated the need for digital customer engagements.

Precision in Execution: Leveraging Data and Technology for Optimal Performance

In Formula One, every aspect 鈥� from car design to the race strategy 鈥� hinges on harnessing and analyzing terabytes of data, often in real time. Similarly, in an increasingly competitive business environment, embracing precision through technological innovation allows organizations to balance accelerating their digital transformation decisions and optimizing profitability. The balance can be struck only through an almost unreasonable obsession with measuring and executing on fact-based insights.

At 疯拍传媒 digital hubs, we can track key value metrics across the entire customer journey, be it for demand campaigns, customer value propositions, personalized digital asset performance, the adoption of new productivity-driving tools, and so on. We do this not only to understand what鈥檚 most relevant to our customers but also to track the effectiveness of what we do and how we do it in the context of what our customers need.

Customer Experience: Focusing on Value, Personalization, and Great Experiences

In Formula One, success is not solely measured by speed. The sport thrives on delivering a captivating experience tailored to engage multifaceted fans from a multitude of angles, making sure everyone gets value from the event. The same is true in the digital business world.

疯拍传媒鈥檚 digital hubs virtualize and leverage 疯拍传媒鈥檚 rich heritage of industry best practices and benchmarks to help personalize the customer journey, bringing customer stakeholders in alignment with one another and delivering on 疯拍传媒鈥檚 value promises across geographies, cultures, and industries through immersive and memorable experiences. 疯拍传媒 digital hubs can accomplish this across the entire customer journey with 疯拍传媒 鈥� from the time we create awareness, to customer onboarding, to supporting customers with valuable solution and industry expertise, until we help customers realize the full value of the 疯拍传媒 solutions they adopt.

AI-Powered, Human-Led Approach: Focusing on Digitally Native and Digitally Skilled Talent

In Formula One, decisions pivot on data. But it’s the team that uses their experiences to apply that data and simulate different scenarios to discover new ways to drive superior outcomes. Similarly, while data and AI technologies fuel decisions and actions in 疯拍传媒 digital hubs, it’s human ingenuity that leverages the tech and data and elevates customer outcomes.

Just like the F1 teams, our hubs attract and employ only the best of the best, offering a high-energy working environment that thrives on intricate collaboration. The individuals who join us can gain immediate cross-role and cross-geography exposure, enabling them to become productive members of the team in record time. Continuous learning and pointed diversity, with gender parity in half of our digital hubs today, form the backbone of our digital culture, where everyone is treated with respect, skills are constantly honed, and different roles are seamlessly orchestrated to present a unified customer experience.

The rules change, and we have to as well. Every pit stop and each customer touchpoint is a chance to pivot in real time, refine, and go faster, helping 疯拍传媒 customers and shareholders gain more value at exponential velocity and great volumes. This is the 鈥�3V鈥� promise of 疯拍传媒 digital hubs and this is how we win the race!

Sam Masri is global head of Digital Hub, Customer Success at 疯拍传媒 SE.

But in reality, some functions are much better suited than others to gain from AI. The deeper the reservoir of data associated with an operational process 鈥� and the broader the sharing of that data not only within an organization but among its trading partners as well 鈥� the greater the potential for AI to bolster collaborative capabilities, instill operational resilience, and unlock exponential value.

By facilitating the convergence of trading partners鈥� operational data, cloud-based networks strengthen transparency and foster collaboration across interconnected processes such as procurement, supply chain, logistics, and asset management. The vast troves of data accumulated from these functions 鈥� and the insights they reveal 鈥� bear significant implications for forecasting demand, planning inventory, sourcing components, procuring labor, maximizing utilization, managing logistics, gauging sustainability, achieving compliance, and securing financing. Yet the sheer volume of such data, sometimes spanning billions or more transactions, can defy human interpretation in the quest to optimize decision-making.

That鈥檚 where artificial intelligence comes in.

As the world鈥檚 largest B2B collaboration platform, facilitates hundreds of millions of transactions per year, capturing a unified, end-to-end view of spend. So prodigious is the cloud-based network鈥檚 volume 鈥� exceeding US$5.3 trillion in commerce annually, greater than the gross domestic product of every nation except the United States and China 鈥� that, through innovations in predictive and technologies, 疯拍传媒 Business Network is transforming procurement, supply chain, logistics, asset management, and related operational processes, with the goal that every business runs as an intelligent, sustainable enterprise.

The cloud is uniquely fit for the task of delivering simplicity within a many-to-many network of trading partners. A network鈥檚 features, from its search functionality to the matching of buyers with suggested suppliers, must aid the dual goals of transparency and ease of use. Predictive and generative AI capabilities augment businesses鈥� ability to discover trading partners on the basis of complementary resources, mutual value, and strategic alignment. With every successive use, generative AI sharpens its ability to anticipate operations professionals鈥� requirements to match supply with demand. Meanwhile, AI helps businesses to automate their most time-consuming procurement and supply chain activities through predictive mechanisms as well, hastening the ability to arrive at better, more informed decisions. When applied to the broadest possible sets of operational data, AI removes the guesswork from business-to-business commerce and replaces it with new leads, renewed confidence, and resilient supply chains.

With these objectives in mind, 疯拍传媒 Business Network is transforming its powerful discovery functionality into a simple chat prompt this year. Also in 2024, generative AI will enable 疯拍传媒 Business Network to create catalog content based on existing data in the network, detect potential errors within invoices, and obtain quote requests from buyers via natural-language, on-screen dialogue with matched suppliers. Integrating AI capabilities into 疯拍传媒 Business Network thus promises to reshape the trading partner experience by enabling buyers to reach far more suppliers with precision for the specific goods and services they produce. Trading partners large and small benefit equally from the increased flow of accurate, detailed, and complete information identifying each other鈥檚 offerings and competitive advantages.

As AI technologies take shape and mature, infusing intelligence natively into business processes, digital commerce platforms are certain to introduce many enhanced capabilities. Naturally, with its scale and history of innovation, you can expect 疯拍传媒 Business Network to lead the way. But you鈥檒l know the moment that artificial intelligence has truly transformed enterprise software when its features subtly blend in, almost imperceptibly, to simplify everyday operational processes, making business applications more intuitive and predictive for trading partners. That is our vision for AI at 疯拍传媒 Business Network, where the intelligence may be increasingly artificial but the commitment to customer success is invariably genuine.

For further information on 疯拍传媒 Business Network and how we are equipping enterprises with AI and other digital tools needed to counter disruption, visit and .

J枚rn Keller is executive vice president and chief product officer of 疯拍传媒 Business Network.

CDI has chosen cloud solutions from 疯拍传媒 to serve as its technology foundation for the financial systems across its portfolio of 27 properties in 14 states, including Churchill Downs Racetrack (鈥淐hurchill Downs鈥�), the home of the Kentucky Derby. CDI鈥檚 significant technology transformation builds on the company鈥檚 partnership with 疯拍传媒 as a signature partner and the first official technology partner serving Churchill Downs, the Kentucky Derby and the Kentucky Oaks.

By adopting 疯拍传媒 S/4HANA Cloud Public Edition, CDI can benefit from the ready-to-run cloud ERP that delivers the latest industry best practices and continuous innovation. Additionally, choosing 疯拍传媒 Business Technology Platform and 疯拍传媒 SuccessFactors solutions allows CDI to leverage the cloud to streamline its data sources while using business data to make informed strategic decisions underpinning business transformation. From creating engaging employee experiences with 疯拍传媒 SuccessFactors solutions to running business analytics to understand and predict data, CDI plans to be able to integrate business data from various acquisitions, allowing it to have one, unified view of its business operations.

鈥淐loud solutions from 疯拍传媒 will enable us to streamline our financial processes and support the significant long-term growth of our company,鈥� said Marcia Dall, CDI Executive Vice President and Chief Financial Officer. 鈥淲e are excited to work with 疯拍传媒 to innovate and evolve our financial technology platform with cloud solutions from 疯拍传媒.鈥�

鈥淐hurchill Downs Incorporated has a long history of entertaining and delighting people,鈥� 疯拍传媒 North America President Lloyd Adams said. 鈥淏y choosing 疯拍传媒 S/4HANA Cloud Public Edition and several other cloud-based solutions, CDI now can integrate data across its portfolio and make data-driven decisions that help the company reach its goals. This is an incredible example of how companies invest in 疯拍传媒 solutions to help them grow.鈥�

Visit the . Follow 疯拍传媒 at .

Media Contacts:
Mallory Kuno, +1 (425) 239-9362, mallory.kuno@sap.com, ET
Lesa Plingen, +49 622 776 9000, lesa.plingen@sap.com, CET
疯拍传媒 疯拍传媒 Room; press@sap.com

This document contains forward-looking statements, which are predictions, projections, or other statements about future events. These statements are based on current expectations, forecasts, and assumptions that are subject to risks and uncertainties that could cause actual results and outcomes to materially differ.  Additional information regarding these risks and uncertainties may be found in our filings with the Securities and Exchange Commission, including but not limited to the risk factors section of 疯拍传媒鈥檚 2023 Annual Report on Form 20-F.
漏 2024 疯拍传媒 SE. All rights reserved.
疯拍传媒 and other 疯拍传媒 products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of 疯拍传媒 SE in Germany and other countries. Please see for additional trademark information and notices.

To better react to market changes and expand its competitive edge, BYK saw the need to select and implement a new supply chain demand planning system.

Integrated Approach to Address Demand Planning Processes Holistically

The company was challenged with inefficient, diversified, and isolated supply chain demand planning processes on disparate legacy planning systems that impeded forecast accuracy. Therefore, the goal was to enhance data and process transparency and establish one source of truth for sales, operations, and demand-planning processes.

BYK found that the , a cloud-based application with comprehensive capabilities, could best meet its goals to harmonize demand planning processes across the organization and improve forecast accuracy. In addition, the company decided to use the , enabling the company to get real-time visibility and control over its supply chain.

For the implementation and deep solution know-how, BYK sought help from and the 疯拍传媒 Preferred Success service, which included architecture planning, implementation guidance, and process reengineering expertise. Moreover, 疯拍传媒 helped deploy 疯拍传媒 Integrated Business Planning for demand and 疯拍传媒 Supply Chain Control Tower in a technically standardized and lean way.

Enabling All Functions with a Single Source of Truth to Improve Decision-Making

Major benefits BYK achieved include:

• Improved collaboration by implementing a harmonized and automated demand planning process
• Simplified and integrated planning practices for sales, demand planning, supply chain management, controlling, and strategic supply planning teams with more than 200 users
• One platform as a single source of truth for improved data quality and process transparency across sales, operations, and demand-planning processes
• Increased forecast accuracy with real-time data reflecting changes to planned demand

• Quantity- and value-based planning for all planning teams to make decisions based on financial impact

鈥淲ith 疯拍传媒 Services and Support, we successfully implemented 疯拍传媒 Integrated Business Planning for demand and 疯拍传媒 Supply Chain Control Tower, enabling precise and accurate demand planning,” said Matthias Beenen, Supply Chain Process Management, BYK. “This is critical to supply chain efficiency and for delivering high quality service to our customers.鈥�

鈥淚n the future, we will continuously work on optimizing the implemented processes and extend 疯拍传媒 Integrated Business Planning for demand by adding subsequent supply chain planning processes,鈥� he concluded.

Karin Fent is senior director of Customer Success for Digital Supply Chain at 疯拍传媒.

Top image courtesy of BYK.

On top of that, we still need to foster relationships with suppliers, manage costs, address sustainability mandates, and build resilient supply chains — all while transforming procurement into a more strategic business function. Not surprisingly, procurement leaders are looking to the next wave of technology to help them position their organizations to adapt quickly to changing conditions.

For many, moving key business processes to the cloud represents that 鈥渘ext wave鈥� and for that, is the perfect option.

The RISE with 疯拍传媒 solution is a managed cloud offering that enables a smooth, secure migration of on-premises ERP, including 疯拍传媒 ERP and 疯拍传媒 S/4HANA, to the cloud. Its holistic approach to business transformation empowers organizations to better adapt to changing market dynamics and innovate more quickly.

Businesses can leverage RISE with 疯拍传媒 to modernize their IT infrastructure, optimize and automate key processes, and unlock new levels of efficiency. They can also harness the power of data and analytics to make informed decisions, enabling them to achieve their business goals more effectively and efficiently.

The Challenge for Procurement: Extending Digital Transformation to Suppliers

For many years, 鈥渄igital transformation鈥� has been the hot trend for business functions, including procurement. Organizations are moving their internal business operations from manual processes and disparate software applications to integrated ERP systems. These systems are starting to leverage generative AI to improve the user experience, digitalize manual processes, and accelerate strategic decision making.

This is a win for the business with one caveat: 鈥渢raditional鈥� digital transformation does not go beyond the four walls of the organization. This creates a challenge for procurement because suppliers operate outside those four walls, where communication can be anything but digitalized. In fact, * revealed that 68% of respondents use email to transmit and receive data and documents for procurement and supply chain collaboration. Other methods include telephone (44%), supplier/customer portals (38%), and EDI (26%).

Given the technology available today, this is not only unproductive, but it also is completely unnecessary. With , 疯拍传媒 offers a premium plus edition that includes 疯拍传媒 Business Network for Procurement. This enables businesses to extend the digital transformation of business processes outside their walls.

Better Collaboration, Faster Invoice Processing, and an Improved User Experience

is a cloud-based collaboration offering that gives buyers and suppliers a way to find each other and do business within a single, networked platform. The network makes it possible for organizations to:

• Exchange data and documents digitally with suppliers, eliminating the need for phone calls, faxes, emails, or snail mail
• Achieve enhanced spend visibility and compliance
• Access a marketplace of suppliers to ensure business resilience, diverse spending, and alignment with sustainability objectives

Additionally, improved transactional operations and invoice status visibility enable better working capital management for stronger trading partner relationships. Finance colleagues can enjoy a faster month-end close due to improved accounts payable efficiencies and increased procurement and payment compliance.

疯拍传媒 Business Network for Procurement Extends 疯拍传媒 S/4HANA Cloud

When RISE with 疯拍传媒 is combined with 疯拍传媒 Business Network for Procurement, procurement teams can collaborate digitally with suppliers across procurement and invoicing processes. This dramatically improves transactional efficiency.

A natural extension of ERP, 疯拍传媒 Business Network provides an environment in which procurement processes initiated from 疯拍传媒 S/4HANA Cloud can be transmitted digitally to suppliers. As a result, suppliers can view and generate transactions like orders, order confirmations, ship notices, and invoices, and then act quickly to accelerate the procure-to-pay process.

疯拍传媒 Business Network for Procurement improves process efficiency in many areas, including:

• Purchase order processing: Digital purchase orders that are created in ERP are sent automatically to suppliers. Once confirmed by the supplier, buyers have visibility into order acceptance and delivery dates.
• Invoice payment status: Invoice and payment status information is available on the 疯拍传媒 Business Network dashboard to update suppliers, eliminating the need for phone calls.
• Invoicing business rules: Buyers have the flexibility to configure applicable business rules that require adherence to business process and regulatory compliance.
• Change order update: Buyers and suppliers can communicate changes to open purchase orders, which creates an auditable record of changes and variations. Related documents, such as shipping notices, are also synchronized with updates.
• Payment compliance: Quick invoice processing and data accuracy minimizes wrong or duplicate payments, while improving accounting processes and overall financial visibility.
• Supplier collaboration: Digitalization enables quicker feedback from suppliers, making it possible for suppliers to 鈥渇lip鈥� purchase orders into confirmations and invoices, reducing errors and manual effort.
• Promotional opportunities: Networked suppliers have additional opportunities to grow their business by using the network to promote their offerings and connect with new customers.

The Next Wave of Digital Transformation

When you invest in RISE with 疯拍传媒, you are enabling your business to migrate core business processes to the cloud. By complementing this solution with 疯拍传媒 Business Network, you extend your digital transformation to interactions with trading partners though a single, end-to-end technology landscape built on standardized processes and consistent data.

This is the next wave of technology that will enable you to address the ever-growing list of business challenges you wake up and face every day.

is chief marketing and solutions officer of Intelligent Spend and Business Network at 疯拍传媒.

*, doc #US50854723, July 2023

As CTO, he leads the Technology & Innovation Board area at 疯拍传媒 and has successfully established 疯拍传媒 Business Technology Platform (疯拍传媒 BTP) as the platform for 疯拍传媒 and as an external business unit. In his mandate as CTO, he will prepare 疯拍传媒 for its accelerated cloud growth. In addition to 疯拍传媒 BTP, he is responsible for architecture decisions and innovations across 疯拍传媒 as well as Business Transformation Management with 疯拍传媒 Signavio and 疯拍传媒 LeanIX. Global security and cloud compliance are also part of his responsibility.

鈥淚 would like to thank the Supervisory Board for their trust and am thrilled to continue shaping 疯拍传媒’s technology strategy and driving innovation for our customers around the world,鈥� Mueller said. 鈥淭ogether with our teams, I will continue working with the clear goal of being the number one enterprise application and business AI company.鈥�

鈥淚n recent years, Juergen Mueller and his team have successfully developed 疯拍传媒 BTP and established it as the platform of choice for our customers,” said Professor Hasso Plattner, chairman of the Supervisory Board of 疯拍传媒 SE. 鈥淲e thank Juergen Mueller for his successful work to date and are convinced that he will continue to ensure 疯拍传媒’s innovation capabilities in the future.鈥�

Visit the听. Follow 疯拍传媒 at听.

Media Contact:
Marcus Winkler, +49 6227 767497, marcus.winkler@sap.com, CEST 
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This document contains forward-looking statements, which are predictions, projections, or other statements about future events. These statements are based on current expectations, forecasts, and assumptions that are subject to risks and uncertainties that could cause actual results and outcomes to materially differ. Additional information regarding these risks and uncertainties may be found in our filings with the Securities and Exchange Commission, including but not limited to the risk factors section of 疯拍传媒鈥檚 2023 Annual Report on Form 20-F.
漏 2024 疯拍传媒 SE. All rights reserved.
疯拍传媒 and other 疯拍传媒 products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of 疯拍传媒 SE in Germany and other countries. Please see https://www.sap.com/copyright for additional trademark information and notices.

疯拍传媒 HANA Cloud is a market-leading database-as-a-service enabling intelligent data applications and is one of the most adopted services within 疯拍传媒 Business Technology Platform (疯拍传媒 BTP) internally at 疯拍传媒. As of today, more than 180 different applications and services use 疯拍传媒 HANA Cloud with its multi-model capabilities.

Now, 疯拍传媒 HANA Cloud is also a leader in the generative AI age.

At 疯拍传媒, we work with various LLMs such as GPT-4, Llama2, Falcon-40b, and Claude2. While these models offer amazing opportunities, they also have limitations. For example, LLMs may rely on outdated training data and lack company-specific data and business process context.

As an example, imagine having an LLM as a colleague. This colleague would be very intelligent, able to program, pass exams, or have arguments 鈥� but this colleague would not know anything about what happened in the world in the past year, nor have any idea about internal processes of your company or any of your systems. Even worse, after every conversation you have, this colleague would forget what you just talked about. Working with such a lack of memory would be of limited value. This shortcoming is why an LLM cannot answer easy questions like 鈥淲hat do you think about the offer from our most important supplier last week?鈥� An LLM can only work with the initial training data 鈥� all other data must be provided as context.

Supplementing this lack of information is where 疯拍传媒 HANA Cloud vector engine can assist. The engine can provide LLMs with all the relevant data of an organization through a process called “retrieval-augmented generation.”

A Game-Changing Feature

So how does the vector engine work? It is a new addition to 疯拍传媒 HANA Cloud’s multi-model engines, enabling customers to utilize the similarity between two or more vectors to solve business problems. With the integration of AI-focused technology, 疯拍传媒 HANA Cloud can now empower businesses to combine intuition along with data-driven insights to solve even the most complex of problems.

Some key benefits and features of the vector engine include:

• Multi-model: Users can unify all types of data into a single database to build innovative applications using an efficient data architecture and in-memory performance. By adding vector storage and processing to the same database already storing relational, graph, spatial, and even JSON data, application developers can create next-generation solutions that interact more naturally with the user.
• Enhanced search and analysis: Businesses can now apply semantic and similarity search to business processes using documents like contracts, design specifications, and even service call notes.
• Personalized recommendations: Users can benefit from an improved overall experience with more accurate and personalized suggestions.
• Optimized large language models: The output of LLMs is augmented with more effective and contextual data.

The Database Foundation of 疯拍传媒鈥檚 Generative AI Strategy

The addition of the vector engine establishes 疯拍传媒 HANA Cloud as the default database in 疯拍传媒’s generative AI solution strategy. Customers can create the next level of user experiences along with other services within 疯拍传媒 BTP. As an example, 疯拍传媒 BTP can provide centralized access to SaaS-based LLMs from multiple vendors as well as host LLMs from open-source models or third parties. The generative AI hub in 疯拍传媒 AI Core, a capability that facilitates the use of generative AI capabilities, will soon rely on 疯拍传媒 HANA Cloud as the primary vector storage. One function of the generative AI hub feature is to help provide a process for creating embeddings and storing the resulting vectors in 疯拍传媒 HANA Cloud. Customers building intelligent data applications can use both services together to augment LLM queries with relevant context for meaningful answers.

疯拍传媒 is working on foundation models that are specific for 疯拍传媒-related industry and process knowledge.

The Database for Innovation

疯拍传媒 HANA Cloud continues to lead the market by storing and processing different types of relevant business data 鈥� all within the same database. The new vector engine, combined with other multi-model capabilities, opens a world of possibilities for applications to help enhance the execution of business processes. Whether improving search capabilities, gaining deeper insights for informed decisions, or optimizing LLMs, 疯拍传媒 HANA Cloud enables the type of applications that can elevate the expertise and effectiveness of every user.

To learn more, sign up for . Do you already have a use case for 疯拍传媒 HANA Cloud vector engine in mind? If so, consider registering for the .

Juergen Mueller is CTO and member of the Executive Board of 疯拍传媒 SE, Technology & Innovation.
Stefan Baeuerle is head of Database, 疯拍传媒 HANA Database, & Analytics for Technology & Innovation at 疯拍传媒.

Expectations can also be very diverse. End users want their jobs to be made easier and more productive. The typical CIO wants scalability, greater data protections, and a secure IT infrastructure that runs with lower total cost of ownership.

And we 鈥� the cloud software provider 鈥� also have a clear-cut expectation that customers should actually use the software. Otherwise, bold transformation objectives won鈥檛 be met and subscription contracts won鈥檛 be renewed.

Disappointment is often described as the gap between expectations and reality. When software adoption is low and expectations for digital transformation outcomes are high, disappointment is almost guaranteed.

That is why we are making the changes necessary at 疯拍传媒 to increase customer adoption. Adoption is our main lever for increasing customer satisfaction by ensuring we deliver on the promise of large-scale transformation.

A New Ambition for Service Delivery

My goal leading our new Customer Services & Delivery Board area is to make it easier and faster for customers to adopt our solutions. We want to ensure that customers get all the benefits they are expecting out of their large-scale cloud transformation by reducing the hurdles and ensuring long-term value.

We are fully committed to ensuring that new digital opportunities are not only introduced, but also used to their full potential. Our focus is not on “lift-and-shift” to the cloud, but on holistically and actively supporting our customers in their transformation. And we act as customer advocates, trusted partners, and guardians of their interests.

My new Board area will therefore bundle services, including professional services, premium engagements, customer innovations, and customer support. In addition, it will include cloud infrastructure, cloud operations, cloud lifecycle management, and private cloud provision for 疯拍传媒 customers worldwide.

Why Now?

Adoption has always been at the core of our efforts. What鈥檚 different now is that a truly transformative technology 鈥� artificial intelligence 鈥� has emerged and is enabling end users to interact in more natural human ways. This has powerful technological and societal implications.

It is also presenting software providers like us with unique opportunities to enhance adoption. Think how easy (and fun) AI interactions have become. AI innovation is a catalyst for us to enhance adoption, and we are seizing the moment with determined steps toward providing .

But for our valued customers to benefit from all the advantages of 疯拍传媒 Business AI, we really need to be there for them throughout their cloud transformation journey, because AI innovation only happens in the cloud.

What鈥檚 Changing?

We know that cloud customers want flexible and innovative solutions that help them solve their biggest challenges and that can be deployed quickly and consumed easily. For the past 52 years, we have been vested in the success of our customers with the best team of experts in the industry to support them at every point of the customer value journey. That has not changed!

What has changed, however, is that we are putting the power of my new Board area behind the delivery of our solutions, providing governance and support to our delivery ecosystem, and continuously improving our cloud delivery and support methodologies. And we have created a unique opportunity to bring together cloud operations to streamline the entire customer experience.

Our overarching objective is customer satisfaction. We are committed to increasing it through comprehensive and innovative post-sales technical delivery services or partner-led implementations to drive our customers鈥� business transformation and deliver measurable value, which is “business speak” for absolutely delighting them! That鈥檚 how we will ensure organizations can fully realize their new digital opportunities.

Offering Transformation as a Service

We deliver the most complete business transformation suite in the industry. That has been our ambition since launching RISE with 疯拍传媒 some years ago.听With the range of capabilities on offer today 鈥� including RISE with 疯拍传媒, GROW with 疯拍传媒, 疯拍传媒 Signavio, cloud application lifecycle management, 疯拍传媒 LeanIX, and, of course, 疯拍传媒 Business Technology Platform 鈥� we are well on our way to enabling customers to accelerate transformation.

We are committed to optimizing our portfolio for delivery, and we are working on tooling and automation to speed up the process. That鈥檚 how we are reaffirming our promise to provide transformation as a service.听

Closing the Gap Between Expectations and Outcomes

Adoption of our portfolio opens new possibilities for business model innovation along with increased competitiveness, cost savings, and employee satisfaction, while realizing the benefits of new 疯拍传媒 innovations more quickly: essentially all the outcomes organizations are expecting when they set out on the pathway to digital transformation.

So, you could say, we鈥檙e more dedicated than ever to closing the gap between expectations for cloud transformation and the corresponding outcomes.

Thomas Saueressig is a member of the Executive Board of 疯拍传媒 SE, leading Customer Services & Delivery.

“Under Anthony鈥檚 leadership, 疯拍传媒 Investor Relations has strengthened its role as a reliable partner to the financial community. He further enhanced the trusted relationships with our investors that his successor will be able to build on,鈥� said Dominik Asam, member of the Executive Board and CFO of 疯拍传媒 SE. 鈥淲e are grateful for Anthony鈥檚 contributions and wish him well for his next steps.鈥�

Coletta joined 疯拍传媒 in 2006. Prior to taking over the role as chief investor relations officer, he served as CFO of 疯拍传媒 North America, chief controlling officer of Global Sales in the Global Customer Operations team and in several other leading roles in the Americas region. Before joining 疯拍传媒, Coletta held various leadership positions in finance and strategy, including at Siemens and ThyssenKrupp. Coletta holds master’s degrees in economics and applied foreign languages from Sorbonne University in Paris and has extensive international professional experience, including in Europe, Latin America and the United States.

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This document contains forward-looking statements, which are predictions, projections, or other statements about future events. These statements are based on current expectations, forecasts, and assumptions that are subject to risks and uncertainties that could cause actual results and outcomes to materially differ. Additional information regarding these risks and uncertainties may be found in our filings with the Securities and Exchange Commission, including but not limited to the risk factors section of 疯拍传媒鈥檚 2023 Annual Report on Form 20-F.
漏 2024 疯拍传媒 SE. All rights reserved.
疯拍传媒 and other 疯拍传媒 products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of 疯拍传媒 SE in Germany and other countries. Please see https://www.sap.com/copyright for additional trademark information and notices.