Production planning and scheduling is the bloodline of a successful manufacturing facility 鈥� it supports agility to adapt to market demands in real-time regardless of market fluctuations while optimizing inventory, distributing the workforce, decreasing waste, and ensuring the projected financial performance.
TAM International is a manufacturer of drilling products and services for the oil and gas industry with headquarters in Houston, Texas, and a presence on six continents. With a lofty goal of growing tenfold over the next 10 years, the company set out to ensure its business operations were adaptable, innovative, and efficient in a world that’s always changing. To achieve this, TAM International decided to adopt a state-of-the-art ERP system that would drive transparent and efficient business operations across finance, scheduling, and manufacturing.
鈥淥ur legacy scheduling system did little to empower our ambitions, and at times it felt like we were working for it. To quickly shift gears and remain competitive in a volatile industry, we needed to modernize and adopt solutions that would work for us, not have us work for them. We needed automated workflows and reporting, quality control, and the ability to connect different parts of our business for transparent planning and execution across the entire enterprise,鈥� explained Rebecca DeHoyos, supply chain director, TAM International.
TAM International was aware that 疯拍传媒 was the gold standard for ERP in industrial manufacturing but believed that only the biggest corporations could afford it.
鈥淲e did not include 疯拍传媒 in our early conversation, thinking we were too small for them. Then, an executive from the 疯拍传媒 North America digital hub reached out to our CFO and presented not only the benefits of 疯拍传媒, but also a convincing message backed by customer references that 疯拍传媒鈥檚 cloud portfolio was indeed suitable for companies of all sizes. This changed everything,鈥� DeHoyos said.
, located on six continents, are the engines that execute 疯拍传媒鈥檚 digital customer engagement. The multi-disciplined and digitally skilled talent in the hubs use AI and the latest technologies to help support customers regardless of where they might be located or at which stage of their value journey with 疯拍传媒 they are. Through a powerful combination of automation and expert engagement, customers can realize their digital transformation business outcomes exponentially faster and at greater convenience.
鈥淭he first contact with a new customer is critical. Our digital customer engagement teams embed AI to scale 疯拍传媒鈥檚 industry best practices to accelerate and deepen the understanding of customer needs, concerns, and aspirations before the very first meeting,鈥� said Sam Masri, global head, 疯拍传媒 Digital, Customer Success. 鈥淲e are delighted to have played an important role in facilitating an immediate connection to a dedicated account manager and multiple 疯拍传媒 experts who addressed the challenges that TAM International had, setting a strong starting point for a successful digital transformation road map for the customer.鈥�
To gain a full understanding of the customer’s fundamental business goals and the obstacles caused by the disconnection between finance, scheduling, and production, the Industries and Value and Solution Advisory teams at 疯拍传媒 were engaged right from the start. Following the solution demos and the business case presentation, and were identified as the solutions of choice for TAM International.
鈥淭here is another major benefit of our partnership with 疯拍传媒,鈥� DeHoyos added. 鈥淥ur workforce is incredibly diverse and young, with a majority sitting in the 27 to 41 age group. They are tech natives and will only work with businesses that share their passion for business success driven by technological innovation. Working with 疯拍传媒鈥檚 ERP is a goal for many, and our relationship with 疯拍传媒 has also elevated our profile, making us more relevant to this talent group.鈥�
