疯拍传媒 is delivering AI capabilities that transform everyday tasks in HR 鈥� saving time, improving outputs, and helping organizations lead with an employee-first mindset to make every employee a success story.
That was the message at this year鈥檚 , where the spotlight was on the , now supercharged with more than 25 additional AI-enabled capabilities to help organizations improve employee experience and drive organization agility at scale.
The acceleration of AI is changing how organizations attract, hire, retain, and skill their employees. In fact, research conducted by a team of 疯拍传媒 SuccessFactors organizational psychologists, published in , identifies AI and skills as the top two meta-trends that every HR professional is talking about today. Also, among CEOs and CIOs, these two trends are topping the list of business priorities that require action.
鈥淲e are in the midst of a transformative era,鈥� said Aaron Green, chief marketing and solutions officer for 疯拍传媒 SuccessFactors, while speaking to an audience of 疯拍传媒 customers and HR leaders at 疯拍传媒 Sapphire ().听
鈥淭his is a pivotal moment for HR, because it鈥檚 not just about keeping up. Now it鈥檚 about leapfrogging; it鈥檚 about how we stay ahead,鈥� he said. 鈥淚t requires investing in your people and investing in their skills in a fundamentally different way. The only way to do this is by investing in technology to help your people work smarter, faster, and to help them make data-driven decisions 鈥� because the future is undeniably people-led.鈥�
Making AI Available to Customers Here and Now
More than 10,000 customers and 290 million people use the 疯拍传媒 SuccessFactors HCM suite for HR processes spanning the employee experience from hire to retire. A thriving partnership with the global customer community helps 疯拍传媒 understand the challenges and opportunities faced by organizations of all sizes, geographies, and industries.
Throughout the community are individual success stories showing how using the AI-led power of 疯拍传媒 SuccessFactors is helping organizations drive agile change at scale while simultaneously delivering more personalized experiences to the workforce. That鈥檚 because 疯拍传媒鈥檚 AI-led capabilities are available right now 鈥� not in the far-off future, as Green underscored.
D枚hler Puts People at the Heart of Digital Transformation
, a global producer of natural ingredients for the food and beverage industry, is among those customers using the AI solutions in 疯拍传媒 SuccessFactors HCM to achieve real business outcomes. Based in Germany, D枚hler takes an 疯拍传媒-first approach to its use of technology in support of its company values of innovation, trust, quality, and sustainability.
With 疯拍传媒 SuccessFactors solutions, D枚hler puts people at the heart of its digital transformation by putting AI directly in the hands of its HR professionals and its entire workforce. Strategically, D枚hler delivers change to the workforce by introducing AI-led capabilities and then layers additional functionality on top, so that employees get used to the new technology and start to work with it more efficiently and effectively.
Pierre Wiese, head of Business Applications, D枚hler Group, articulated the company鈥檚 approach to AI: 鈥淲e expect 疯拍传媒 to deliver business AI innovations with empowering built-in functionalities,鈥� said Wiese. 鈥淲ith our AI consumption, we move forward as quick as possible because we plan to have massive impact on the daily work of our people at D枚hler.鈥�
疯拍传媒 Business AI in HR: Relevant, Reliable, and Responsible
In the first half of 2024, 疯拍传媒 SuccessFactors delivered new AI-enabled capabilities across 疯拍传媒 SuccessFactors HCM that are now being used by organizations to help free HR teams of time-consuming tasks, enhance organizational efficiency, and drive future growth. 鈥淲e鈥檝e reimagined the HCM suite, and we鈥檝e made huge investments across the board in our user experience [to help] employees, managers, power users have a truly delightful experience with 疯拍传媒 SuccessFactors,鈥� said Daniel Beck, president and Chief Product Officer, 疯拍传媒 SuccessFactors.
Beck highlighted how 疯拍传媒 is delivering customers world-class AI technology and large language models (LLMs). With , 疯拍传媒 is committed to delivering AI that is relevant, reliable, and responsible within use cases for HR professionals.
For example, 疯拍传媒 has put controls in place through the 疯拍传媒 AI Global Ethics organization and legal experts to evaluate AI use cases 鈥� ensuring that they will be used safely, responsibly, and without bias 鈥� before they are made available to customers. Beck said, 鈥淲hen you鈥檙e deciding, whose business AI can I trust? I think you will be well served with the data, security, the legal frameworks, the ethical frameworks that 疯拍传媒 is delivering. It gives you that peace of mind.鈥澛�
In a software demonstration on stage, HR leaders saw the power of the expanded AI capabilities of 疯拍传媒 SuccessFactors HCM. New technologies like retrieval augmented generation (RAG) enable 疯拍传媒 solutions to combine the strengths of LLMs and personal or business information to quickly deliver contextualized insights and answers for HR teams.
Some of the new new AI-led capabilities include: a generative AI writing assistant to help 疯拍传媒 SuccessFactors users complete tasks, such as writing learning course descriptions; the ability to help employees draft performance and development goals; candidate skill matching to help recruiters quickly screen and filter job candidates; and generative AI to summarize an employee鈥檚 compensation and job history, based on data in 疯拍传媒 SuccessFactors, so managers can have more informed compensation discussions.
For the foreseeable future, rapid advancements in AI technology will continue to bring new use cases to customers. 鈥淭his is a super exciting time. I think the next two years in HR technology will be the most innovative 鈥� even better than the prior 20 years,鈥� Beck said. 鈥淲e want to be your trusted partner in that journey.鈥�
from this year鈥檚 疯拍传媒 Sapphire on demand.
Photos courtesy of Jos茅 Rodrigues.
